I bought my first umbrella in October 2025, but by September, it stopped closing properly and wouldn't lock into place when opened. I contacted customer service and spoke with Gen, who replied very pr... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
After purchasing an umbrella in Dec. 2024 and finding a broken rib in 2026, I was concerned that the warranty might not be valid. I contacted the company and, after sending back some pictures and a... Näytä lisää
The umbrella did not fail my expectations, uniquely beautiful design and strong wind resistance for my Ohio rain storms, no umbrella keeps you dry in lateral rain but this did a good overall job. I ge... Näytä lisää
I was very impressed by the customer service and the validity of the warranty with the company. I sent the photo of my broken umbrella to the company as requested on their email, within a day I had an... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Impeccable Service - Above and Beyond
The impeccable service received from Gen. Fast response rate to emails and excellent customer service. A joy to communicate with.
Great customer service
Great customer service! I had an issue with an umbrella, and the support team was incredibly helpful and responsive. They sent me a replacement next day, and it’s working perfectly. Very happy with the service!
Great customer service
Great customer service, had a problem with an umbrella and the support staff were really supportive. Got a new one sent to me within a few days and it’s working perfectly.
Best umbrella
I've had the tumbella for a while now and it's my favorite umbrella so far. It's very easy to open and close it and it has withstand strong winds. I like it is compact sp I can carry it in my purse with me everywhere I go.
Compact
The tumella umbrella is easy and compact to use. Easy to store for whenever you need it.
I had a problem in using the umbrella
I had a problem in using the umbrella. Customer service agent , Glen, was fantastic. He understood my problem. He was a pleasure to work with. My umbrella was quickly replaced. The new one works very well keeping me dry during the rain.
I received a Tumella umbrella as a…
I received a Tumella umbrella as a gift. Finally, an umbrella that stood up to wind! Unfortunately, at a point it malfunctioned. Replacing it was fast and easy. So happy to deal with a company with no run around. Would recommend them to anyone.
It is such a cute functional umbrella
It is such a cute functional umbrella. It has held up in windy days.
My Tumella umbrella has been great
My Tumella umbrella has been great! I’ve been using it for about 2 years now and it still works as well as it did when I first got it. I love that it doesn’t pop backwards in wind gusts. And it’s just petty to look at!
usual
These are great umbrellas, sturdy, easy to open and close, large enough to shelter you and yet compact enough to carry with you “just in case”, plus they are beautiful. And on top of all that, the customer service is quite amazing, my opening mechanism developed a fault and it was replaced, just as they promised. Highly recommend😊☔️
Tumella Stands with their products
Tumella Stands with their products. Bought my umbrella back in 2024 and I take it with me all the time all around the world. A few weeks ago, my umbrella jammed contacted Tumella. Gen Castillo rapidly responded and described the problem to her. She quickly diagnosed the issue and sent me a replacement right away!
I love my umbrella
I love my umbrella. I like the way you push a button to open it and also close it. It doesn’t feel like it will break in a slight wind and has some cute designs.
I haven't had any issues with my…
I haven't had any issues with my umbrella. Hopefully I won't, but reviews suggest they will stand by their promise to replace it.
This umbrella withstands high winds and…
This umbrella withstands high winds and doesn't turn inside out orbreak. Highly recommend!
This is a truly great umbrella
This is a truly great umbrella. From sun to rain you are protected
I love this umbrella
I love this umbrella. I have black but I may order one of the fun designs. We always take it on vacation and not only does it keep us dry, it holds up in windy conditions
Amazing product with an awe inspiring…
Amazing product with an awe inspiring brand story. Not just our for the money but for customer satisfaction, unlike many companies these days.
Bio and information page is wonderfully…
Bio and information page is wonderfully insightful, educational, and gives great examples of the products ability and source. I loved seeing the back story in m relatable way and was impressed with the information on product
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