I was delighted to find skirts at less than half what other companies were selling- shirred, linen and a variety of good quality products. They were further discounted and arrived in a couple of days.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Did not deliver goods and did not send any notification of items not being delayed or not delivered. I had to go into store on the day supposed to be delivered to ask and was told from an Argos emplo... Näytä lisää
Not having a Sainsbury’s store nearby, I have had to purchase clothing online. The delivery times have been excellent and the clothes well packaged. The clothing is reasonably priced and good quality.... Näytä lisää
Yritys on vastannut
Ordered through Tu, won’t bother again, got half an order, shame I needed quickly. Offered refund eventually after long phone call, I should have known when I saw EVRI were delivering company. Tota... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Tu clothing by Sainsbury's
Yrityksen kirjoittama
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Yhteystiedot
33 Holborn, EC1N 2HT, London, Yhdistynyt kuningaskunta
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,0
Hyvä
19 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quality garments at a reasonable price.
Quality garments at a reasonable price.
Length of delivery was quite quick as well .
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Tompkins,
I am so happy to hear that you are pleased with the quality of our garments and our reasonable prices. It's wonderful to know that your delivery was quick as well.
Best wishes,
Sneha.
Big barn jacket
I ordered a size 14 jacket but it was too big. So I ordered a smaller size and waited to see if fit before sending size 14 back. I’m over the moon with the jacket as it was in the sale. Bargain buy. There was no hassle returning the bigger size. Refund was very quick. Great service.
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
I am so happy to hear you found a great bargain with your jacket and that the return process for the larger size was hassle-free. I appreciate you sharing your positive experience with us!
Best wishes,
Sneha.
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
Thank you for your wonderful 5-star review! We are so pleased to hear that your delivery arrived as expected and that you received great service. Your positive feedback is truly appreciated!
Thanks,
Souvik
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Teresa,
I am delighted to hear that you are pleased with the quality, prices, and delivery service. Thank you for your wonderful feedback!
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Excellent quality and service of the…
Excellent quality and service of the items ordering was good
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Lynn,
I am delighted to hear that you found the quality and service of your ordered items to be excellent. Thank you for your positive feedback!
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Great service
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Julie,
Thank you for your kind words! We're thrilled to hear you had a great experience.
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Waiting for refund
Returned two items from my online order the day after I had collected them as I knew that my grandson would not like the material. I am still waiting for my refund. I have done a messenger chat, visited store and phoned and I have still not received my refund.
22. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Lynne,
I am very sorry to hear that you're still waiting for your refund after returning the items. I understand how frustrating it is when these issues aren't resolved quickly, especially after you've already contacted us through multiple channels.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
Thank you for your fantastic 4-star review! We are so pleased to hear that you are happy with both our service and products. Your positive feedback means a lot to us.
Thanks,
Souvik
Easy to collect and return
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
I am so glad to hear that your collection and return experience was easy and convenient for you! We truly appreciate your positive feedback.
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
I truly appreciate your kind words about our products and service. We are delighted to know you had a positive experience.
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Carol,
I am so pleased to hear that you are happy with the excellent quality of our clothing and designs, and that you experienced excellent delivery! Thank you for your wonderful feedback.
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Very poor
Very poor, ordered a lovely top and skirt, the top had a coat hanger sticking through, tried to contact Sainsburys but heard nothing at all.
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Joanne,
I am so sorry to hear about the damaged top and your difficulty in getting in touch with us. This is certainly not the experience we want for our customers, and I understand your frustration.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
I have had so many compliments about a…
I have had so many compliments about a Tu dress I felt I should contact you. It is a blue striped dress with buttons all down the front. I purchased it from your store in St John's Worcester. I have bought many other items too
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Lynne,
I am absolutely delighted to hear how much you love your blue striped dress from our St John's Worcester store! It's wonderful to know it's receiving so many compliments. I truly appreciate your kind words and your continued support.
Best wishes,
Sneha.
Very good service
Very good service clothes were lovely and fast delivery to store
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
I am so pleased to hear you enjoyed our service and were happy with the clothes. It's wonderful to know you also experienced fast delivery! Thank you for your amazing 5-star review.
Thanks,
Souvik
Have not received the order
Have not received the order. No response from CS. What's the point asking for the feedback if you don't know whether the oder had been lost?
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
I sincerely apologize for the delayed delivery and lack of response from our customer service team. We are actively investigating this issue to understand what happened with your order and improve our communication.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
Great products but collection/ return points limited.
Easy to order & collect.Like the products. However, collection/ return locations are not terribly convenient to me now that the Sainsbury’s local shops are no longer open for this. I would order more frequently if I could pick up/ return closer to Shipley.
24. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi there,
I appreciate your feedback regarding the ease of ordering and product satisfaction. We understand that the current collection and return locations are not as convenient for you in Shipley, especially with the changes to Sainsbury's local shops. We are actively working to expand our network of convenient pick-up and return points to better serve all our customers.
Thanks,
Souvik
I paid for next day delivery but my…
I paid for next day delivery but my parcel didn’t come the next day. It’s was a few days.
23. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Sam,
I am sorry your delivery was delayed. We understand your frustration and are looking into this issue.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
I just love the dress
I just love the dress, so easy to order I was lucky they had my size.
23. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Helen,
I am so pleased to hear you love the dress and found the ordering process so easy! It's wonderful that we had your size available. Thank you for your fantastic feedback!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
So easy to order and excellent delivery
23. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Tilly,
Thank you for your wonderful 5-star review! I am so pleased to hear that your ordering experience was easy and that the delivery was excellent. I truly appreciate your positive feedback!
Thanks,
Souvik
Slippers for the future
Unable to purchase these in store as the size wasn’t available. Ordered on line and came pretty quickly.
23. elokuuta 2026
Vastaus yritykseltä Tu clothing by Sainsbury's
Hi Anne,
I appreciate your feedback regarding the in-store availability and your online ordering experience. We're glad your order arrived quickly.
Thanks,
Souvik
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