Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

It's so annoying that you haven't been able to get any help with problems for six days now. The quality of the translated files is poor. Transcribed files that are not in English are full of spell... Näytä lisää

Saanut 5/5 tähteä

Brilliant piece of software, I love it and we are using it at all times. One little thing worthy of note: although Trint is getting punctuation quite right, the way it is transcribed in French is ungr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ich habe Trint für das Transkribieren meiner Expertinneninterviews benutzt. Natürlich muss man nochmal drüber gehen, da nicht alle Wörter korrekt erkannt wurden (insbesondere österreichisches Deutsch... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Its hard to give an accurate assessment of Trint. It had become an indispensable part of my working life. Its quick, accurate (to a point) and really handy. BUT their recent ejection of pay as you go... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Tietokonetarvikekauppa

Erilaisten ulkoisten lähteiden tuottama tieto

Trint is the toolkit that introduces innovative new software to quickly transcribe, search, edit and share content online. Trint™ is a word we invented, the combination of “transcription” and “interview.” It’s not in the dictionary — at least not yet. Trint is the world's best automated speech-to-text tool that generates interactive and editable transcripts and lets you create captioned videos and searchable content. It offers a multitude of features to make your transcripts perfect: accent selection, filler filters, speaker labelling, a variety of formats for export. Our mission is to help professionals transcribe, access and share content more easily. Free 30-minute trial at http://trint.com.


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

370 arvostelua

5 tähteä
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3 tähteä
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On vastannut 50 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

TRULY MAGNIFICENT!

I have actual goosebumps at how powerful this software is. It saves so much time that is it inconceivable. Trint is intuitive and feature rich - it is clearly deigned and thought out by wonderful humans with very big brains. The quality is amazing and it works straight from the box. Thank you TRINT!

12. heinäkuuta 2019
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hey Chris, thanks for this great review! We're really happy you enjoy the magic of Trint's "transcription relief." There are lots of exciting things to come - stay tuned.

Saanut 2/5 tähteä

Good Transcriptions - Bad customer service

Trint English transcriptions are more accurate than other automated transcriptions out there (also more expensive), but they have many things to improve.

For instance:
I usually use their platform for creating captions/subtitles, but every time I split the transcription into small sentences using their online editor, it will mess the time coding, and I will end up fixing them manually.

They didn't allow me to change the email linked to my account "for security reasons." When I asked James Jenkins what those security reasons were, he just decided not to reply to my email. I was paying a monthly plan, and therefore, I expected at least the kindness of being answered.

5. heinäkuuta 2019
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Full of mistakes

I'm very disappointed with the service. I give it one star because it's quick and straight forward. However, the transcriptions were terrible, full of errors, which took me hours to fix. Not worth the money at all, I could have transcribed my interviews myself.

21. kesäkuuta 2019
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hi Cynthia, we're sorry to hear you had a poor experience on Trint. We'd love to show you how the platform can work better for you - if can you email support@trint.com, we can find out what went wrong.

Saanut 1/5 tähteä

Works very poorly in Dutch

Tried to transcribe an interview in Dutch through this software but the software has a mind of its own. It translated many English words that are commonly used in English to Dutch (come on, I didn't ask for translation software surely?!) and also tries to interpret the sentences people create which means it has issues when people don't finish their sentences. Wouldn't recommend at all.

13. toukokuuta 2019
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hi Renee, we're really sorry to hear you had trouble using Trint. Would you mind emailing support@trint.com with your issue? We'll be able to help you find out what might have gone wrong. Trint's Support Team will be watching out for your email. Thank you.

Saanut 1/5 tähteä

Terrible

Terrible. Upload never works. When I signed up the website did not clearly state that credit for hours would expire after two months. I’ve since tried to get the money back and they’ve refused. Given they didn’t provide a service I’m still working with my bank to get the money back. Definitely not worth your money. They are banking on people signing up and forgetting about it. Other websites will always prompt you when things you have paid for are running out or in good conscience, would refund money for services not delivered. Not this one.

26. tammikuuta 2019
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hi Cynthia, we're sorry you weren't happy with Trint. We do our best to make the details of our pricing plans - both on our public-facing website and in the app - clear: "Hours are valid for 60 days after date of original credit." In terms of the upload problems, our engineering team is very interested in knowing exactly what problems you experienced, as none of our other users have reported upload problems - we want to help get Trint working for you. Would you please email support@trint.com with the details so we can figure out what went wrong?

Saanut 5/5 tähteä

Great Customer Service

I was not happy with the accuracy of the transcription, so I sought a refund. I was met with fantastic customer service by James. He responded promptly and warmly and worked with me to get me my money back. While I wouldn’t use trint again right now, I’m optimistic about their future due to the high quality of their staff and their evident concern for the satisfaction of clients.

18. joulukuuta 2018
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hi Emma, thank you for your feedback! Satisfaction from our customers is very important to us. We're sorry your transcript wasn't accurate, but we're glad you had a positive experience with James. We hope to see you back at Trint in the future.

Saanut 5/5 tähteä

Very clever piece of tech

Very clever piece of tech. As a journalist this is a game changer for me and my day to day transcription work. Yes accuracy improves with a good quality recording but that has been the case with all automated transcription tools that I've used over the years. Its all about the editor - far more cleverly nuanced than others out there. A little ray of sunshine every day :)

26. lokakuuta 2018
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor customer service

Poor customer service. They auto charged me $120 and when I told them I was unaware of the auto renewal and did not need (nor did I use) any of the hours they responded rudely and told me they do not issue refunds to people who make that mistake.

17. syyskuuta 2018
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hi Alyssa. We have contacted our Support Team who have told us this issue has been resolved to your satisfaction. If you have any further queries or require further action, please feel free to contact them again at support@trint.com.

Saanut 2/5 tähteä

I really want this to work. It doesn't do the job well enough - yet.

I really want this to work. As a journalist who does a lot of interviews and features, reliable transcription software would transform my productivity. Have given this a couple of tries and sadly it's not great. I can see where they are going with it and really hope they can improve the accuracy of the transcription. Far too many errors (many of them completely off the wall) and far too much fixing required. It's debatable as to whether it saves any time at all versus just transcribing it myself as usual. Good luck to the team though, if they can improve the accuracy I'll be back.

20. elokuuta 2018
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Developers ignore their users, Trint is not all its cracked up to be..

I signed up and have not been able to upload, drag and or drop files to this platform.. I reached out to trint for technical support only to get an email of a youtube video that I've already referred to prior to contacting support. I've reached out again and there's still no resolution or assistance. Now I am trying to contact by phone however there's no telephone number .. this is so annoyingly a complete waste of time... something that should have been seamless turns out to be extremely cumbersome..

10. heinäkuuta 2018
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hello Aisha, we're sorry to hear you've had trouble using Trint. Our Support Team has emailed you with suggestions on how to fix this issue; they're happy to hop on a screen share to walk you through the process if you'd like. You should be up and running very soon.

Saanut 5/5 tähteä

Excellent Platform

I looked around for a range of options, prices and tools before setting about transcribing dozens of hours of interview data using Trint.
The Trint interface was easy to learn and has quickly become an essential tool in my research kit.
The scales of subscription have made it easy for me to adjust according to my work load.
The team at Trint have been available and very supportive!
I simply cannot imagine getting through the workload without Trint.
Very happy user here and I recommend this platform!

2. heinäkuuta 2018
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Hey John, it's fantastic to hear you've enjoyed your experience with Trint! Thank you for this great review. Your feedback is encouraging and helpful.

Saanut 4/5 tähteä

Exciting to find a tool that actually changes the way you're able to work

Like others this has revolutionised my workflow as a video-editor. No more endless listening through interviews with this inexpensive transcription tool. The transcription is very good - not totally accurate, but the salvation is you can play the voice back at the points where you need to check and correct it on the fly. You can then export the transcript in various formats, including SRT (although some additional options wouldn't go amiss here). The transcript is time-coded and you can even export to EDL, although I haven't quite got this working yet. (a few tutorials would come in handy!) Trint are keen to improve and take feedback and are actively developing this project, so I'm looking forward to seeing more embellishments shortly. If you need to change the spoken word into text, this tool is a must have.

21. kesäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

If only I had Trint 2 decades ago...

I have passionately loathed transcribing interviews for my entire career. I've even blown deadlines because of it (yikes). I've used manual transcription services in dire emergencies, but they are too costly for the volume I need. When I noticed that Apple started auto-transcribing my voicemails, I was curious and began to search for an auto transcription service. I found one, but it was very hit and miss. Heavy on the miss. Today I stumbled upon Trint and it's like sunshine breaking through the clouds. I was flat-out shocked by how accurate my first file was. Not perfect, no, (manual transcription services are rarely perfect either) but I probably had to fix less than 5%. That's a solid win. I'm practically bouncing off of my cubicle walls with happiness. I immediately recommended Trint to both editorial teams I work with. It's a game changer for any writer or journalist. A million thanks Trint.

20. kesäkuuta 2018
Oma-aloitteinen arvostelu
Trint-logo

Vastaus yritykseltä Trint

Michelle, thank you for this fantastic review! We are so glad you're reaping the benefits of what we call "transcription relief."

Saanut 4/5 tähteä

Just started using Trint. Happy with Support Team.

Just started using Trint. Great concept in transcription services. The "Ai" technology has worked very well with correctly spoken American english accents. I love the word processor and it's synchronization of the video to its transcribed text. I did have some issues in using my preferred browser and made the change to the Trint recommended or supported browser. The technical support was fast, courteous and most importantly, they actually fixed the bug that was causing my issue. They graciously extended me a credit to re-transcribe an interview when a bug deleted it by accident. I would like to see some additional features added to the word processor, but would also like to congratulate the Trint team on what they have achieved thus far!

14. kesäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Trint has totally revolutionized the…

Trint has totally revolutionized the way I work- I'm a freelance filmmaker and documentarian and I have saved so much time and money. What used to cost hundreds of dollars and take days to do now literally happens INSTANTLY. I can't recommend Trint enough- the voice recognition is incredible, but the best part is the editing platform which can add timecode anywhere you need it and has really handy playback features for quick and easy corrections. Trint is the best!!

10. toukokuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent app

Excellent app, and loving the new features on mobile.

Spanish translations need some extra work, but audios in English tend to work pretty well.
I also love the customer support service, they've always answered to me within 24hrs.

13. huhtikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Just started a new company called The…

Just started a new company called The Making History Channel and am new to the media world. I needed to transcribe a speech from one of the documentaries I am profiling and went to the web to find a solution ... what a horrible experience. I had almost given up when I found your ad, went to your site, signed up and had a transcript in less than ten minutes. OMG have you guys gotten it right.

29. maaliskuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Trint is my best new discovery!

Trint is one of the best things I've discovered recently! It's saving me an enormous amount of time transcribing my interviews, and at a much more reasonable cost than paying someone to do it (plus the transcriptions are usually ready within 10 minutes). I couldn't rave more about this service. Thanks so much, Trint!

26. helmikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Speeds me up

Trint has cut hours of production time off my podcast and student projects. I've tried other machine translation services, and Trint is the easiest and most accurate so far. And it's affordable! Thanks for making such a great product!

22. helmikuuta 2018
Oma-aloitteinen arvostelu

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