All products that I bought are great quality and excellent fit. The only down side was that I paid for fast postage (between 3 and 5 working days) and they arrived in 7 days which was too late for my... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great selection of swimsuits at a reasonable price. The website is easy to navigate and the app is also a great way to shop and keep updated of discounts. I received my order within 10 days (Ireland)... Näytä lisää
Excellent bathing costume, great fit and great quality. Only downside delivery took longer than stated and I was being bombarded by emails.
Love the quality of all my purchases. Delivery was always on time. Will continue to shop from Cupshe.
Yrityksen tiedot
Yrityksen kirjoittama
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Yhteystiedot
RM. 2, 3/F., Ruby Commercial Building, 480 Nathan Road, 999077, Kowloon, Hong Kong
- customercare@cupshe.com
- uk.cupshe.com
4,2
Hyvä
769 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Okay for the basics.
Quality not as good as pictures but my fault for not checking that the source is China. Okay for some cheap holiday wear but they won’t last or wash well. Good for bikinis but dresses and other clothes wouldn’t buy again.
10. toukokuuta 2026
Vastaus yritykseltä UK Cupshe
Dear Julie， thank you for sharing your honest feedback with us.
We are sorry to hear that the product did not fully meet your expectations in terms of quality. Please kindly note that we maintain a uniform quality control standard across all our products, regardless of where they are manufactured. Every item goes through inspection to ensure it meets our production and quality requirements before being shipped out.
We appreciate your feedback regarding different product categories, and we will continue to improve both design and material selection to better meet our customers’ expectations.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Return scam
Return scam
When I log in my account the website says I can return my order til XX May. But then when I tried to return it, it only gives me the option to get 70% of the refund transferred back to my account. When I contacted the customer support they said I missed the deadline for a refund, which is only 30 days. No, I didn't miss it, I just trusted the information that was showed in the website! I can't believe that a scam like this is allowed, absolutely outragious
UPDATE: Cupshe replied here claiming they sent me a message, but I have received absolutely nothing. Just pretending to care.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Cupshe
Dear Vanessa de la Villardiere, thank you for sharing your concerns, and we sincerely apologize for the confusion and frustration caused.
After receiving the items you ordered, you have up to 30 days to make a return request. There may exist some misunderstandings during this process.
Lastly, to solve the issue as soon as possible, we sent a message to you. If you could get back to us with your order information we would highly appreciate it. Looking forward to your response.
I am very pleased with my new swimming…
I am very pleased with my new swimming costume and a great fit.
Good communication and letting me know it's on its way. I have ordered several times with cupshe and more than pleased.
Thank you
9. toukokuuta 2026
Items well made & I like the sizing…
Items well made & I like the sizing information as it ensures you order the correct size
8. toukokuuta 2026
Lovely selection and prompt delivery
1. toukokuuta 2026
Great variety of products at excellent…
Great variety of products at excellent prices. Loads of choice and the quality is good too. Ordering and returns are simple.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Swimwear
I ordered 2 X swimsuits and I love the way they are packed in a zipped bag this is great for when I take them on holiday. There is a good choice to choose from the colours are vibrant and the material is good quality. From ordering to delivery service is good.
3. toukokuuta 2026
Great choice of beachwear
Great choice of beachwear, quality and sizing all good
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
I have no idea where my order is
I have no idea where my order is. I have received a message to say it has been delivered but it isn't at my house. Absolutely terrible delivery service. Most companies when they make a delivery tell you where it is - safe place such as porch, or let you know it's been left with a neighbour and give u their house number. No nothing like that and I have checked with 5 neighbours and the 2 possible safe places. Not even a photo to show where it is. I have used many online companies and this is quite possibly the worst delivery. Once I locate my order I shall review the items!
Edit update - Cupshe have contacted me regarding the above and have issued a full refund. Moreover they have said they will feedback to the courier. It's such a shame as I have used Cupshe before with no issues and would be a shame for a courier to bring down a company reputation.
3. toukokuuta 2026
Vastaus yritykseltä UK Cupshe
Dear Mrs Debbie Tainton， we're truly sorry to hear you never received the merchandise you ordered.
The shipping information showed that your order has been delivered on May 2nd. We are sincerely sorry that maybe the logistics brought you inconvenience. We can sense your frustration and would love to take a look into this in hopes of turning your experience into something better.
We also sent an email with solutions if you still didn't receive the parcel. Hope we can help you solve the issue smoothly. Wish for your kind understanding and support.
All my swimsuits were perfect fit true…
All my swimsuits were perfect fit true to size and felt amazing in them
24. huhtikuuta 2026
Great product
Great product, fit and quality
I always buy your swimsuits, never disappoint
26. huhtikuuta 2026
Sent to the wrong address
Sent to the wrong address, luckily where it was sent they contacted me again cause this isn’t the first time and I could pick it up from the other end of the village
28. huhtikuuta 2026
Vastaus yritykseltä UK Cupshe
Dear Patricia Edmunds， thank you for bringing this to our attention.
We are truly sorry to hear that your package was sent to the wrong address. We understand how inconvenient and frustrating this must have been for you. While we’re relieved to know you were able to retrieve your parcel, this is certainly not the experience we want for our customers.
We are sorry that you haven’t received your package as expected. This is very rare but can occasionally happen due to many uncertain factors during the shipping process. We will reflect this situation to the relevant department and do our best to reduce the occurrence of such issues in the future.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
I absolutely love cupshe!
I absolutely love cupshe I won’t order swim wear from anyone else now.
22. huhtikuuta 2026
Great quality swimwear and excellent service
My concern was promptly resolved by the premium customer care, they followed up with me and ensured full satisfaction. they gave me few options of outcome and was very impressed with the professionalism. I will continue to shop with Cupshe as their products are great quality and customer service is excellent thank you!
22. huhtikuuta 2026
Getting ready for the holidays …
I’ve bought bikinis and dresses before from Cupshe so knew the high standards they have.
Both the bikini and swimming costume I have bought fit perfectly and the tummy control is amazing.
Thank you
22. huhtikuuta 2026
Good quality swimwear and always a…
Good quality swimwear and always a lovely fit.
18. huhtikuuta 2026
The website advertises free returns
The website advertises free returns, yet when I returned 2 items I only got 70percent of my money back. Very decieving and I will not shop again unless I get a full refund of my items.
No email received and no one has contacted me.
I paid £90 and got £63 back so I'm sorry it's all lies.
21. huhtikuuta 2026
Vastaus yritykseltä UK Cupshe
Dear Luana Zerafa， thank you for reaching out and sharing your concerns. We would like to clarify that the refund amount you received reflects the actual amount you paid for the returned items, as your order included a discount. Additionally, the return label you used was provided free of charge, and no fee was deducted for its use.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
The returns proved to be very difficult…
The returns proved to be very difficult and it's always no reply on email
15. huhtikuuta 2026
Vastaus yritykseltä UK Cupshe
Dear Swhite, thank you for your feedback. We’re sorry to hear about your experience.
Regarding the return process, you can submit your return request directly online at: https://uk.cupshe.com/pages/start-a-return
In addition, we promise to respond to every request from our customers within 24 hours, and we ARE also acting that way. We double-checked our system and did not find any request from you. Meanwhile, our customer service email is customercare@cupshe.com
. May we confirm if you sent your request to that email?
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
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