Triptots Arvostelua 

My order wasn’t delivered, which I put down to the delivery company, however the comments provided didn’t appear to be passed onto the company for a delivery contact. I had also sent an additional email asking to ensure the information was passed on. I didn’t get a response.

I’ve since emailed, and sent an online enquiry about a refund as the goods weren’t received, and have not received any follow up communication from Trip Tots.

We had an excellent experience with Triptots. The team responded quickly to our inquiries and made the whole process smooth and hassle-free. The car seat was spotless, well-maintained, and clearly cared for, which gave us confidence in its safety and quality. We also really appreciated how flexible and accommodating they were with pick-up and drop-off times — it made traveling so much easier. Overall, a great service that we would happily use again and highly recommend to others.

Delivery on time. Car seat in excellent condition. 10/10

Very happy with the service. The seat was delivered as promised. Very efficient service. Car seat was clean like new. Makes travelling with a baby comfortable without breaking the bank. Thanks to triptots

Super easy- cot delivered ready when we got there. Helpful instructions to post when done. Great communication and cit in very good condition and clean.

I used the Trip Tots service and it was one of the best things I’ve ever done. The service was beyond seamless, the items I rented were in pristine condition and delivery and pick-up was so convenient. I honestly would recommend the service to anyone travelling to London.

Exceptional service!! I hired a car seat whilst visiting my dad in Scotland, and from beginning to end the service was simple and stress free. Not only this, but the item was in excellent condition. I will definitely use Trip Tots again!

We are really happy with our experience with Trip Tots. We’d ordered a car seat for our grandson who was flying down with parents to the West Country to join us. There needed to be a change to the spec of the car seat due to another customer’s late return - this was swiftly communicated to check we were happy with the alternative. The seat arrived to our holiday address in good time and in excellent condition. It has now been collected as promised. Great communication with Joe who was always available on the phone. Excellent service and we wouldn’t hesitate to recommend Trip Tots.

Making the booking was easy. The delivery arrived to my accomodation before I did with no worries which was good.
However, they delivered two high chairs, instead of one high chair and one travel cot. I was unable to get through on phone or email so was left without a place for my baby to sleep for the first night. The next day I got through on the online chat, only to be told that they couldn’t deliver a cot until the next day.
So out of a 3 night booking, I was without a cot for 2 nights.
They did refund me the cost of the cot hire, but it was disappointing that nothing was really done to help with the fact that I had no where for my baby to sleep.

Great communication. Great service

Everything was delivered on time and it was extremely convenient to have both pieces that we rented. And it was very convenient that they came to pick it up. We will definitely use this service again.

Excellent service and satisfaction all round

Great service received, Equipment was great and delivery and return was easy and on time so happy to have been able to provide this for our family while they stayed would definitely use trip tots again

Very impressed with the ease and convenience of booking a car seat. Added bonus is the drip off and collection service. The car seat is in pristine condition! Very happy

So easy to use and book, really competitive prices and excellent customer service. The car seat arrived with time, like brand new in its original box. Was very easy to set in the car as the video was provided on the website. It came with the return label so we didn’t have to print anything additional at home. On the day pf the return, the post office didn’t accept it as the package was too big. I rang the customer service team and they quickly organised a home pick up at no cost. Overall, excellent service !! Will repeat again.

It was delivered and collected on the days expected. A time slot in which it would be delivered or collected would be beneficial to customers. Not everyone online all the time to follow the progress

Thank you so much for your service. It was actually incredible! From the ease of choice, ease of delivery and return and the quality of items and price!! Such an excellent and stress-free service especially when travelling with two toddlers. We’ll be sure to hire from you again.

Great concept, not so great execution :( Which is unfortunate as I was hoping to use this company time and time again as we regularly travel.

The delivery service really let us down.