Trackerly Arvostelua 

199
•
TrustScore 1/5 tähteä

1,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned abou... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Complete scammers I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, ev... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... Näytä lisää

Yritys on vastannut


Yhteystiedot

1,1

Huono

TrustScore 1/5 tähteä

199 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 93 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,1

Kaikki arvostelut

(199)

15 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Thieving shitehawks will scam you do…

Thieving shitehawks will scam you do not use or trust should be banned from trading work hand in hand with BLUE DWEN DEN .COM also scammers

16. elokuuta 2023
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello GREG NEWMAN,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

Absolutely awful

Absolutely awful. A scam!!!! They asked me for £1 and after, without even telling me they took £24.90!!! out of my account

Do NOT use!!!!

24. heinäkuuta 2023
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Ms Ana Maria Gonzalez Moraga,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

CHEATED BY TRACKERLY…

Like many other people I have been tricked by this company into paying a monthly subscription twice. I have tried to cancel it and eventually got through today, but no offer of refund and I will be watching to see if they process another payment next month. My credit card provider has put them on a black list with MasterCard but this did not work. It is also not possible to print out any confirmation from their website. AVOID THEM AT ALL COSTS THEY ARE CHEATS AND CHARLATANS.

30. kesäkuuta 2023
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Terence,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

SCAMMERS!

SCAMMERS!! THEY OFFER A £1 PACKAGE tracking service then try and slip a £25 a month subscription. If it wasn't for my bank app they would have got away with it too!! Do not Use!!

16. kesäkuuta 2023
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello William Twaddle,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

I am currently trying to correspond…

I am currently trying to correspond with this dreadful company! They appear to be affiliated to Royal Mail? I sent a box of presents to my nephew for his birthday which he has never received? When tracked, it says it was left in a safe place??? But they have not provided any POD and he has not got it? To add salt to the wound, when I tried to track it, they stated I had signed up to a subscription (why would I do that) and they have debuted £24.90 from my card and are refusing to pay this back! I will not let this continue without a fight! And if I understand correctly they will not be providing anything further!

What does it take to stop this sort of thing happening and where if we make a genuine mistake, any kind of customer services?? Cooling off period?

Trackerly you should be ashamed of yourselves, you don’t even provide the service you claim to offer but you take unsolicited payments (I am a pensioner)!!!

22.05 … after a battle I managed to get my subscription that I did not ask for, refunded! But because Trackerly say I no longer have a subscription they can give me no further detail re my missing package!

My nephew therefore has no birthday presents! I will no longer use The Post Office to send parcels whilst they are involved in Companies such as these! I really at a loss as what to do to track down my parcel? Maybe Trackerly should focus on what their company is meant to do and not fighting with customers to get unsolicited money????

14. toukokuuta 2023
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Maggie Johnson,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

These people are eastern uropean

These people are eastern uropean . Scamming people out here ! They have couriers working with evri and parcel force . Also Royal Mail it’s a total set up . Do not reply to any off their messages. I’ve now contacted the fraud squad about them .🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

11. huhtikuuta 2023
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Claudette Mcnab,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

Rip off scam

I am sure this is a scam or at least a covert way of tricking people out of money.48hrs and you get whacked with a £24 bill for nothing at all you don't even get a chance to cancel as they don't respond until the 48hrs are up the they say its an agreement .Ripoff scam Should be renamed Trickery

28. syyskuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello John O'Hanlon,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

This is a scam that cannot provide anything

This is a scam that cannot provide more information about you package.
They take an initial charge on the first day and then 24hrs later charge you £24 as rolling monthly subscription.
I asked for my money back and they refused, I repeatedly pestered them and they eventually gave it back.

10. marraskuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Joe Harrison,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,
The Trackerly team

Saanut 1/5 tähteä

They now are trying for the SECOND time…

They now are trying for the SECOND time to get my already validated review removed. This company is so unethical and is a fraud.

8. helmikuuta 2023
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,
The Trackerly team

Saanut 4/5 tähteä

Track parcels world wide.

Be careful when divulging card details as while using this app I accidentally signed up to a £24.90 a month charge when I was only trying to track 1 parcel.
After a bit of a slow response the company were good enought to refund £99.60 in accidental activation

4. lokakuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Mr Scarr,

Thank you for your feedback. We are delighted that our services met your expectations!

Have a nice day,

The trackerly team.

Saanut 1/5 tähteä

This is a scam

This is a scam, was having difficulties tracking parcel from US, used trackerly and paid £1. After 3 days they took 24.90 as per their supposed T's and C's, which were not clearly stated. AVOID AT ALL COSTS.

4. tammikuuta 2023
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,
The Trackerly team

Saanut 1/5 tähteä

DO NOT USE THIS COMPANY

I just want to reinforce the message - these people behave like crooks. I wanted to track a Parcelforce pacel and Googled 'track parcelforce' The PX trackerly website apeared and I confess I wasn't careful enough. They asked for a £1 fee and because the parcel was important, I paid it - no information was forthcoming and I found my way to the correct Parcelforce website. Then a withdrawl of £24.90 was made by Trackerly - Happily for me, Barclays Fraud Team picked up this transaction and cancelled both payments. If you look at the PX Trackerly website, their phone numbers are invalid and (my) software warned me not to click on their links...
I have just received a 'reply' from Trackerly claiming to have tried to reach me. I have had no call, email or other message from them, and this just reinforces my conviction that people should not deal with them. Take a look at many other unhappy clients' comments!

30. lokakuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Mr Whitehead,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Saanut 4/5 tähteä

SPEAK AS YOU FIND

Got in touch by email after finding that I had been charged £24.90 like all people on reviews forum.

Convinced had been scared as nowhere on their website did it say was signing up to subscription.

Has to be said they refunded my money and cancelled the subscription immediately I sent customer services an email after checking my bank account.

So can only speak as you find.

Tom

19. syyskuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Mr Alder,

Thank you for your feedback. We are delighted that our services met your expectations!

Have a nice day,

The trackerly team.

Saanut 1/5 tähteä

This company is fake and run by…

This company is fake and run by low-life scum

15. syyskuuta 2022
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Mr Marshall-rees,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Saanut 3/5 tähteä

Former issue has been sorted

I previously had issues with this company but they dealt with them so all gas been sorted

28. elokuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Mrs Mccready,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Saanut 1/5 tähteä

Why is this still on Google?

Why is this still on Google?
I tried to track a parcelforce parcel, put the tracking in and my email then it took me to a page wanting payment. I clicked out straight away suspecting it was a scam. So I went in again, made up a tracking number and email and guess what? They had tracked the parcel - which of course doesn't exist. I was concerned that they might try to redirect my parcel and they had my tracking number and email, so I contacted Parcelforce. Google needs to take this site down.
Edit - I have reported the ad to Google, don't know if they will do anything. If you can, report it to Google, if enough people do, they may take it down. Probably would resurface as another set of theives under a different name.

25. heinäkuuta 2022
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,

The Trackerly team

Saanut 1/5 tähteä

!!!!!!!!!!!!!AVOID!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!AVOID!!!!!!!!!!!!!!!!!
This companies boss should be located up in prison for this scam scheme. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 charging money every Month for NOTHING. Absolutely nothing. Spoke 3 times wit them for subscription cancellation, they agreed but for last 2 months they still charging money for NOTHING.

17. helmikuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Saanut 1/5 tähteä

Tracking some expensive boots I wanted…

Tracking some expensive boots I wanted to know where they where Sent by (parcelforce) next thing I know £1 turned into £24.90 utter scam how it’s still running is outrageous and I thought it was all legitimate 🤦

17. tammikuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello Mr Shaw,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Saanut 1/5 tähteä

AVOID!

When tracking a parcel via the Parcel Force website I somehow clicked on a link for trackerly.net
They claim to help you track your parcel for £1 and then 2 days later take £24.90 from your account for a subscription which they claim is clearly stated. In my opinion it is not.
Not only that they didn’t even bother to track the parcel or send me details of its whereabouts until I chased them 9 days later.
Do not use.

17. tammikuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Saanut 1/5 tähteä

Theiving scumbags

These people are thieving scumbags. BEWARE. I paid £1 initially to track a parcel and entirely misled on signing up. They started taking £24.90 on my debit card being the 1st supposedly monthly subscription which commenced 3 days after initial enquiry. Not highlighted as a condition when I made my enquiry. Iniquitous. This carried on for 7 months until I clocked it on the statements. Shame on Parcelforce for using these scumbags on your site.

17. tammikuuta 2022
Oma-aloitteinen arvostelu
Trackerly-logo

Vastaus yritykseltä Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,
The Trackerly team

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