Trysaphire Arvostelua 

Made our purchase and received Saphire gummies a few days ago. So far my 5 yr old enjoys taking them after his breakfast.

Terrible. Auto subscribed me without permission and then is refusing to cancel my subscription- sending me on a daily loop despite my emails and following their direction.
There is no way for consumers to unsubscribe on the website.
They have not offered a refund and continue to ship out their garbage to me without permission.

Signed up for the monthly subscription. Never received my order. Queried and requested an immediate cancellation and refund prior to the next monthly subscription. Their customer service stalled, pretending they couldn't find my order because the email I contacted them on was different, despite the order number and receipt being attached to the email. They referred me "higher up". I replied with the correct email and heard nothing. The next order was processed 3 days later and the requested cancellation ignored. Still don't have the original shipment. Avoid.

I had great customer service when I ahd questions about my order. Once I received my order everything was sealed and packaged well. I ordered the saphire happy chews for the purpose of helping with bedwetting. It's only been 5 days now of using them and out of the 5 days 2 have been dry! I did not expect results like that so soon (usually it would be every single night of waking up wet so 2 out of 5 is amazing!). So far very pleased with the product as well as the customer service!

This is a subscription scam. I ordered 1 time because I thought it couldn’t hurt to try it. Be warned the social media marketing strategy is not backed with any scientific studies and locks you into a subscription model.

Awful experience. I didn’t realize this was a subscription when I placed my first order. When my second order arrived I went to find how to cancel this and was mad I got charged a second time and that it was significantly more than the first. I couldn’t log into any account as my email tied with PayPal is overfull and hasn’t received new emails in months. I contacted customer support about being locked out and needing help canceling and instead of being supportive in my wishes to cancel they told me why I should continue. I explained they made my daughter not able to fall asleep at night and that I just wanted to cancel. They directed me instead to their webpage to log in and cancel which was the original reason of my contact because I couldn’t get in. I explained that and have heard no response back. I had to find a way to cancel my credit card on the subscription instead as they refused to help me during our communication.

We have had good results so far with my 3 1/2 yr old grandson. He has been on them about 2 months and we have seen a big difference in him during transition situations. He would always have melt downs when it was time to leave one situation and move on to the next one. He has been doing really well, he still has some feeling when we have to leave, but it has gotten a lot smoother now. We are still a work in progress.

I requested a cancelation of my account and order BEFORE the product ever shipped to me. I was ignored and then contacted after the product shipped several days later and then told I had to wait for the product to arrive before I could start the return process. Now I am being told I have to pay to ship a product back that I never wanted, tried to stop and waited over 6 weeks to get here.
I am so beyond disappointed in the business practices and customer service!
All emails seem AI generated or pre typed.
I bought this product to try and help my child and when it didnt work I tried to cancel and still have gotten nowhere!

This is a scam! I bought these for my friends little one who is turning 7 and struggles. After I’d bought them, she visited the site and the description is totally different. I messaged them several times to get a refund for false advertising and this was the latest response! **note! They have not even arrived yet! And are supposed to have a 60 day no questions money back guarantee!:

Hello,

Thank you for clarifying your concerns. We understand that you are requesting a refund and that you have raised concerns regarding the advertising and claims you saw before purchasing.

As previously explained, Saphire Happy Chews are a dietary supplement and are not specifically intended to treat or prevent bedwetting or any medical condition. Individual results may vary, and we’re sorry if any advertising created a different expectation regarding the product’s intended use.

Regarding your refund request, we’re happy to review the order and return eligibility. Eligible unopened products may be returned within 30 days of delivery for a refund, subject to our return requirements. Kindly send us clear photos of the unopened product and packaging so we can provide the appropriate next steps.

We acknowledge your concerns and the documentation you have provided, and we will ensure they are properly noted for review.

Kind regards,
John

My shipment was missing and when I called customer service, I had my product in two days! Very helpful!

DONT BUY: they are THIEVES! They dont help you cancel the reccuring orders, then ships it, the refused to réinvites you without returning their product. Once returned and receive they NEVER REFUND you! Real shitry company!

HORRIBLE CUSTOMER SERVICE. I tried to cancel as I didnt realize I got a subscription and my financial situation changed. Initially I thought my customer service experience was great when I asked to cancel. No pressure. Offered to take care of it. It must have been AI responses as now here we are weeks later and Im still getting charged. I receive an email from someone else telling me I still have a subscription and cant cancel through email even though I was told otherwise. I told them I want my last order (that I haven't yet received and likely wont for weeks as they dont even show shipped yet) refunded. Theyre refusing. Telling me I have to wait to receive them, send pictures making sure theyre unopened and in good condition then ship them back to them then I can apply for a refund. We also have been using them over 6 weeks with no noticeable changes. Absolute waste of money and absolutely garbage customer service. DO NOT BUY.

My son is ADHD and has taken methylphenidate since 3rd grade. We started him on Saphire chews 2 weeks before starting 6th grade. We could tell a noticeable difference in his mood the first 2 days, he is happier and is completing chores. This is his first week of school without meds only Saphire and a multivitamin. We are also staying away from artificial dyes as much as possible. So far, we can tell a huge improvement, praying this continues. Will update again in a few months.

My grandson would have meltdowns every morning if his routine was disrupted. We never knew at what point he would be triggered and have a meltdown. I bought the sapphire gummies and gave him one hoping I would see a difference in him before school started. The first morning after I gave him his very first gummy he woke up and asked could he get another one. He said it helped him think( kept him calm). I notice when his having a meltdown he controls it better. Eats more and is more focused. School has started and his teachers have noticed the difference in him. More focused and interacts better in class. I’m so happy I tried the gummies.

It took along time to get them he likes the taste says it makes him happy still hyper some of the time

This company is a scam. I bought 3 packs of these which were really overpriced. They took ages to come and were shipped from China. They have absolutely no effect on mood. I also bought these to help my daughter with staying dry in the night as they claim to help with these but it doesn’t. The worst thing about the company is they signed me up to a subscription when I didn’t choose this. A month later they charged me £50 again. I tried to stop them from being shipped and get a refund but they said I had to send them back to them when I receive them.

I didn't want another product with bright artificial coloring so I liked the cleaner approach here. My son cares about taste and I care about ingredients so this has worked well for both of us.

Stay clear of these Chinese scammers ask for a refund to be told I get it back as store credit how inconvenient for them yet there website say money back guarantee the delivery was shocking nearly a whole month don’t trust them

This company is a scam!!!! I purchased three bags of the Saphire Saffron Happy Chews. More than a month later, they still have not shipped. I reached out multiple times to customer service and they keep deflecting saying that they have escalated it to the senior management team. There’s clearly no management team and no help. They robbed me of $95 and have no intention of sending me the product they advertised!!!

If there was less than one, I would give it. This company is terrible and unethical. Last December I ordered one month of their gummies. My daughter it not like it. They put me on a subscription that I never agreed to it. This is now August. It took me until June to get them to to stop sending, and Charging me. I called, emailed, when to my Discover card to get them to stop. One month they charged me almost double the price. There is no phone you can talk to, only robots, with saying of yes we will give you your money back, however you have to send pics. I did that. Four times. Now I have unopend, bags. No refund, nothing. TO NOT BUY FROM THEM> THEY ARE A SCAM!!!!!!!