Treq BV Arvostelua 

I purchased the 8040 Triple Monitor Stand along with the Triple Monitor Alignment Kit. It was truly easy to assemble—the entire setup process was very well explained. I mounted three 32" monitors, and the stand is rock-solid, with no flex at all. The alignment kit is fantastic for getting the monitors perfectly lined up.
I hope to upgrade my cockpit soon and pick up the Treq Ace.
I highly recommend the team at Treq.

I own the complete Treq rig, which I bought through other retailers, and the quality of those products has always been excellent. This order was my first purchase made directly from Treq’s website, so I want to give a balanced and honest account of that experience.

Shipping was extremely fast: I ordered on October 7th and received everything on the 9th. I bought a keyboard mount, a mousepad, and a headphone holder. The mousepad and headphone holder arrived and were assembled perfectly, with the same build quality I already know from the rest of my setup.

The keyboard mount, however, had two issues. First, the plate that holds the keyboard had a slightly bent corner, which support attributed to transport, and that is understandable. I was offered a replacement, but the proposed timeline made it impractical, so I straightened the plate myself with pliers. Second, and more importantly, the mount has a noticeable amount of play and doesn’t stay perfectly level. It’s only a few millimeters, but on a product priced at 81 euros plus VAT, I expect tighter manufacturing tolerances. In my opinion the cause is excessive tolerance in one small part.

I contacted customer support and sent photos and videos showing the issue clearly. The suggested fix was a makeshift workaround, with no partial refund, replacement part, or goodwill gesture. I understand practical solutions have their place, but for a new direct customer at this price point I expected a more proactive approach. In the end I stiffened the mount myself.

What disappointed me most is that my last message went unanswered. The 14-day return window closed without any reply, even though I had documented the problem in detail.

Overall, Treq makes genuinely high-quality products, and both shipping speed and build quality on most items are excellent. But this experience shows room for improvement in quality control and, especially, in after-sales responsiveness. Three out of five stars: good products, let down by slow and unsatisfying support.

Fijn contact gehad met Treq tijdens het samenstellen van mijn rig i.c.m. de apparatuur die ik heb.

Snel verzonden en netjes verpakt, duidelijke assemblage instructies, top bedrijf.

I recently ordered a large selection of components from TREQ for building my own custom hybrid racing/flight sim rig, including the Pivot Frame, Wheel Deck, hinges, corner brackets, bow tie, mouse pad and various smaller accessories.

While the quality of the products is excellent, what really stood out to me was the exceptional customer service from Jim and Niels.

Before placing my order, I contacted TREQ by email with some questions about the Pivot Frame. I didn’t want to use it as a standard complete set, but instead planned to build my own version using aluminum profiles with different dimensions and length. Jim and Niels were incredibly helpful and responded very quickly. They even provided me with a drawing showing how my custom solution could be built. On top of that, they added some individual parts to the webshop that I needed for my setup but which weren’t available separately at the time.

I’ve honestly never experienced this level of personal support from any manufacturer before.

The shipping was also extremely fast. The packages were shipped from the Netherlands and arrived surprisingly quickly after 2 days. One small part was missing from one of the deliveries, but after contacting TREQ, I received a personal response and a shipping confirmation for the free replacement later that same day. That’s exactly how customer service should work.

The quality of the components is excellent as well. Everything feels very solid and well manufactured.

I’m especially impressed with the Pivot Frame. Instead of the originally intended 120/40 profile, I built my own version using an 80/40 aluminum profile. Despite this, the construction is incredibly solid. I even have my Thrustmaster Warthog HOTAS throttle mounted to the pivoting arm, and the whole thing remains extremely stable. The magnet also holds the door very firmly and reliably in position.

One small note regarding the magnet: I managed to break the magnet itself by tightening the mounting screw too much when securing it to the T-slot nut in the profile. So be careful here and don’t overtighten the screw. Despite the damage, the magnet still works perfectly and holds the door securely. Once installed, you wouldn’t even notice that it had been damaged unless you knew about it.

Originally, I had considered building something similar to the solution offered by Sim-Lab. However, after building and using the TREQ solution, I personally find the Pivot Frame design from TREQ much more practical and, from a structural perspective, better thought out and more robust.

Overall, I can wholeheartedly recommend TREQ. The products are excellent, shipping is extremely fast, and above all, the personal support from Jim and Niels is outstanding. If you’re planning a custom sim rig or have a slightly unusual setup in mind, I would definitely recommend contacting them directly. They genuinely take the time to find a solution.

A huge thank you to Jim and Niels for the fantastic support and for running such a great company. It’s very much appreciated!

After some emails back&forth I pulled the trigger on a monitor mount and seat. I was a bit worried about the weight and how I wanted to mount the screen but the quality of the build is superb, I could probably sit on it myself. Extremely happy with both a quality product, fast shipping, and the helpful email contact.

Dear TREQ Team,

I would like to take a moment to express my sincere appreciation for the outstanding customer support I have received from Jim.

Over the past few days, I have asked him quite a number of questions regarding the Cockpit ACE EVO before making my purchase. Every single time, he replied quickly, professionally, and with clear, accurate, and detailed information. He was always patient, courteous, and willing to go the extra mile to make sure all my questions were answered.

Thanks to his excellent support, I now feel completely confident in my purchasing decision. It is rare nowadays to receive such a high level of customer service, and I believe it deserves to be recognised.

As I understand that Jim is part of TREQ's management, I simply wanted to say that I hope the company continues to uphold this same standard of customer care. The professionalism, responsiveness, and genuine willingness to help that Jim has shown are a credit to TREQ and create a great impression of the company.

Please pass on my sincere thanks to Jim. His dedication and commitment to customer satisfaction truly make a difference.

Kind regards,

It shocked me how simple it was to assemble my CXX without prior experience. The material also are extremely sturdy and the packaging was incredible. No chance anything could ever get damaged during transport. I appreciated seeing some of the boxes labelled to guide me during assembly.

I waited a while to write this because I wanted to see how everything held up.

After two years, my rig and triple monitor stand still feel brand new. No squeaks, nothing loose—just rock solid. I have zero regrets going with TREQ. Their customer support is also great and always ready to help. Definitely worth it!

In the months leading up to my purchase, Niels and Jim were incredibly helpful on their discord and provided great feedback and information about their products. I just got my rig today, bought the Treq Ace and the production quality is perfect. Love this company

I purchased the 4040 Single Monitor Stand for my 21:9 ultrawide monitor. The aluminum profiles are sturdy, well‑made, and give the stand a solid premium feel.
When the package arrived, I noticed that the rubber feet were missing, so I wrote to customer support. They handled the issue immediately and shipped the missing parts the very next day.
Great product and excellent service.

Purchased a treq cxx. The cockpit itself is good and sturdy, very good looking but one of the profiles didn’t have holes in it. Altough I made the holes myself, this still is a lack of profesionalism.

Edit: I made a mistake in my order and ordered one where I needed two. They sent me another one for free! How many companies do that?!

I've given TREQ a 5-star review before when I purchased my rig (which is still in perfect condition btw), but now I needed extra stuff and contacted them on Discord and e-mail. They answer very fast and even research things for you to guide you. Even if this means that you end up not having to buy anything because they solved your problem. Another thing, the problem I have is not even to do with TREQ, but they do whatever they can anyway!

I purchased an ACE sim rig and am completely satisfied with the product. Unfortunately, my older Moza R21 wheelbase did not fit the “Moza” front mount, so I contacted Treq to ask whether I could return it in exchange for a standard wheel deck. Within just two hours, I received the shipping confirmation for the new wheel deck. Overall, a great experience with a helpful and very fast response.

Na heel erg lang zoeken naar de juiste rig, maar vooral ook stoel ben ik uiteindelijk bij Treq uitgekomen. Na een vriendelijke ontvangst alles uit kunnen proberen in de showroom. Ik maakte me zorgen over de juiste stoel, veel afmetingen op websites van de bekende merken wordt het zitvlak vaak royaler gemeten dan de werkelijkheid. Na plaats te nemen in de Sabelt en Sparco stoel was het zitten in de Treq STX een verademing. Ik ben vrij lang (1.90) en 95 kg. De stoel zit perfect, meer dan genoeg ruimte op het zitvlak en ook qua hoogte.

Ik ben voor de CXX rig gegaan, vooral vanwege de zeer strakke afwerking. Het oog wil immers ook wat. Om flex hoef je je bij geen enkele rig zorgen te maken.

Het mooiste van alles was dat de rig nog gezaagd moest worden, dat kwam goed uit want ik wilde graag iets meer lengte en hoogte. (10 cm). Dit was geen enkel probleem.
Tijdens het wachten mocht ik plaats nemen in een van de rigs en werd iRacing opgestart zodat ik me niet hoefde te vervelen, ik baalde er bijna van dat ze zo snel klaar waren….😉

Dus zoek je een simrig en kom je er niet uit, ik zou zeker een bezoekje brengen bij Treq, je slaagt gegarandeerd.

I ordered the Treq One with the front mount. Ordered on Sunday, handed over to FedEx the next day, Hermes delivery took place on Friday

It came in a 120x22x20 cm, 21 kg box. Nicely compact packaging, with individual parts wrapped in plastic film. Screws/T-slot nuts/nuts come in various resealable bags. The manual can be found on the shop website. None of the parts arrived damaged or anything like that, and there were no scratches. The aluminum profiles didn't have any “chips” on them either. The screws made a good impression on me. With the Playseat Trophy, for example, I had screws that wore out the first time I tightened them.

This was my very first aluminum rig setup; I previously owned the Playseat Trophy. To my surprise, I managed to assemble it on my own in 1:30 hours. Installing my seat which isnt from Treq, took longer than building the whole Rig, perhaps I should have gone with a Seat from Treq ;) I use the Treq One with a Simagic Alpha mounted on the front mount + Sim Lab XP1 pedals. Because the pedal plate is made of aluminum profiles, attaching the pedals is a breeze. With the front mount, I initially had problems getting the left and right sides to the exact same height, but this is because I assembled the rig on my own. A helping hand is definitely an advantage when mounting a wheelbase and aligning it correctly

So far I had not a single issue with the rig if something changes I will update my review.

I've already done a second purchase, I ordered the heel plate without the spacers, as I have spacers at home: same fast handover time as the first order, Ordered tuesday. FedEx received the Package on Wednesday.

I Will update my review when the heel plate arrives or when I have contact to any Customer Service, which as of now wasn't needed.

Amazing Products
Amazing Quality
Amazing Shipping
Amazing Support
Absolutely incredible and affordable SimRigs and everything else you could need in that field. The support on Discord is basically always available, quick and very kind. No issue is ignored and every problem is quickly fixed! I highly recommend TREQ.
Shipping is always very quick (quicker than estimated). Ordered twice and recommended to a friend who is also extremely happy with the TREQ One rig! Thank you Jim and Niels for this amazing company!

Great guys running a good company. Ready to answer any question and on time (Discord). Setup custom orders and let you try out in their shop when needed. All in all how a (online) shop should be!

Went to their shop, they helped me choose the seat and rig (I already eyed on the treq one). 10 minutes later, during which I could race a bit in their rig, and I was on my way to home with everything. Great and friendly.

I had one problem, my steering wheel base etc was delayed, and I bought front mount, which isnt possible with g920. Fortunately they respond really quick in discord and came with a creative solution.

Amazing company. Very happy with my Treq one basic rig, and many upgrades including advanced keyboard tray, triple monitor mounts, cup holder, towbar, side profile arm and numerous mounts such as shifter and handbrake.

Super fast delivery and very competitive pricing. Customer service is great too and you get really quick answers through their discord which has a family vibe to it.

Treq is a brand you can trust, wouldn’t hesitate buying more stuff from them.

Very quick and friendly support from Niels, he answered my questions and removed any doubts I had.

Update: fast delivery from NL to DE, ordered the Treq One + accesories on a Tuesday evening and received the parcels on a Friday morning, well packaged