Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered Red Wing Heritage boots. I was informed that there will be some delay in shipping due to the current situation in middle east however it arrived earlier than expected. Genuine product. Very ni... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

As my girlfriend birthday was coming and I wanted to surprise her with Kylie Cosmetics as she is a big fan of Kylie Jenner. The kylie Cosmetics was only available in USA not in UAE. So I had to look... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I am from Sharjah, and i received my item in 7 days! very fast for international shipping. For the shipping i chosen the express option, but even with the extra fees, the product is cheaper than my lo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fabulous shopping website. Here i was found variety of branded unique products. From ubuy i have purchased some appliances that are not available easily from other website or local. Best destinati... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-markkinapaikka

Yrityksen kirjoittama

Ubuy is UAE's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy UAE. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in UAE. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy UAE


Yhteystiedot

  • Ubuy Co, Office # 19, Decent Business Center Est. 1st Floor, UAE Enterprises Building, Airport Road, Dubai, Yhdistyneet Arabiemiirikunnat

  • +971 45813624
  • info@ubuy.com
  • ubuy.ae

4,1

Hyvä

TrustScore 4/5 tähteä

147 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I've purchased several electronics from…

I've purchased several electronics from Ubuy, including a smartphone and a smartwatch. The performance and quality have been outstanding. It's so reliable to have access to top-tech gadgets that aren't always available in the local market.

9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Linda,

Thank you for your wonderful feedback! We’re thrilled to hear that the electronics you purchased, including the smartphone and smartwatch, met your expectations. It’s great to know that Ubuy helps you access top-tech gadgets reliably.

Best Regards,
Team Ubuy

Saanut 5/5 tähteä

Delivery took less time than expected

Delivery took less time than expected! Would definitely recommend:)

20. elokuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello,

Thank you for your positive feedback! We're glad to hear that our delivery exceeded your expectations. We truly appreciate your recommendation.

Looking forward to serving you again.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

Excellent service

Excellent service, trusted service, Thank you.

3. syyskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hi Syed,

Thank you for your kind words! We're glad to have earned your trust and truly appreciate your support.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

After care support

After care support, thanks so much

11. syyskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Linda

Thank you for your positive feedback. We are glad to know you were happy with our after-care support.

We look forward to assisting you again.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

On time delivery

On time delivery

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Judy

Thank you for your positive feedback. We are glad to hear you received your order on time.

We hope to serve you again soon.

Best regards,
Team Ubuy

Saanut 3/5 tähteä

For once i found someone to ship…

For once i found someone to ship successfully from the USA without problems.
Very pleased.
However the obvious downside is the extreme shipping charges which are so high. Can almost double the bill. I would be so willing to wait if it could come by sea and the charges be a quarter of the airfreight fees.

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Bernard Horsfield

Thank you for taking the time to leave a review. We are thrilled to hear that you were very pleased with our service and successful shipping from the USA.

We also sincerely apologize for the inconvenience caused by the high shipping charges. We understand your frustration, as the cost can significantly impact the total order value.

Sometimes, the shipping fee may appear expensive since all orders are shipped from another country, which involves international air shipping. Additionally, shipping charges vary based on factors such as weight, size, and the product category.

Upon investigating your order, we found that you had selected the express shipping method, which costs higher when compared to our standard and economy options. In the future, please selecting standard or economy shipping at checkout is a great way to save on shipping expenses, though delivery will take longer.

We also want to thank you for your excellent suggestion regarding sea freight. We are constantly exploring ways to improve our service and provide more options for our customers. We will be sure to forward your feedback about a lower-cost sea shipping method to our logistics team for serious consideration.

We value your business and hope to offer you more flexible options in the future.

Best regards,
Team Ubuy

Saanut 1/5 tähteä

Dear Team Ubuy, Issue with Received Product

Dear Team Ubuy,

I have received the product; however, it is not suitable for the intended clock and cannot be installed. There appears to be a defect or error with the product.

Please advise on the next steps to resolve this issue.

Sincerely,

2. syyskuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Khaled Alkatheeri

Thank you for taking the time to leave a review and bringing this to our attention.

We sincerely apologize for the frustration and inconvenience caused by the issue with your watchband. We understand how disappointing it is when a product does not meet your expectations or fit as intended.

We have looked into your order and can confirm that the item shipped was the exact "Genuine Leather Watchband For Vacheron Constantin OVERSEAS Series 4500V 5500V P47040" as listed on our site. It was brand new and in its original condition.
Our standard policy offers a 7-day return window for eligible items to handle situations like this, where we can process a refund or replacement. Our records indicate that we did not receive a return request or communication from you within that period, which has limited our options for a standard resolution.

We also recommend for future purchases that you double-check the product specifications and compatibility details listed on the product page before ordering to ensure a perfect fit.

Best regards,
Team Ubuy!

Saanut 5/5 tähteä

The helper …

I was searching of a specific product and I couldn’t find it easily but Ubuy is the best helper

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Faisal

Thank you for your wonderful 5-star review! We’re truly honored to be called your "best helper" that’s exactly what we strive to be!

We’re thrilled we could assist you in finding that specific product others couldn’t provide. At Ubuy, we pride ourselves on offering a vast selection and dedicated support to turn challenging searches into successful discoveries.

Knowing we made your experience seamless means the world to us. Whenever you need another hard-to-find item, we’ll be here, ready to help!

Gratefully,
Team Ubuy!

Saanut 5/5 tähteä

Overall

Overall. it's great service.

14. elokuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hi Bboud

Thank you for your positive feedback! We're glad to hear you're happy with our service.

Looking forward to serving you again.

Best regards,
Team Ubuy

Saanut 3/5 tähteä

ordered my shipment 25 july and still…

ordered my shipment 25 july and still haven’t been shipped nor any update and i payed for express shipping

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Mai,

Thank you for reaching out, and please accept our sincere apologies for any inconvenience caused. We’ve searched our records but couldn’t locate details associated with your reviewer name. To help us resolve this promptly, kindly email info@ubuy.com with your order details.

Our support team will investigate immediately and follow up with you directly. We truly value your feedback and are committed to ensuring your satisfaction. Thank you for your patience and cooperation. We look forward to making this right.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

My Ubuy experience

I was able to get my rare graphic novels and it was delivered to me even ahead of time.

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Carlo Espinola

Thank you for this amazing 5-star review! We’re absolutely thrilled to know you found those rare graphic novels with us and even happier that they arrived ahead of schedule! 🌟

At Ubuy, we treasure helping customers discover hard-to-find items, and your success story is what fuels our passion. Our logistics team will be especially delighted to hear they exceeded your expectations!

Here’s to many more treasure hunts on Ubuy. We can’t wait to surprise you again!

Warmly,
Team Ubuy!

Saanut 5/5 tähteä

Thank you

Thank you - this was a good service

22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hi Bipin s

Thank you for your positive feedback! We're glad to hear you had a good experience with our service. Your satisfaction is our priority, and we look forward to serving you again.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

Thank you very much

23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Valued Customer,

Thank you for your kind feedback and for choosing Ubuy. We appreciate your support!

Best regards,
Team Ubuy

Saanut 5/5 tähteä

Good response

Good response , user friendly system

14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Wow, 5 stars! Thank you! 😊 We're so happy you're enjoying our product and service, and that you found it user-friendly with a good response. Feedback like this makes our day and motivates us to keep improving!

Best regards,
Team Ubuy

Saanut 5/5 tähteä

The Commitment

The reasons that made me evaluate the company in the highest rates .. Ease of procedures from the beginning of the purchase process to receipt, clarity, commitment and credibility .. This is my honesty opinion .

31. toukokuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Valued Customer,

Thank you for taking the time to share your detailed and thoughtful feedback. We sincerely appreciate your recognition of our efforts to provide ease of procedures, clarity, commitment, and credibility throughout your purchasing journey—from start to delivery.

Knowing that these aspects contributed to your 5-star evaluation is incredibly rewarding for our team. Your honesty and trust mean the world to us, and we will continue to uphold these standards for all our customers.

It was our pleasure to serve you, and we look forward to delivering the same exceptional experience in the future.

Best regards,
Team Ubuy

Saanut 1/5 tähteä

it feels like im getting scammed

very bad server and so many additional charges even after u buy they email u to pay additional shipping cost even after u already paid them so confusing i canceled all my orders not recommended

26. toukokuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello Victory

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced with the unexpected additional charges and service shortcomings. Your experience falls far below the standard we strive for, and we deeply regret that we fell short of your expectations.

Upon processing your order, we discovered a discrepancy in the product’s weight provided by the seller, which led to the unexpected shipping charge after your initial payment. We understand how confusing and frustrating this must have been, especially after completing checkout. While this error originated from incorrect seller-provided data, we take full responsibility for the lack of transparency and communication about potential additional fees upfront.
We recognize that this incident, combined with service delays, understandably eroded your trust in us. We are actively working with our partners to improve data accuracy and prevent such issues in the future.

Please be assured that you will receive a complete refund for the cancelled order in your original payment source. Your feedback drives our improvement.

Best regards,
Team Ubuy

Saanut 1/5 tähteä

Cancel order and don’t return money back

They cancel my order.an order 5,700 euro because they have wrong info about the weight of the product.And they don’t return my money back..get away from this scammers

23. toukokuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Dear Giannis,

Thank you for sharing your experience. We sincerely apologize for the frustration you’ve encountered regarding your order cancellation and refund concerns.

After reviewing our records thoroughly, we were unable to locate any order or payment linked to the name "Giannis Mpekouras." We understand how concerning this must be, especially given the significant amount involved and we assure you we take this matter seriously.

To resolve this promptly, please email us directly at info@ubuy.com with your Ubuy Order and transaction details. This will allow us to investigate immediately, trace the transaction, and address the issue with urgency. We value your trust and are committed to ensuring a fair resolution.

We deeply regret the inconvenience caused and appreciate your patience as we work to resolve this for you.

Sincerely,
Team Ubuy

Saanut 3/5 tähteä

I shocked from one order it was used…

I shocked from one order it was used part not new and he didn’t mention that

22. toukokuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hello!

Please accept our deepest apologies for the inconvenience caused. We entirely understand your bothersomeness and the gravity of the situation. Unfortunately, we are unable to find any details in our database. To address this matter promptly and effectively, we request you to please drop us an email at info@ubuy.com with your order details and complete concerns. Our support team will check & get back to you.

We value our customers and take all the necessary actions for their satisfaction. Once again, we apologise for the inconvenience and appreciate your cooperation and understanding.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

Good good good

Good good good

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hi Sofyan

Thank you for your positive feedback! We're glad you had a good experience with us.

Looking forward to serving you again.

Best regards,
Team Ubuy

Saanut 5/5 tähteä

Highly recommended

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Ubuy UAE-logo

Vastaus yritykseltä Ubuy UAE

Hi Riyadh

Thank you for your positive feedback and for recommending us! We truly appreciate your support and are glad to have met your expectations.

Looking forward to serving you again.

Best regards,
Team Ubuy

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin