T10697 Wish i could give -10🌟. I never post reviews but if you stumble on this one, don't waste your time with TravelRefund. Disappointing, and total dissatisfaction with the service level I exp... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I had an experience with this company. Honestly, I wasn’t very happy with the service, but a girl named Clara assisted me very well over the phone. She made sure to follow up and call me as I requeste... Näytä lisää
Yritys on vastannut
Applied for refund, for klm air ticket, but didn’t fill in details fully. In between all this I received an email from klm saying I,m not due for a refund due to exceptional circumstances. Had to send... Näytä lisää
Yritys on vastannut
Got a cancellation 2 days before a flight home from Nice by KLM and offered a later return by some 2 days with a 12 hour stop at Schipol, a totally unacceptable solution. We had to book to come h... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation. Many passengers lose money because airlines either reject claims or fail to inform you about your rights. Your right to compensation is guaranteed by EU Regulation 261/2004, and at Travelrefund we are on your side – we handle the entire process and we are specialists in securing the compensation you are entitled to. You save yourself the hassle and we follow your case all the way to the door. Check your case for free at www.travelrefund.com – it only takes a few minutes!
No Cure No Pay!
A fair solution when we provide your compensation.
At Travelrefund, we make it easy for you to get the compensation you are entitled to. We take care of the entire process, from initial contact to payout. No upfront payment, no hidden fees – just a fair solution where we only get something out of it if you do.
Start your case risk-free with Travelrefund!
Yhteystiedot
Ørestads Blvd. 73, 2300, Copenhagen, Tanska
- +45 82 82 85 85
- info@travelrefund.com
- travelrefund.com
3,1
Keskitasoinen
256 arvostelua
On vastannut 95 %: iin saamistaan huonoista arvosteluista
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Excellent service got my refund of…
Excellent service got my refund of statutory €250 per ticket. Anytime I contacted them they replied in a timely manner
30. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Karen
Thank you for your kind words! We're delighted to hear that you received your €250 refund per ticket and that our team was responsive whenever you reached out. Providing excellent service is our top priority, and it’s wonderful to know we met your expectations.
Best Regards
Alma - TravelRefund
Amazing service
4. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Dear Mrs. Claire
Thank you for your kind words! We’re delighted to hear that you found our assistance great. Your satisfaction is important to us, and we're here to help whenever you need.
If you have any further questions or need assistance in the future, please feel free to reach out.
Best Regards
Alma - TravelRefund
Slow (if any) progress
Almost after 1,5 year after the incident I have no proof that my case is moving forward, other than some emails stating that it is going to court. No court date, no news without me asking and change of status of my case in their web page, showing that they are still waiting for info. Really bad experience, making my doubt about whether or not my case is being treated the way it should.
Case number: T24716
2. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Dear Eleni
We are very sorry to hear that you are not satisfied with our service. Can you send me your casenumber, then we will look at the matter right away.
Best Regards
Alma - TravelRefund
Travel Refund quickly assisted me in…
Travel Refund quickly assisted me in getting money that I was entitled to from the airlines for being delayed for over 4 hours on a recent flight.
When I previously tried to get reimbursements for lost luggage or canceled flights, I would have to engage in months long email exchanges. Needless to say, the airlines make the process frustrating and lengthy.
Travel Refund did all of the work needed for me to receive my money and I didn't need to experience any of the hassle or frustration.
16. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Dear Denise
Thank you for sharing your experience! We’re thrilled to hear that we could help you secure the compensation you were entitled to without the usual hassle. Dealing with airlines can indeed be frustrating, so we’re glad we could take that burden off your shoulders and deliver results quickly.
Your satisfaction motivates us to continue making the process as seamless as possible for our clients. Thank you for trusting Travel Refund!
Best Regards
Alma - TravelRefund
Amazing Service
Amazing Service
Every question I had was fast answered and
helped immediately!
Hope I will not hace to experience a delay again, but if so, will decently use TravelRefund again!!!
12. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Yvonne
Thank you for your feedback! We're glad to hear that you found our service helpful. If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help!
Best regards
Alma
quick reply
They were good and quick in responding. but I received less what I am entitled to, the airlines company is perhaps the reason.
25. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Majd
Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that your problem was resolved professionally and efficiently. Providing reassurance to the passengers is important to us, and we're delighted that we could meet your expectations.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your trust in us!
Best Regards
Alma
Very good service.
În first instance I was thinking i wasted my time trying to recover my money back ,but this company make all the effort and them fight with airline company and recovered my money.
I'm very grateful, thank you so much for all support received from you.
20. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Loredana
Thank you so much for your kind words! We understand how frustrating it can be at first, but we’re thrilled that we could help you recover your money. Our team is dedicated to fighting for our clients, and we’re so glad that our efforts paid off for you.
We appreciate your trust and are grateful for the opportunity to assist you. Thank you again for your feedback!
Best Regards
Alma - TravelRefund
travel refund will be your best assistance
travel refund secure my money back and it was honestly great experience i appreciate the efforts of the refund team
24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Fares
Thank you for your positive feedback! We're glad to hear that you had a great experience with us and that we could secure your refund. Our team always strives to put in the necessary effort to achieve the best results for our clients. We truly appreciate your trust in us!
Best Regards
Alma - TravelRefund
The airline refused compensation…
The airline refused compensation several times, we almost gave up on compensation.
TravelRefund followed through with our claim. We are happy and very satisfied with the service.
I would like to thank you for your work.
I can only recommend it to anyone who finds themselves in a similar situation.
24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Gabor
Thank you for your kind words! We're so glad that we could help secure your compensation after the airline initially refused. It’s always worth following through, and we’re happy that our persistence paid off in the end. Your recommendation means a lot to us, and we appreciate your trust in our service.
Best Regards
Alma - TravelRefund
It was so simple and easy
It was so simple and easy. I was not hoping for any refund but suddenly i got 435 euros.
23. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Muhammad
Thank you for sharing your experience with TravelRefund. We're thrilled to hear that we could assist you in securing compensation for you.
We're glad you found our service easy to use and that we exceeded your expectations with the claim amount. Your satisfaction and positive feedback mean a lot to us.
If you need any assistance in the future or have more claims, we would be happy to help you again. Thank you for choosing TravelRefund and for your kind words!
Best Regards
Alma - TravelRefund
Fast service
It was a service that I didn’t use in the past, I heard lots of misinformation and was keen to use it. I heard from a friend of mine of his experience with travel refund so I decide to try, I can only recommend, very informative of all the steps, it is a relief to know that you can have someone that taking care of your case.
In the end, refund and compensation!
Thank you
13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Adolfo
Thank you for your heartfelt review! We're thrilled to hear that TravelRefund was able to assist you in recovering your debt from the airline. Dedication and tenacity are core values for us, and we're delighted that our efforts paid off for you.
If you ever need assistance again or have further questions, please feel free to reach out to us.
Med venlig hilsen
Alma - TravelRefund
Great service, support and communication
Customer service is amazing, always with good attitude, patience and giving the help and information in need. Always letting you know how far your procedure is, and never doubting that you will get what should be payed off to you.
19. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Ana
Thank you for your kind words! We’re delighted to hear that you found our assistance and updates are great. Your satisfaction is important to us, and we're here to help whenever you need.
If you have any further questions or need assistance in the future, please feel free to reach out.
Best Regards
Alma - Travelrefund
They helped me get a refund because my flight was supposed to be cancelled, then it didnt and a staff memeber never informed about it
They helped me get a refund as the my plane company refused to do it. They completely understood my case and fought for it until they won it. They event went to court and won the case. So, congratulations team! they are great, easy communication and quick response. Definitely recommend them for the future.
23. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Maria
Thank you for the great review!
Thank you so much for your kind words! We're thrilled to hear that our consistency is to your satisfaction. At Travel Refund, we strive to provide continuous support and guidance throughout the compensation process for delayed flights.
Your satisfaction is our priority, and we're glad we could assist you every step of the way. If you ever need assistance again or have further questions, please feel free to reach out.
Best Regards
Alma - TravelRefund
Got refund within few months
23. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Subash
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Travelrefund. Your recommendation means a lot to us.
If you ever need assistance again in the future, please don't hesitate to contact us.
Best Regards
Alma - TravelRefund
Compensation for canceling flight
Last summer I had unpleasant experience with WizzAir which had canceled my flight right during check-in in airport. The situation was not so unusual for them unfortunately. Though obviously they should have payed me compensation back our long emailing led to nowhere. Lucky me I found this Travel Refund company! Sure it took some time to get money from such corporation as WizzAir, but the main thing that I not only received back my expenses but some compensation as well.
Now I always recommend this company for those who might get in such troubles. Thank you so much and all the best :)
28. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Oksana
thank you for review and your recommendation.
We are very pleased that you have been satisfied with our service and we are sorry for the situation you experienced, but we are happy we helped you retrieve your compensation and your additional expenses.
Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please feel free to reach out.
Best Regards
Alma - TravelRefund
Very good communication
The constant and coherent communication flow makes them the most reliable operators. Highly recommended
17. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Andrea
Thank you for your wonderful feedback, this means a lot to us! We're thrilled to hear that you had a great experience with our flow. Your recommendation means a lot to us.
If you ever need assistance again in the future, please don't hesitate to contact us.
Best Regards
Alma - TravelRefund
All professional and very helpful ❤️
18. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Lorelai
Thank you for sharing your wonderful experience. Your recommendation means a lot to us, and we're glad we could handle everything smoothly for you. If you need any further assistance or have more questions in the future, please don't hesitate to reach out.
Best Regards
Alma - TravelRefund
Great experience with TravelRefund
It's a great experience by which I have got the compensation of my flight delay with the complete support of TravelRefund. Their customer service was commited and prompt. I wish its success in providing such beautiful service to the hampered people.
Best regards,
Rasel
17. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Rasel
Thank you so much for your kind words! We're thrilled to hear that you found our prompt responses and consistency to be top-notch. At Travel Refund, we strive to provide continuous support and guidance throughout the compensation process for delayed flights.
Your satisfaction is our priority, and we're glad we could assist you every step of the way. If you ever need assistance again or have further questions, please feel free to reach out.
Best Regards
Alma - TravelRefund
They won against Lufthansa in court
They won against Lufthansa in court - against all odds - and the refund is now in my account!
18. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Hi Maria
Thank you for your heartfelt review! We're thrilled to hear that TravelRefund was able to assist you in recovering your compensation from Lufthansa. Dedication and tenacity are core values for us, and we're delighted that our efforts paid off for you.
If you ever need assistance again or have further questions, please feel free to reach out to us.
Best Regards
Alma - TravelRefund
They helped me get compensation for…
They helped me get compensation for delayed flights without me doing anything. They are very good at what they do.
6. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TravelRefund
Dear Erlinda
Thank you for your kind words! We’re delighted to hear that you found our assistance good.
Your satisfaction is our priority, and we're glad we could assist you every step of the way. If you ever need assistance again or have further questions, please feel free to reach out.
Best Regards
Alma - TravelRefund
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