Excellent service from start to finish. We were warmly welcomed at the airport and guided to our driver, which made the experience feel very premium. The driver was on time, professional, and the ride... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
The taxi pick up was excellent from start to finish. The communication throughout was brilliant and the driver kept in touch regularly on the day. All in all a great experience.
Yritys on vastannut
Angel foi um excelente motorista de transfer. Muito pontual, atencioso e profissional durante todo o trajeto. O veículo estava limpo e confortável, e ele demonstrou grande cuidado e cordialidade.... Näytä lisää
Yritys on vastannut
Driver did a no show and then tells us an hour later he was there absolutely do not use this company as it is apparently very common this happens. Then when you want your money back they tell you to g... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Book Your Airport Transfer & Car Hire Around The World TravelThru provides airport transfer and car hire services by carefully screened drivers in over 150+ countries in the world.
Yhteystiedot
Vietnam
- travelthru.com
4,4
Erinomainen
814 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing service
Amazing service. Arrived on time, lovely clean vehicle and very safe driver.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Susan Roberts,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Tres satisfaits de notre chauffeur et…
Tres satisfaits de notre chauffeur et de cette course Pattaya Bangkok.
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Eric MARTIN,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Drive was on time and gave us a first…
Drive was on time and gave us a first class service to the airport. Could not ask for more.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Mark Darby,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Nice and without difficulties
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Pavel Efremov Classical Accord,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Great driver was early and safe driving…
Great driver was early and safe driving would use again
Thanks
Emma
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Emma-louise Farquarhson,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
perfect organisation abd information of…
perfect organisation abd information of our transfer from athens airport to the city
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Daniel Brotschi,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Charlene dermott,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Arrived early
Arrived early, nice clean and tidy car, smooth drive overall.
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Mark Winser,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Everything was perfect with the…
Everything was perfect with the transfer.
Driver was excellent and very helpful. We definitely enjoyed
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Sergei,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Definitely recommend
Driver waiting .our flight was on time so convenient for all. Definitely recommend. Mercedes van immaculate. Nice safe driver. Thanks
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Maggie,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Das war wirklich einer der Best…
Das war wirklich einer der Best organisierten und bestdurchgeführte Transfers privat, die wir je hatten. Vielen Dank dafür.
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Florian Modler,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Very convenient
Super easy, communication, instructions and driver was waiting on arrival.
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Issie,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Ann-Louise Björknäs,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Friendly
Friendly, a day before driver sent me text that he will pick me up.
Again very friendly, thank you.
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Patrick Van Den Boom,
Thank you for your positive review. We’re glad to hear that the arrangement was easy, communication excellent, and that you found our service punctual, friendly, and well-priced.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Thu Ha
TravelThru
Excellent service
Excellent service. ALLANA was on time & very polite & helpful with our luggage
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Noeleen Hickey,
Thank you so much for taking the time to share your experience. We’re delighted to hear that Allana provided excellent service and was punctual, polite, and helpful with your luggage.
Feedback like yours motivates our team to keep delivering the highest level of service. We truly appreciate your trust and hope to welcome you again on your next journey.
Warm regards,
Thu Ha.
Very good experience
Very good experience . I got free travel to my hotel in kos and received a message asking if I wanted to book a return trip. Never used this company before or even heard of it. The man was lovely and he arrived early . Received a few messages before collection so I was very much at ease.
30. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Sharon Donovan,
Thank you very much for sharing your experience with us. We’re truly glad to hear that your transfer in Kos went smoothly and that you felt at ease throughout the journey.
It’s wonderful to know that our driver arrived early, was friendly, and that the communication before pick-up helped you feel comfortable—especially as it was your first time using our service.
Your feedback means a lot to us, and we’re grateful for your trust. We look forward to the opportunity to serve you again on your future trips.
Warm regards,
Thu Ha.
Excellent Service
Booked a return trip from Dubrovnik airport and both journeys were trouble free. Communication prior to transfers was excellent, drivers arrived on time and vehicles were spotless and had good air conditioning. Although significantly more expensive than a bus, the speed, comfort and ease of travel made it well worth it. Will definitely use again.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Gwen,
Thank you so much for sharing your positive experience with us. We’re delighted to hear that both of your transfers from Dubrovnik Airport were smooth and enjoyable.
It’s great to know that our communication, on-time drivers, and clean, comfortable vehicles made your journeys stress-free. Although private transfers can be more costly than public transport, we’re glad the convenience and comfort provided real value for you.
We truly appreciate your trust and your kind words. It means a lot to our team. We look forward to welcoming you again on your next trip.
Warm regards,
Thu Ha.
Travel Thru TAXI ***DO NOT USE***
Pre booked taxi 2 days in advance from apartment to FARO AIRPORT 30 minutes later no show I called them think the telephone number diverted to CALAFORNIA as my mobile bill was £20 more trying to sort it out.
Received a WhatsApp App to say driver stuck in traffic another driver be there in 10 minutes no taxi arrived. Called them again costing me more money on my mobile bill.
Ended up booking an UBER, driver was there within 2 minutes.
We nearly missed our flight. They didn't care the cowboys were not being nice and sending me what's app messages telling me the driver has been speaking to me for 10 minutes which is disgusting lies.
They would not refund but kept messaging me for a 5* review lol blaming BOOKING.COM. I raised dispute with my bank as paid for SERVICE I DID NOT RECEIVE.
DONT BOOK WITH THEM DIRECT!!!!
DONT BOOK WITH THEM VIA BOOKING.COM!!!!
TELL ALL YOUR FAMILY & FRIENDS NEVER TO USE THEM!!!!
DONT BOOK WITH THEM AT ALL.
MY ADVICE IS BLOCK THEM 🚫
30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Suzanne MK,
Thank you for taking the time to share your feedback. I am truly sorry for the experience you had with your pre-booked transfer to Faro Airport. What you described is completely unacceptable and far below the standard of service we aim to provide.
You booked in advance precisely to avoid stress on the day of travel, yet you were left without a driver, faced unexpected charges from international calls, received conflicting information via WhatsApp, and ultimately had to arrange your own transport at the last minute. I understand how frustrating and stressful this must have been, especially with the risk of missing your flight.
The misinformation you received and the lack of proper support are not aligned with our service expectations. I sincerely apologize for the inconvenience, the additional costs you incurred, and the overall negative experience.
We are addressing this matter urgently with the transport partner involved to ensure this type of situation does not happen again. Your feedback is extremely important, and we appreciate you bringing this to our attention.
Although we understand your frustration, we want you to know that your comments will be taken seriously as we work to improve accountability and communication with our providers.
If there is anything further you would like us to look into regarding this booking, please feel free to let me know. I am here to help in any way I can.
Kind regards,
Thu Ha.
Travelthru Doha Qatar worst taxi company
I am writing to formally express my dissatisfaction with the airport transfer service I booked through your platform. The transfer was arranged via Travelthru and operated by DD Transport for my recent arrival in Doha.
Despite your website clearly stating that the driver would wait up to 45 minutes, the driver left after only 30 minutes, claiming I had taken too long. This happened while I was traveling with my family and a five-year-old child, after a long international journey. We were left stranded at the airport and had to arrange another taxi to our hotel at our own expense.
This experience was incredibly stressful and disappointing. I booked this service to ensure a smooth arrival for my family—not to be left searching for transport in a foreign country. The behavior of the service provider reflects poorly not only on Travelthru and DD Transport but also on Booking.com as the platform that facilitated the booking.
20. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. Ali Shah,
Thank you for taking the time to share your experience, and I am truly sorry for the inconvenience and stress caused during your arrival in Doha.
I fully understand how unacceptable it was for you and your family — especially while traveling with a five-year-old after a long international flight — to be left without your scheduled transfer. According to the policy stated on our website, the driver should have waited up to 45 minutes. Leaving after only 30 minutes was not in compliance with our service standards, and I sincerely apologize for this failure.
What happened does not reflect the level of reliability and care we aim to provide. Being left to find alternative transportation in an unfamiliar country is the exact situation our service is meant to prevent, and I am very sorry that we did not meet that responsibility.
Please rest assured that we are addressing this matter directly with DD Transport to ensure this behavior does not happen again. Your feedback is extremely important, and we are taking it seriously to improve our service quality and provider accountability.
If there is anything more you would like us to review regarding this booking, I am here and ready to assist.
Warm regards,
Thu Ha.
I had subscribed for esim through…
I had subscribed for esim through TravelThru web site and it was just horrible. I paid for 5 days and they responded only on the 2nd day , mentioning that it is Sunday and we don't work on Sundays. I couldn't use the esim for any of the days and till date , they are not responding to my messages. Please don't buy esim from them , not at all reliable.
30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Travelthru
Dear Mr/Ms. RK Nair,
Thank you for sharing your feedback, and I am truly sorry for the disappointing experience you had with the eSIM service.
I completely understand how frustrating it must have been to purchase a 5-day plan and then be unable to use it at all, especially when timely support was needed. The delay in responding to your messages — including the explanation that our team does not operate on Sundays — fell far short of the level of service you should expect from us.
This situation is unacceptable, and I sincerely apologize for the inconvenience and stress it caused during your trip.
Please rest assured that your case has been escalated internally so we can address the communication gaps and ensure this does not happen again. Your feedback is extremely important for improving our service quality.
If there is anything further you would like us to review or assist with, please let me know — I am here to help.
Warm regards,
Thu Ha.
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