Treehouse Online Arvostelua 

220
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

needed a 200g combo turnout quickly for my 28 year old mare. Gallop Trojan in the correct size was available and at a fantastic price with free delivery. Ordered 21st October in the evening. Delive... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Bought a summer sheet recently, which is exceptional quality for the price (under £20 for a 6'3" rug!). Strong cotton, good straps and buckles and a superb fit. Also bought Botanica 5 in 1 spray, whi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

After receiving amazing service from Charlie when we were at HOYS buying our daughter her body protector and new hat ready for racing college we definitely wanted to shop with you again. Online this t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Botanica Cleansing Wash and Anti-Itch Cream have dramatically improved the effects of sweet-itch in two horses on our yard. One had rubbed her mane raw in a few days. A week of treatment with Botanica... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ratsastustarvikkeet

Erilaisten ulkoisten lähteiden tuottama tieto

A personal and bespoke service specialising in equestrian safety wear, racing and cross country colours


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

220 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(220)

45 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic Customer Service! ⭐️

Fantastic customer service! We needed some skins urgently for Areas, and Treehouse was so helpful in getting them to us super quickly! Fast replies to emails, expedited delivery, and all tracking was provided instantly. Will definitely order again! 100% recommend:)

13. heinäkuuta 2023
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi many thanks for your lovely message, t x

Saanut 5/5 tähteä

Customer Service was amazing!!

Customer Service was amazing very quick and helpful responses to questions.
The product came in perfect condition.

Due to the shipping company having a delay they were more than helpful with support.

21. maaliskuuta 2023
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Thankyou Georgia, much appreciated, and spread the word to your fellow Aussies, thanks xx

Saanut 5/5 tähteä

Good quality and service

I ordered a browband which was beautifully made in the colours of my choice. Unfortunately it was too small so I had to return it for an exchange to a larger size. I have now received my larger browband which looks amazing. So pleased with the quality of the product and the service from Treehouse

3. helmikuuta 2023
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi thankyou so much for lovely message, x

Saanut 5/5 tähteä

I bought an item for my granddaughter…

I bought an item for my granddaughter which we had a problem with. I contacted the Company and the customer service I received was wonderful.
Sorted straight away and I would like to say a big thank you to Theresa!

5. tammikuuta 2023
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi Karen, thankyou so much for your lovely message, it really does mean a lot - with kind regards Theresa x

Saanut 5/5 tähteä

Fabulous customer service

I bought a coat for a Christmas present from London International Horse Show, there was a faulty zip and I thought it was going to be hard work getting replaced given there is no local shop to me. I contacted Treehouse, and the service and returns / replacement process was speedy and the Christmas gift is ready for its first outing! Thanks for your help.

18. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

They were very knowledgeable and demonstrated how to replace the gas cylinder on the air vest. When I returned home I found the saddle strap was missing, I phoned up and it was sent immediately and I received it the next day. Will definitely use them again.

19. joulukuuta 2022
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Thankyou so much , glad you received the strap in good time, have a great Christmas,

Saanut 5/5 tähteä

First Class Customer Service.

First Class Customer Service.
I ordered an item through Amazon to be supplied by Treehouse. Treehouse phoned me the next day to apologise that they did not have that size in stock and refunded my payment immediately. A couple of days later they phoned again to say they had located the item in the required size and would I like to re-order it. They also bypassed Amazon and took payment directly with the parcel despatched almost immediately and arrived the following day. I have to say I am extremely impressed with their service and attention to an new customer. I would wholeheartedly recommend them.

24. marraskuuta 2022
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi , thankyou so much for your lovely message, I was so glad we got it sorted for you, with best wishes and thanks for choosing us, Theresa x

Saanut 5/5 tähteä

Trusted to give me the best advice for…

Trusted to give me the best advice for riding hats & body protectors huge range of the most up to date safety wear and you can also find fun gifts, buying on the website or at a show I know their customer service is second to none prefer family run business to support

1. lokakuuta 2022
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi, just so pleased we can help, and thankyou to everyone who comes to see us at shows, online or here at the office, it is all very much appreciated, thankyou, best wishes Theresa x

Saanut 5/5 tähteä

Speedy service

I have just received a Gallop neck cover from Treehouse. I haven't tried it on the horse yet but I'm pleased with it so far. The goods were dispatched promptly, Treehouse provided delivery information and the goods were well packaged and arrived in good condition. I haven't ordered from them before but I'm pleased with this service

7. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A great shopping experience!

After receiving amazing service from Charlie when we were at HOYS buying our daughter her body protector and new hat ready for racing college we definitely wanted to shop with you again. Online this time as we are sadly a bit too far to visit but a helpful phone call regarding boot sizes and a swift delivery of our order proved a second great experience. Thanks for all of your help. I am sure we will be back when she needs more new kit! ❤

1. marraskuuta 2022
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi thankyou so much for you fantastic message, so glad we can help and good luck at the racing college, t x

Saanut 5/5 tähteä

Excellent customer Service, highly recommend.

I ordered a Riding hat but muddled up the finish I wanted on my order. I realised upon delivery and contacted Treehouse to ask if they could help sort out my mistake. Treehouse's phone answered on the 2nd ring and they couldn't have been more helpful, going out of they're way to sort my mistake.
A UK company, with exemplary customer service, I would highly recommend.

6. syyskuuta 2022
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi, many thanks for your great review, it means a lot to us, thanks so much x

Saanut 3/5 tähteä

slow, expensive delivery

Found some track breeches for cheaper than other places, ordered them friday evening and paid nearly £10 for them to be delivered by royal mail on monday, nothing turned up and the tracking number supplied was incorrect, £9.52 is extortionate for 2 day delivery and then for it not to arrive in time.
Normally treehouse are good and have had many good experiences in the past but really let down

20. kesäkuuta 2022
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi Holly I am so sorry about this, I am hugely apologetic but I am afraid Royal Mail do not collect from us on a Saturday after your order on Friday eve so express postage works from orders placed Thursday for the weekend or from Friday before the post is collected at 3.30 to arrive on Monday, we do state this in our t and ds. I am sincerely apologetic for this situation with the post but the tracking number will be working once scanned through yesterday and they should be with you today. As a small family company we always do our very best in every situation and I am sorry you feel so let down by our service. Please call me to see what we can do to help, Kind regards Theresa

Saanut 5/5 tähteä

Brilliant company to deal with......I…

Brilliant company to deal with......I ordered a Charles Owen halo riding hat for my daughter, but Charles Owen suffered delays in getting parts...in turn this delayed my order but Treehouse kept me fully informed and when I was unsure as to what size lining my daughter would need they sent me one size which came with the hat and the next size up FOC complete with returns paid paperwork, hat arrived very quickly when they came back in stock and well packaged, thank you for your trust and thank you for your wonderful service.....I will be highly recommending you to my equestrian friends.

14. tammikuuta 2022
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi many thanks for your lovely message, it means a huge amount, thankyou x

Saanut 5/5 tähteä

Great service from Tree House

Great service from Tree House. The only company that offered to do my racesafe custom made back protector in good time for Christmas other companies giving ridiculous time scales. Product arrived earlier than expected and packaged beautifully. Delighted! would definitely use tree house again!! Very happy customer.

11. joulukuuta 2021
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Wow, what a lovely review - thankyou x

Saanut 5/5 tähteä

Great and fast service

Delighted to receive the riding hat that we ordered at HOYS. The fitting service was excellent at the show and delivery has been far faster than expected. Thank you - I will buy from you again

14. lokakuuta 2021
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hello thankyou for your lovely message, we really appreciate your support and kind words x

Saanut 4/5 tähteä

Excellent reviews

4 stars only because I didn’t have to use it on my dog’s paw,as the grass seed came out after bathing a few times with salt water,hopefully won’t have need for it,the reason I went for this company/product was the excellent reviews i read before ordering,quick delivery,easy to order and very clear instructions on back of product.

5. elokuuta 2021
Oma-aloitteinen arvostelu
Treehouse Online-logo

Vastaus yritykseltä Treehouse Online

Hi many thanks for your lovely review, much appreciated, with many thanks x

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