Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered Red Wing Heritage boots. I was informed that there will be some delay in shipping due to the current situation in middle east however it arrived earlier than expected. Genuine product. Very ni... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

As my girlfriend birthday was coming and I wanted to surprise her with Kylie Cosmetics as she is a big fan of Kylie Jenner. The kylie Cosmetics was only available in USA not in UAE. So I had to look... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I am from Sharjah, and i received my item in 7 days! very fast for international shipping. For the shipping i chosen the express option, but even with the extra fees, the product is cheaper than my lo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fabulous shopping website. Here i was found variety of branded unique products. From ubuy i have purchased some appliances that are not available easily from other website or local. Best destinati... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-markkinapaikka

Yrityksen kirjoittama

Ubuy is UAE's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy UAE. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in UAE. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy UAE


Yhteystiedot

  • Ubuy Co, Office # 19, Decent Business Center Est. 1st Floor, UAE Enterprises Building, Airport Road, Dubai, Yhdistyneet Arabiemiirikunnat

  • +971 45813624
  • info@ubuy.com
  • ubuy.ae

4,1

Hyvä

TrustScore 4/5 tähteä

147 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great experience

Great experience. Very quick delivery, and items were packaged well, exactly what I ordered.

28. helmikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hi Dylan

Thank you for the 5 stars! We’re so happy you loved the quick delivery and perfect packaging—just as it should be!

Hope to see you again soon!

Best,
Team Ubuy

Saanut 5/5 tähteä

It was really amazing I got all my…excellent experience 😀

It was really amazing I got all my items by the time mentioned and am happy . Thank you

22. helmikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hi Friekal

Thank you for your lovely review! We're so happy to hear you received your items on time and had a great experience. Your satisfaction means everything to us!

Hope to serve you again soon.

Best,
Team Ubuy

Saanut 1/5 tähteä

Important information to consider

I purchased a floated hazel for my new rolex date just 41mm from Ubuy (order number: 8025323909). When received, it didn’t fit my watch. I requested a replacement with the right size, however they informed me that it is my mistake and cannot do anything about it!!! I just needed to get the right item which costed me AED603.83 dirhams (USD165).
NB. I have never experienced such issues with Amazon and other reputable online trading platforms.

9. helmikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Amro Mohamed

Thank you for sharing your feedback, and we sincerely apologize for the frustration you’ve experienced. Your satisfaction is incredibly important to us, and we regret that this situation has impacted your trust in Ubuy.

Upon investigating your order, we confirmed that the item delivered, “Ewatchparts Fluted Bezel 41mm Compatible With Rolex Datejust II 116300 116333 116334 Stainless Steel” matches the product listed on our platform. This item is brand new and original. The product description did not explicitly state compatibility with the Rolex 126300 model. We understand how critical precise specifications are for such purchases, and we deeply regret any confusion this may have caused.

Due to the complexities of cross-border logistics, returns or replacements for personal reasons are unfortunately not feasible, as reshipping and customs costs would exceed the item’s value. To prevent similar issues, we strongly encourage customers to verify compatibility details on the product page or reach out to our support team at info@ubuy.com before purchasing.

We truly value your feedback and are actively working to enhance product descriptions and clarity on our platform. If you’d like further assistance or clarification, please don’t hesitate to contact us directly. Your experience will help us improve, and we hope to regain your trust in the future.

Thank you for your understanding, and we remain committed to ensuring a seamless experience for all our customers.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

تعاملهم جد راقي

تعاملهم جد راقي
مصداقية حقيقة والتوصيل في ميعاده بالظبط

15. tammikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

مرحباً عبدالله،

شكراً لتركك تقييمك!

يسعدنا دائماً تلقي هذه التعليقات من عملائنا الأوفياء.

ملاحظاتكم تساعدنا دائماً في الحفاظ على خدماتنا وتحسينها، وسيسعد فريقنا بسماع تعليقاتكم الطيبة.

إذا كانت لديكم أي أسئلة أو استفسارات، فلا تترددوا في التواصل معنا عبر البريد الإلكتروني info@ubuy.com، وسنسعد بمساعدتكم.

نتمنى لكم يوماً سعيداً.

مع أطيب التحيات،

فريقنا Ubuy

Saanut 5/5 tähteä

Good for now

21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello ムーンクジラ

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

It was a very wonderful experience and…

It was a very wonderful experience and I achieved reliable results in a very large amount. Thank you for the excellent service.

12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello G hamad

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

Good product and excellent delivery

Good product and excellent delivery

7. helmikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Ahmed

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Saanut 3/5 tähteä

Ordered two items and one received with…

Ordered two items and one received with label not properly attached. Secondly the color doesn't last more than 3-4 days.

1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Mansoor Ulhaq

Thank you for taking the time to share your feedback. We deeply regret the inconvenience and frustration you experienced with your recent order.

We sincerely apologize for the issues you encountered both the improperly attached label and the product’s color durability falling short of expectations. At Ubuy, we strive to deliver quality and consistency, and we understand how disappointing it must be when this does not happen.

To address concerns like these, we offer a 7-day return window for eligible products, during which customers can request a refund or exchange. However, we were unable to locate any prior communication from you within this period, which limits our ability to resolve the issue retroactively.

That said, your feedback is invaluable in helping us improve. We’ve shared your experience with our quality team to prevent similar issues in the future. While we regret that we couldn’t assist sooner, we’d still welcome the opportunity to help however we can.

Please don’t hesitate to reach out to our customer support team at info@ubuy.com with any additional details or questions. We’re here to ensure your future experiences with Ubuy meet the standards you deserve.

Thank you again for your understanding, and we hope to regain your trust.

Best regards,
Customer Experience Team Ubuy

Saanut 4/5 tähteä

Good product

Good product. But very slow delivery. Took about a month to get it delivered.

1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Sergey

Ubuy team thanks you for your order and your 4-star review.

We are glad that your experience with Ubuy has been positive and hope your next order will bring you 5 star satisfaction. We hope to see you very soon on our website ubuy.com

Best regards,
Team Ubuy

Saanut 5/5 tähteä

Thank you Ubuy

Thank you Ubuy. The order arrived in record time, well preserved and packaged, and was exactly as chosen. Thank you again, and I have more orders coming soon.12

12. helmikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Abdullatif

Thank you so much for your glowing review! We’re thrilled to hear your order arrived swiftly, was packaged with care, and matched your expectations perfectly. Delivering top-notch service and quality is our priority, so your feedback truly brightens our day!

We’re even more excited to know you’ll be back with more orders soon—we’ll be ready to make your next experience just as seamless. If you ever need anything, feel free to reach out at info@ubuy.com

Grateful to have you as part of the Ubuy family!

Warm regards,
Customer Experience Team

Saanut 1/5 tähteä

The DVD disk which I ordered it was not…

The DVD disk which I ordered it was not original, order came damaged

9. tammikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Ruby

Thank you for taking the time to share your feedback. We deeply regret the inconvenience and frustration you experienced with your recent order.

Regarding your concern about the DVD disk, we understand how disappointing it must be to receive an item that did not meet your expectations. At Ubuy, we offer a 7-day return window for eligible products, during which customers can initiate a return for a refund or exchange. Unfortunately, we could not locate any record of your contact with our support team within this period.

We truly value your input as it helps us identify areas for improvement. Please accept our sincere apologies for the inconvenience caused. We are committed to providing the highest level of service and would appreciate the opportunity to assist you further.

Should you have any additional questions or require further assistance, please do not hesitate to reach out to our customer support team at info@ubuy.com

Best regards,
Customer Experience Team Ubuy

Saanut 5/5 tähteä

I like it

I like it, thank you very much

27. tammikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our services. Your satisfaction is our top priority, and your feedback inspires us to keep delivering our best.

We look forward to serving you again soon!

Best regards,
Team Ubuy

Saanut 4/5 tähteä

Thank you very much for your…

Thank you very much for your service(s). Hopefully will continue to deal with you.

29. joulukuuta 2024
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Fa

Ubuy team thanks you for your order and your 4-star review.

We are glad that your experience with Ubuy has been positive and hope your next order will bring you 5 star satisfaction. We hope to see you very soon on our website ubuy.com

Best regards,
Team Ubuy

Saanut 5/5 tähteä

good

good service

1. tammikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello AHMAD

Thank you for your fantastic review! We’re overjoyed to hear that you enjoyed our services/products. Your support is invaluable to us.

Feel free to reach out anytime at info@ubuy.com ; we’d love to serve you again in the future!

Best regards,
Team Ubuy

Saanut 1/5 tähteä

late delivery and hidden fees

i placed an order and i selected express delivery to receive it in 6 days, payed extra, proceeded to payment and after i finished i got the receipt by email and was surprised that i paid customs fee (which you don't normally pay shopping online in the UAE), anyway after a week the order was still on hold and nothing happened. i contacted them and reported those things and at the end got the order delivered a week later but regarding the custom clearance fee they said first that there are fees then they said that i must pay and if there are no fees then sorry they will just take the money and it was shown in the check-out page and i paid.
and to be fare it did show in the check-out page. but it only came up in the veeery last page after you select everything and it wasn't noticeable. i had to fake an order to figure out where they say there are customs fee.
at the end i received my order late and paid for express delivery and for a fee that doesn't exist.

24. joulukuuta 2024
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Anees Sader

Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience caused during your shopping experience.

We would like to clarify that customs duties and taxes apply when importing goods from the United States to the United Arab Emirates (UAE). As per our company policy, we estimate and charge these customs fees during checkout, ensuring that we handle customs clearance on behalf of our customers. We recommend visiting your government’s official website to review the regulations and tariffs for importing goods into the UAE.

Regarding your order, we have verified that it was successfully delivered to your address on December 24, 2024. While we understand your concern about the express delivery timeline, delays from the seller due to the festive season or customs processing can sometimes impact delivery schedules, despite our efforts to expedite orders. Rest assured, we will process the compensation for the shipping delay to your Ubuy account within the next 2-3 working days.

Should you have further questions or need assistance, please don’t hesitate to contact us at info@ubuy.com . We value your input and are committed to providing a better experience in the future.

Best regards,
Customer Experience Team Ubuy

Saanut 1/5 tähteä

Scam , the price changed once I try to order

Scam , you can’t trust any transaction with this site .
I tried to order a battery via WhatApp , The seller raised the price from 128 to 160 while I was talking to the dealer….

Thank you for your polite reply, the price was changed while i was ordering the item via the whatsapp … from 128 to 160
I have screenshot for the old and new price .. and the conversion with the agent …

15. joulukuuta 2024
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Ibrahim alahmad

Thank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback and are sorry to hear that you found our pricing to be higher than expected.

We strive to offer quality products that reflect their value, and we understand that pricing can be a crucial factor in your shopping experience. Ubuy operates as a global online marketplace, offering a vast selection of international products that may not be readily available in your local market.

The product prices shown on our website/App are quoted directly by the product sellers. Please be assured that the pricing remains competitively lower while comparing to other marketplaces and also maintaining the quality and service our customers deserve. Additionally, we occasionally offer promotions and discounts from time to time, so we encourage you to keep an eye out for those in the future.

We would like to verify the pricing for the item that you are interested to buy, please do not hesitate to contact our customer support team at info@ubuy.com or call us at +966 920031190 and share the product details. We will gladly assist you.

Thank you for your understanding and cooperation.

Best regards,
Team Ubuy

Saanut 1/5 tähteä

Fake people doing scam thru ubuy

Fake people doing scam thru ubuy. fake website. I lost my money. don't trust ubuy fake website chain.

21. lokakuuta 2024
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Subhan Ali,

Thank you for sharing your feedback with us. We truly value your opinion and appreciate the chance to address any concerns you may have.

Ubuy offers a diverse range of international products that may not be available elsewhere. Our extensive experience in the industry reflects our commitment to reliability. As a PCI compliance-certified company, we use secure payment options like Visa, Mastercard, and PayPal to safeguard your transactions. We adhere to all required eCommerce protocols and policies to operate legitimately in every country we serve. Rest assured, all products featured on the Ubuy website are genuine and 100% authentic from leading international brands.

Further, If you need more clarifications, please do not hesitate to contact our customer support team at info@ubuy.com anytime. Thank you for your understanding, and we hope to have the opportunity to serve you in the future.

Best regards,
Team Ubuy

Saanut 1/5 tähteä

Stopped responding to my messages about…

Stopped responding to my messages about refund. Dishonest and untrustworthy, product not as described

21. syyskuuta 2024
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Greetings from Ubuy,

Thank you so much for reaching out and sharing your feedback.  We're sorry to hear that the quality of the item that you received did not meet your expectations and we sincerely apologise for the inconvenience it has caused you.

We strive to offer quality products that reflect their value and it is never our intention to make you encounter such issues. Unfortunately, we are unable to find any details in our database. If the item you received does not meet the specifications advertised, please contact our customer support team at info@ubuy.com to voice your concerns. Our support team will promptly assist you in returning the item and processing a full refund if you contact us within the 7-day return window from the date of delivery, as outlined in our policy.

Thank you again for your understanding. We value your business and are committed to your satisfaction.

Best regards,
Team Ubuy

Saanut 4/5 tähteä

I ordered a product from Ubuy that I…

I ordered a product from Ubuy that I didn't receive. After contacting customer support, Ruchir helped me understand my situation and provided a solution.oods.

28. tammikuuta 2024
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Kabir

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping.

Best Regards,
Team Ubuy

Saanut 1/5 tähteä

problem in UAE shipping

when i choose any product, in the opened page, the site message me :

Not found your desired product ?
DON’T WORRY...
Try something like
Using more general terms
Check your spelling

and this problem is just for UAE shipping.

20. maaliskuuta 2024
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin