Bought doors through trading doors customer service was fine until I paid them and now I can’t get hold of them even though my bespoke order has arrived faulty ! The supplier has contacted them with... Näytä lisää
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Door is great.Delivered on day requested.Trading doors very helpful.. My only issue is delivery company didn't keep me updated with delivery with a text or an email until late morning of date of deliv... Näytä lisää
Highly recommended, good quality doors were well packed therefore no damage to doors when unwrapped. You would be hard pushed to find a more helpful delivery driver than the guy who delivered our doo... Näytä lisää
Excellent service. Called to enquire about an internal door, Dave checked his stock and told me what was available, it was near the end of the day and I asked plenty of questions checking design, size... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
WE PRIDE OURSELVES IN OFFERING QUALITY DOORS THROUGH EXCELLENT SERVICE AND ALL AT AFFORDABLE PRICES, DELIVERED DIRECT TO YOUR DOOR, NATIONWIDE. We offer our bespoke service to both architects, builders and developers as well as individuals, ensuring that all of a projects door needs can be met. From being involved in the trade for many years we understand that it is important that a simple door change in your home is as important to you as is the designed look, the security or durability and the overall budget. Therefore at Trading Doors we not only offer you a door range that will enhance your development or home but will also help to keep costs down with our excellent and very competitive prices. Price Matching - if you see it cheaper elsewhere - e-mail us the proof and we will try our best to match it! Our sales staff are experts in doors and we specialise in supplying bespoke doors to complement the standard door products on our website. Almost anything can be made within reason, just ask us for a quote and we will be happy to provide you with one. We make bespoke doors in timber, or man made materials or a combination of both that offers both high durability and even higher security for those projects that require it. Our doors are carefully crafted by experts within the trade. All of our bespoke doors are British made in the UK. We can offer hand made wooden external doors and frames in any design that meet local area Trust guidelines or even match your neighbours door design! We also offer steel cored, wood clad and very high security doors and can even offer doors that are acoustically rated or bullet and bomb proof if you so required. We are happy to invite clients to the factory for our bespoke FORT steel door range so that you can see doors in production and discuss your requirements with the experts themselves. Just ask us to give you a competitive quote and if the price and the product interests you, we will kindly arrange a visit with one of the Sales team. We also supply 30 or 60 minute internal fire doors, oversize doors and other specialist doors for both internal and external uses. The type of door you need or the design can all be designed by you from your desktop at your office, or from the comfort of your sofa at home. In all cases we suggest sending us an email and attach any architects drawings, pictures, or even your own hand drawn diagrams that you have scanned and we will do our best to come back to you with a very competitive quote for your project. We offer a fitting service within the London area and some postcodes outside London. Please ask us for a quote and check out our fitting areas for either internal or external doors on our Fitting Service page. If you require any advice or are unsure if your project can be made to your specific requirements please send us an email or give us a call. If we require any further information we will either call or email you to discuss your possible options.
Yhteystiedot
Kemp House, 152 - 160 City Road, EC1V 2NX, London, Yhdistynyt kuningaskunta
- 02037437324
- sales@tradingdoors.co.uk
- tradingdoors.co.uk
4,5
Erinomainen
431 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely quality door
Lovely quality door, arrived as described on tracked delivery for best price I found. Note it was heavier than I had anticipated.
4. huhtikuuta 2023
Very helpful staff and timely and…
Very helpful staff and timely and efficient service and delivery
17. huhtikuuta 2023
Good experience
Came quickly after ordering with all packaging intact. The person who delivered it was polite and well within the time limit.
9. huhtikuuta 2023
Vastaus yritykseltä Trading Doors Ltd
Hi,
Thank you for taking the time to write a review, this is much appreciated.
We are glad to hear the service you received was satisfactory.
Regards,
Trading Doors Team
Delivery on time and very happy
29. maaliskuuta 2023
The only reason I am giving 4* is…
The only reason I am giving 4* is because the door I ordered wasn't glass panel attached to the door and I wasn't aware of until I saw it on the arrival
23. maaliskuuta 2023
Vastaus yritykseltä Trading Doors Ltd
Hi Sir,
Thank you for taking the time to write a review. Having checked the product ordered it does mention it is an unglazed door. We have taken your feedback on board and appreciate your feedback.
Regards,
Trading doors team
Great quality doors.
I have brought doors from here before and just as Last time they fantastic, the whole experience from ordering to delivery. Always ask for David in sales.
22. helmikuuta 2023
Vastaus yritykseltä Trading Doors Ltd
Hello Sachin,
Thank you for taking the time to write a review we really appreciate it.
Thank you for your business.
Regards,
Trading Doors Sales Team
Ordered a door online and want to…
Ordered a door online and want to change delivery time next day and they made it all smoothly and delivered as requested.
Very good quality and best price around.
9. helmikuuta 2023
Vastaus yritykseltä Trading Doors Ltd
Hello Prvn,
Thank you for taking the time to write a review we really appreciate it.
Thank you for your business.
Regards,
Trading Doors Sales Team
Great looking door
I've only just managed to look at the door as it's been in a house full of renovations. It's really lovely and will look great on my bathroom.
The person who delivered it was great too and very helpful getting it into the house
14. helmikuuta 2023
Good friendly service
Good friendly service, delivered on time, no problem at all.
17. helmikuuta 2023
Highly recommend!
The process for ordering was fantastic and David was an amazing help! An asset to the Trading Doors team. We were able to select the best dates for delivery and it came when it said it would.
The doors themselves are fantastic, really good quality and look amazing in my house - just need to do the second coat of paint but even without it they look honestly great! We also bought a handle package which was amazing! Streamlined the process instead of having to buy hinges, latches, locks etc. all separately!
Overall I was really impressed with my order and I would highly recommend trading doors to friends and family!
23. tammikuuta 2023
Terrible experience with a bespoke door
I would like to tell you about my adventure with Trading Doors company.
I placed an order for a bespoke door on November 7, 2022 with delivery in 10-12 weeks with measurements 1890mmx800x35 for a cost of 274.50£ compared to the 58£ for a non bespoke door.
The door arrived after 16 weeks thanks to constant reminders and the request to cancel the order due to the accumulated delays.
The door arrived with a crack in one corner and a number of scratches and dents.
I wrote an email and Trading Doors offered me a 30% refund for the damage: I accepted the refund because I didn't intend to wait another 16 weeks for a door.
While repairing the door, the carpenter points out to me that the core of the door is wood (perhaps pine) while the external part is pressed cardboard or MDF 5mm: imagine what happens if a little water gets on the door, the cardboard swells and the door is throw away.
Also, the division between the upper and lower panels is wrong. The lock must be positioned 78cm from the ground to prevent the door from being out of sync: generally, it is positioned between 87-90cm.
Imagine if I ordered a 1700mm high door I would have had to install the lock almost on the ground and open with my feet.
I sent all these demonstrations to Trading Doors, but they are convinced that the door is well made and they won't listen to any reason.
In addition, they told me (reported from their mail “The lock block side of the door will be indicated by a lock stamp on top of the door, the lock block is 880mm from the top of the door to the top of the lock block then the lock block is 360mm going down the door”. This means that there is one side dedicated to the lock and I must install it only in these position.
In any case the customer service is poor, after 2 or 3 mails they never answer me.
If I had known the result I would have turned to real professionals: Trading Doors provides very poor-quality items.
Now I have to put the door in the rubbish and buy a new one from a real door professional.
I would like to attach some images for your reference, but it is no allowed. However I can sent the phots if you need them.
9. helmikuuta 2023
Oma-aloitteinen arvostelu
Excellent product swiftly delivered .
25. tammikuuta 2023
Great swift service
Great swift service, they were able to fit the install on very short notice..
2. helmikuuta 2023
Sorted quickly
I wanted the widest size solid oak doors and aparently they were out of stock. But it's been arranged from other shop with quick delivery. Overall very happy customer.
29. joulukuuta 2022
Door turned up on time courier very…
Door turned up on time courier very phoned for directions very polite
18. tammikuuta 2023
Quality items, Reliable delivery time over the…
Reliable delivery time over the Christmas holiday.
The door linings themselves were very accurately made and were easy to fit because of this.
2. tammikuuta 2023
First class service
First class service, delivery driver called to confirm delivery time and was on time.
6. tammikuuta 2023
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