Ubuy UAE Arvostelua 147

Vastaus yritykseltä Ubuy UAE

7. huhtik. 2025

Hi Dylan

Thank you for the 5 stars! We’re so happy you loved the quick delivery and perfect packaging—just as it should be!

Hope to see you again soon!

Best,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

7. huhtik. 2025

Hi Friekal

Thank you for your lovely review! We're so happy to hear you received your items on time and had a great experience. Your satisfaction means everything to us!

Hope to serve you again soon.

Best,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

28. maalisk. 2025

Hello Amro Mohamed

Thank you for sharing your feedback, and we sincerely apologize for the frustration you’ve experienced. Your satisfaction is incredibly important to us, and we regret that this situation has impacted your trust in Ubuy.

Upon investigating your order, we confirmed that the item delivered, “Ewatchparts Fluted Bezel 41mm Compatible With Rolex Datejust II 116300 116333 116334 Stainless Steel” matches the product listed on our platform. This item is brand new and original. The product description did not explicitly state compatibility with the Rolex 126300 model. We understand how critical precise specifications are for such purchases, and we deeply regret any confusion this may have caused.

Due to the complexities of cross-border logistics, returns or replacements for personal reasons are unfortunately not feasible, as reshipping and customs costs would exceed the item’s value. To prevent similar issues, we strongly encourage customers to verify compatibility details on the product page or reach out to our support team at info@ubuy.com before purchasing.

We truly value your feedback and are actively working to enhance product descriptions and clarity on our platform. If you’d like further assistance or clarification, please don’t hesitate to contact us directly. Your experience will help us improve, and we hope to regain your trust in the future.

Thank you for your understanding, and we remain committed to ensuring a seamless experience for all our customers.

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

26. maalisk. 2025

مرحباً عبدالله،

شكراً لتركك تقييمك!

يسعدنا دائماً تلقي هذه التعليقات من عملائنا الأوفياء.

ملاحظاتكم تساعدنا دائماً في الحفاظ على خدماتنا وتحسينها، وسيسعد فريقنا بسماع تعليقاتكم الطيبة.

إذا كانت لديكم أي أسئلة أو استفسارات، فلا تترددوا في التواصل معنا عبر البريد الإلكتروني info@ubuy.com، وسنسعد بمساعدتكم.

نتمنى لكم يوماً سعيداً.

مع أطيب التحيات،

فريقنا Ubuy

Vastaus yritykseltä Ubuy UAE

22. maalisk. 2025

Hello ムーンクジラ

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

13. maalisk. 2025

Hello G hamad

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

13. maalisk. 2025

Hello Ahmed

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

17. maalisk. 2025

Dear Mansoor Ulhaq

Thank you for taking the time to share your feedback. We deeply regret the inconvenience and frustration you experienced with your recent order.

We sincerely apologize for the issues you encountered both the improperly attached label and the product’s color durability falling short of expectations. At Ubuy, we strive to deliver quality and consistency, and we understand how disappointing it must be when this does not happen.

To address concerns like these, we offer a 7-day return window for eligible products, during which customers can request a refund or exchange. However, we were unable to locate any prior communication from you within this period, which limits our ability to resolve the issue retroactively.

That said, your feedback is invaluable in helping us improve. We’ve shared your experience with our quality team to prevent similar issues in the future. While we regret that we couldn’t assist sooner, we’d still welcome the opportunity to help however we can.

Please don’t hesitate to reach out to our customer support team at info@ubuy.com with any additional details or questions. We’re here to ensure your future experiences with Ubuy meet the standards you deserve.

Thank you again for your understanding, and we hope to regain your trust.

Best regards,
Customer Experience Team Ubuy

Vastaus yritykseltä Ubuy UAE

4. maalisk. 2025

Hello Sergey

Ubuy team thanks you for your order and your 4-star review.

We are glad that your experience with Ubuy has been positive and hope your next order will bring you 5 star satisfaction. We hope to see you very soon on our website ubuy.com

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

13. helmik. 2025

Hello Abdullatif

Thank you so much for your glowing review! We’re thrilled to hear your order arrived swiftly, was packaged with care, and matched your expectations perfectly. Delivering top-notch service and quality is our priority, so your feedback truly brightens our day!

We’re even more excited to know you’ll be back with more orders soon—we’ll be ready to make your next experience just as seamless. If you ever need anything, feel free to reach out at info@ubuy.com

Grateful to have you as part of the Ubuy family!

Warm regards,
Customer Experience Team

Vastaus yritykseltä Ubuy UAE

7. helmik. 2025

Dear Ruby

Thank you for taking the time to share your feedback. We deeply regret the inconvenience and frustration you experienced with your recent order.

Regarding your concern about the DVD disk, we understand how disappointing it must be to receive an item that did not meet your expectations. At Ubuy, we offer a 7-day return window for eligible products, during which customers can initiate a return for a refund or exchange. Unfortunately, we could not locate any record of your contact with our support team within this period.

We truly value your input as it helps us identify areas for improvement. Please accept our sincere apologies for the inconvenience caused. We are committed to providing the highest level of service and would appreciate the opportunity to assist you further.

Should you have any additional questions or require further assistance, please do not hesitate to reach out to our customer support team at info@ubuy.com

Best regards,
Customer Experience Team Ubuy

Vastaus yritykseltä Ubuy UAE

30. tammik. 2025

Hello

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our services. Your satisfaction is our top priority, and your feedback inspires us to keep delivering our best.

We look forward to serving you again soon!

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

27. tammik. 2025

Hello Fa

Ubuy team thanks you for your order and your 4-star review.

We are glad that your experience with Ubuy has been positive and hope your next order will bring you 5 star satisfaction. We hope to see you very soon on our website ubuy.com

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

2. tammik. 2025

Hello AHMAD

Thank you for your fantastic review! We’re overjoyed to hear that you enjoyed our services/products. Your support is invaluable to us.

Feel free to reach out anytime at info@ubuy.com ; we’d love to serve you again in the future!

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

27. jouluk. 2024

Hello Anees Sader

Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience caused during your shopping experience.

We would like to clarify that customs duties and taxes apply when importing goods from the United States to the United Arab Emirates (UAE). As per our company policy, we estimate and charge these customs fees during checkout, ensuring that we handle customs clearance on behalf of our customers. We recommend visiting your government’s official website to review the regulations and tariffs for importing goods into the UAE.

Regarding your order, we have verified that it was successfully delivered to your address on December 24, 2024. While we understand your concern about the express delivery timeline, delays from the seller due to the festive season or customs processing can sometimes impact delivery schedules, despite our efforts to expedite orders. Rest assured, we will process the compensation for the shipping delay to your Ubuy account within the next 2-3 working days.

Should you have further questions or need assistance, please don’t hesitate to contact us at info@ubuy.com . We value your input and are committed to providing a better experience in the future.

Best regards,
Customer Experience Team Ubuy

Vastaus yritykseltä Ubuy UAE

16. jouluk. 2024

Hello Ibrahim alahmad

Thank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback and are sorry to hear that you found our pricing to be higher than expected.

We strive to offer quality products that reflect their value, and we understand that pricing can be a crucial factor in your shopping experience. Ubuy operates as a global online marketplace, offering a vast selection of international products that may not be readily available in your local market.

The product prices shown on our website/App are quoted directly by the product sellers. Please be assured that the pricing remains competitively lower while comparing to other marketplaces and also maintaining the quality and service our customers deserve. Additionally, we occasionally offer promotions and discounts from time to time, so we encourage you to keep an eye out for those in the future.

We would like to verify the pricing for the item that you are interested to buy, please do not hesitate to contact our customer support team at info@ubuy.com or call us at +966 920031190 and share the product details. We will gladly assist you.

Thank you for your understanding and cooperation.

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

26. lokak. 2024

Hello Subhan Ali,

Thank you for sharing your feedback with us. We truly value your opinion and appreciate the chance to address any concerns you may have.

Ubuy offers a diverse range of international products that may not be available elsewhere. Our extensive experience in the industry reflects our commitment to reliability. As a PCI compliance-certified company, we use secure payment options like Visa, Mastercard, and PayPal to safeguard your transactions. We adhere to all required eCommerce protocols and policies to operate legitimately in every country we serve. Rest assured, all products featured on the Ubuy website are genuine and 100% authentic from leading international brands.

Further, If you need more clarifications, please do not hesitate to contact our customer support team at info@ubuy.com anytime. Thank you for your understanding, and we hope to have the opportunity to serve you in the future.

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

8. lokak. 2024

Greetings from Ubuy,

Thank you so much for reaching out and sharing your feedback.  We're sorry to hear that the quality of the item that you received did not meet your expectations and we sincerely apologise for the inconvenience it has caused you.

We strive to offer quality products that reflect their value and it is never our intention to make you encounter such issues. Unfortunately, we are unable to find any details in our database. If the item you received does not meet the specifications advertised, please contact our customer support team at info@ubuy.com to voice your concerns. Our support team will promptly assist you in returning the item and processing a full refund if you contact us within the 7-day return window from the date of delivery, as outlined in our policy.

Thank you again for your understanding. We value your business and are committed to your satisfaction.

Best regards,
Team Ubuy

Vastaus yritykseltä Ubuy UAE

29. huhtik. 2024

Hello Kabir

Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping.

Best Regards,
Team Ubuy