Travelopick Arvostelua 6 266

Great fast and effective

Ruskin walker was very helpful

It was easy to communicate with Robbie Smith

Robbie Smith is good

Wade was very helpful. You guys have given great service the many times I’ve needed it. Thank you!

He was so helpful. Respectful and answered all my questions.

Robbie Smith was helpful and provided me with the information booking confirmation # and ticket number, as well as my seat assessment.

Customer Service was very patient with me, even though I told them I thought it was a scammer calling, to make me pay more money for a ticket that I already paid for.😂. I was very disappointed that my original flight cost was not honored, but Jim found me one that I was happy with. He was extremely patient even when I wasn’t.

Robbie Smith was very cordial and helpful. He was excellent at his job.

Mia was able to help me verifying my travel arrangements and sending me my e ticket confirmation after checking the status of it. I ordered the tickets almost a month ago and the disclaimer said I should receive verification in 4-24 hours after. I was worried as to why I hadn’t gotten them yet.

Trenton, the representative was very patient with me while we made needed changes.

Thank you Robbie smith

WADD WAS VERY PROFESSIONAL AND HELPFUL ON GETTING MY REFUND!!!

Cero was friendly, knowledgeable, efficient representative.

Customer service Cicero was amazing helpful thank you for all your help

Wade was very kind and helped with a return.

Son unos estafadores, mentirosos y ladrones, estoy en litigio por incumplimiento de lo pactado, se te burlan en la cara

I got my refund that has been in process for the last nine months. I had mostly given up on receiving it, but received a text message yesterday advising that the refund had been granted and was being processed. I am expecting to receive it in the next 5-7 days.

Tried to go to American Airlines website but somehow ended up on Travelopick. My fault for not paying attention. Booked my flight for next month. I even got an email confirmation. A couple hours later, I start getting phone calls and voicemails saying there is an issue with my booking and I should call them back immediately. I knew something was strange and decided I should just cancel the booking and get a refund. I called them back and gave them the confirmation number just to be put on hold for over 15 minutes. When I finally got to speak with someone, they kept suggesting that I move my flights around for different dates. I told them to just cancel my reservations and refund me my money. They put me on hold again. After some time, a different representative got on the phone with an attitude and completely ignored me several times when I told him to cancel the reservation and give me a refund. He was dead set on telling me that I would get my confirmation in 1 hour and that I should just wait for that. I told them just forget it and that I would call my credit card company and cancel the whole thing. He really did not like that at all and tried to get rude with me. I hung up the phone and they continued to call me multiple times until I answered, and aggressively told them not to call me again. I spoke with Capitol One and they said that a charge had come through for 0 dollars and they denied it before I ever called them. The name wasn't even Travelopick, it was Cheapflights or something. They said they have had a lot of calls and issues with this company. Thankfully I did not have to cancel my card and get a new one. I am not sure how this company is able to show up at the top of a google search, or how they're able to still operate. I would definitely book directly through the airline, or a company that has a good reputation. Save yourself and do not use Travelopick.

Yes, Robbie Smith did a excellent job, getting my wife and myself flights, seats and all arrangements. Very efficient working with us.