Tyres Guru Arvostelua 

When they arrived, excellent tyres and exactly as described and ordered. But as others have pointed out the site says 3-5 days delivery: FALSE Information ! They take about 2 weeks to arrive and I think that means them having no "border check problems". They are excellent tyres but allow for 2 - 3 weeks to arrive.

Waited for 10 days and canceled the order - waste of time

*** Do not use this company *** - they are not co.uk and trade out of Germany.
Their website clearly states delivery within 3-5 days - which is a lie.
3 weeks later & I am still waiting for my tyre as are many other unhappy customers.
I have given tyres-guru.co.uk a 1 because I am not aloud to score a 0.

Avoid, orderd 2 Bridgestone tyres on the 14th of March, I was told that they were shipped on the 18th of March and could take up to 5 days which was fine.
The tyres come from Germany which is not clear on the website and after calling numerous amount of times on different occasions asking when the tyres were due for delivery I had cancel the order on the 9th of April due to them taking to long. I am still awaiting a refund nearly 10 days on. Shocking service and a shocking company they lie to you, tell you that the tyres will be there tomorrow 100% and when they don’t turn up I called them to ask them where they are and was told by somebody else that they are stuck at customs.
Nobody seams to know what they are doing and are a complete waste of time.

Company not worth a penny. They mislead customers as to the date of delivery, instead of 2-4 days it is actually at least 2-6 weeks. Avoid.

Ordered 1 month ago and still no tyres. Similar experience to other reviewers with no clear picture of where the tyres are between DPD and Tyre Guru. They appear UK based and state delivery usually with 2-4 days which is completely misleading. Lack of communication, not replying to emails etc. Phoned and got stuck in a queue, selected call back but not received. Hung on another day, they said they would send me an update which then never arrived.

I suspect some of the issue is DPD however Tyre Guru should be managing this relationship and keeping the customer updated.

Wish I paid by Credit Card instead of PayPal as now going though a PayPal claim. Also a lesson not to use PayPal as your consumer protection is less then what you get paying by Credit Card.

Just a warning they operate a few other Tyre sites in addition to Tyru Guru but essentially are the same company.

AVOID DONT BUY.

Bought my 4 tyres (delivered from UK mainland and .co.uk)
No tyres after 2 weeks. Managed to get info. Still in Germany. Complete Joke.

Awaiting a refund.

Complete joke.

Ordered on the 15th of March (it’s now the 7th of April) and tyres have still not been delivered. Tracking information provided was useless, DPD app on my phone says they are waiting to collect the parcel.
Tracking info from Tyre-Guru tracking info provided states tyres have been delivered.......but somewhere in Germany.
Rang them and they blame DPD but I suspect the tyres have never been shipped.
I wish I had never ordered the tyres from Tyre-Guru and am beginning to suspect it is a scam, paid for them on credit card so I should be able to get my money back.
On the 13th of April I received my refund so I have given them another star as they seem financially honourable and not a scam as I suspected. If you read old reviews they seemed very good so I don’t know where the business has gone wrong but I suspect Brexit.

Wish I had read these reviews before wasting time ordering tyres from this company. They don't tell you on their website that the company (.co.uk) is based on the Continent. Lengthy delays in delivery seem the norm. And really poor communications. I have cancelled my order and hope to obtain a refund eventually.

Ordered tyres on 3rd March, website stated availability 2-4 days, shipped 14 days later on the 17th March then when managed to track order they were stuck in customs (shipped from Germany). No mention when ordering they weren't UK based. Eventually arrived on the 30th March.

19 days and still waiting for tyres. Stuck in a german warehouse somewhere? Can't give me delivery date? Cancelled order. No doubt along wait for a refund. Avoid.

Cancelled my order as although they have a .co.uk address as far as I can tell they are based in Germany, which isnt a problem, but 5 days after placing the order it hasnt left the warehouse. Avoid for now

Ordered the tyres on the 16th with an expected delivery time of 2-4 days... However The tyres have still not arrived and "Stuck" in customs in Germany.

After contacting Tyres guru multiple times, I have been provided with conflicting information. However, it is now clear the tyres are being held in customs due to "Brexit"

This was never communicated and I still don't have an expected delivery date.

Happy to update review if @TyresGuru can provide me with a accurate delivery date

Ordered on the 11th march via mytyres.net, who passed the order to this lot.At no point was it clear order was coming tyre guru or from Germany.Still no tyre other than an email saying they have a delay for 2-3 days.Order number is not recognised by tyre guru and no tracking either.Have started a cancellation and asked paypal to step in, avoid.

Not UK based, or any UK stock. The quoted "2-4 working days" is fanciful.

I ordered 4 tyres, 24/02/21, expecting them 1st or 2nd March. Tracking on site just shows movements between German warehouses, and then stops. Made contact, but just got a "sorry, be with you Friday" (5th).

5th Comes and goes, no tyres. Now blaming DPD and customs, for up to 4-5 days delay. As of 16th March still no tyres, no DPD tracking. Useless.

Someone more cynical than myself, may think it looks like a scam: claim a GB VAT number, and a GB address, and a ".co.uk" domain, but that is just some form of service company front, offering goods from Germany. May have worked pre-brexit, but business model is now broken. Avoid.

Orderd tyres 4 days ago no updates contacted via chat tyre not moved still in warehouse either a scam company or terrible order number rd 43814733 I can see me contacting credit card company n let them sort them out avoid them at all costs

Dont use this company. Based overseas even though they say they are a UK company. 14 days after order and still no tyre. Avoid at all costs.

Poor service no tyres, placed my order for two tyres, I was aware they would be coming from a warehouse in Germany but as I have purchased tyres that have taken this route before thought it would be fine,
Everything appeared to be going fine until my tyres arrived at customs in the Netherland, This is where they seem to be stuck with incorrect paperwork.
Been on live chat several times and they tell me my tyres are in a UK warehouse waiting for DPD to collect. DPD UK say they do not have them just an order to deliver which should of been 26.03 never happened.
DPD Germany shows tyres still stuck in customs NL.
Trying to explain this via live chat is a joke they just will not listen and change there story when I feed them more info.
I do not mind waiting for the tyres just do not like not being told the truth.
My tyres have also had 4 different tracking numbers so far not sure what all that is about, understand they may need 2 tracking numbers 1 for EU side and 1 for UK side but not 4.

Update 02.03.21: I have added a few stars to this review as my tyres have arrived today, only one day late but still the big problem is tracking not updated and customer service not much help.
The tyres are of the Quality I would expect from Nokian.
Shame about tracking and CS this review would of been 5 stars but it caused stress.

Excellent service. Checked all tyres.
Very nice man.

The cheapest option on the market for good tyres. Ordered pretty easy, and the delivery time was reasonable(exactly like it was mentioned on the website). Would recommend to use it to anyone. Trustful website.