I've left bad reviews before but I must comment on the 2 Tru Green employees that Aerated and overseeded my lawn on 9/14/2022. They did the best job that I've had on my property. Kudo's to Brandon... Näytä lisää
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Three times this year they scheduled then rescheduled our service. The last time they said it was brcause we had a landscaper here. Not so! Never had a landscaper. So, they rescheduled the service fo... Näytä lisää
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It wouldn't let me give them zero stars. I just signed up with them and the first treatment was grub control -- the last few days of August (they aren't active then). I wanted them to explain why I... Näytä lisää
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For those that use Trugreen beware. They killed my lawn--brown spots all over. I called to complain and they sent a technician out. His response, my manager said to keep watering and it will eventu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Yrityksen kirjoittama
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Yhteystiedot
10402 Sapp Brothers Drive, 68138, Omaha, NE, Yhdysvallat
- (402) 895-7591
3,3
Keskitasoinen
5 arvostelua
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent experience.
I've left bad reviews before but I must comment on the 2 Tru Green employees that Aerated and overseeded my lawn on 9/14/2022.
They did the best job that I've had on my property.
Kudo's to Brandon and his coworker. Very professional, very good job.
I do highly recommend this service.
13. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä TruGreen - Omaha
Hi there, thank you for taking the time to leave us a review. We're glad that you had a great experience with our team!
Burned up lawn
Three times this year they scheduled then rescheduled our service. The last time they said it was brcause we had a landscaper here. Not so! Never had a landscaper. So, they rescheduled the service for free and now our lawn is burnt and gone. I wish I could put on pictures. This is sad! Just drive past 2430 Ave G in Co Blfs, Ia and you will see what I mean. 😭😭😭
20. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä TruGreen - Omaha
Hi Rose, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
Quality seriously degraded over the years
We have used TruGreen for a few years and the quality has gone downhill. I witnessed a tech half-spray maybe 1/4 of my yard and then sit in his truck for 10minutes. No wonder my weeds are not being taken care of. Who knows how many times that happens, and I was just home to see it this time. Every time I called to complain, they would just tell me it’s because I need to add more services.
I had to speak with 3 different reps to finally get a refund for the junk service yesterday. They offered to send out an “advanced” tech instead. No thanks, I’ll just take my money elsewhere since this has been an ongoing issue.
10. syyskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä TruGreen - Omaha
Hello Andrea, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!
Terrible service for new customers
It wouldn't let me give them zero stars. I just signed up with them and the first treatment was grub control -- the last few days of August (they aren't active then). I wanted them to explain why I got that service. I can't get through to them online, and can't get a call back. Not a good way to start. I had high hopes as the person who sold me the service was great at his job.
3. syyskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä TruGreen - Omaha
Hi Pamela, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!
Killed lawn, no remorse
For those that use Trugreen beware. They killed my lawn--brown spots all over. I called to complain and they sent a technician out. His response, my manager said to keep watering and it will eventual go away. To avoid going to jail, I just kicked them off my property and cancelled their service. Of course they called and tried to offer all kinds of discounts. Why would I want a discount with service like this? Unbelievable. Several in my neighborhood have the same problem with them, all cancelling service. Needless to say, Trugreen sucks.
26. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä TruGreen - Omaha
Hi Tom, we're sorry to hear you’ve cancelled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.
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