Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned abou... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Complete scammers I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, ev... Näytä lisää
Yritys on vastannut
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... Näytä lisää
Yritys on vastannut
Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... Näytä lisää
Yritys on vastannut
1,1
Huono
199 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 93 %: iin saamistaan huonoista arvosteluista
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It is awful that I must pay for…
It is awful that I must pay for tracking my parcel.
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Like most of your respondents I found…
Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned about this site. I immediately cancelled my 'account' & requested a return of my payment.
13. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
Thank you for taking the time to share your experience.
We are sorry to hear about the concerns raised in your review and understand the frustration this situation has caused.
We invite you to contact our customer support team so that we can review your case and provide the assistance best suited to your situation.
📧 support@trackerly.net
📞 +44 2 039 910 387 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Kind regards,
The Trackerly Team
Complete scammers
Complete scammers
I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, even though I've tried to contact them,
I've read their reviews and they need to be reported as fraudsters, I've contacted my bank and hopefully any further payment has been stopped
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
Thank you for taking the time to share your experience.
We are sorry to hear about the concerns raised in your review and understand the frustration this situation has caused.
We invite you to contact our customer support team so that we can review your case and provide the assistance best suited to your situation.
📧 support@trackerly.net
📞 +44 2 039 910 387 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Kind regards,
The Trackerly Team
I was scammed the same as everyone else…
I was scammed the same as everyone else by this awful company! I clicked on the Parcelforce website to track a parcel and this changed to Fedex and from them to Trackerly, but I though it must be legitimate and they asked for £1 to track my parcel. So, I paid from my credit card and they couldn't track anything! So, I phoned up their phone number who said I would have to wait a few days and then check again. I have since seen your reviews here and cancelled by email and phone with the company. (But I still expect them to try and take £25 from me in a month's time!) I have cancelled the £1 payment and blocked the company with my bank and reported them to the fraud department. Please dont make this mistake. They don't deserve the star I have given them above!!
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello David Grundy,
Thank you for taking the time to share your experience.
We are sorry to hear about the concerns raised in your review and understand the frustration this situation has caused.
We invite you to contact our customer support team so that we can review your case and provide the assistance best suited to your situation.
📧 support@trackerly.net
📞 +44 2 039 910 387 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Kind regards,
The Trackerly Team
took 20 dollars out of my account when…
took 20 dolalrs out if my account when i dont even have auto recharge on
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello GoGo Lavish,
Thank you for sharing your feedback.
We are sorry to hear about your experience and understand your concern regarding this situation.
Please contact our customer support team so that we can review your case and help find the most appropriate solution.
📧 support@trackerly.net
📞 +44 2 039 910 387 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Kind regards,
The Trackerly Team
I have just checked my bank statement.
I have just checked my bank statement.. This service has just taken a subscription out of my account for 24.90. Without my permission. My Bank have now cancelled my card... Leaving me in alot of inconvenience for the next 10 days.. I'm very angry with what has happened. I'm left with alot of stress and inconvenience...
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello Pamela Adamson,
We are sorry to read about your experience and understand how stressful and inconvenient this situation must be for you.
Our service operates with a trial period followed by a subscription, which is presented during the checkout process and outlined in the terms and conditions before payment. If the subscription is not cancelled within the trial period, it is automatically activated, which may explain the charge you mention.
That said, we would like to review your case in detail and ensure everything has been handled correctly.
Could you please provide the following information so we can investigate your situation:
The email address used during your registration
The approximate date of your purchase
Any transaction reference if available
Once received, our team will carefully check your file and get back to you as quickly as possible with a clear resolution.
We remain at your disposal.
Kind regards,
L’équipe trackerly.net
📞 +44 203 991 0387 (Monday–Saturday, 8 a.m.–8 p.m.)
📧 support@trackerly.net
Absolute terrible company
Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different company and have emailed them. If I do not hear back in a week I’m contacting my bank about this issue. Do not use this company ever.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello Katie,
We are sorry to read about your experience and understand your frustration.
Our service operates with an initial trial offer followed by a subscription, with the pricing, renewal terms, and cancellation conditions clearly presented during the checkout process before payment is confirmed. We regret that this was not clear in your case.
We can also see that you mention having cancelled the trial. In order to verify your account, review the charge, and ensure everything is correctly processed, we recommend contacting our support team so we can investigate your situation in detail and provide clarification.
To locate your file, please provide: your full name, the email address used for the registration, the approximate date of the transaction, and the last 4 digits of the payment card used.
Bien cordialement,
L’équipe trackerly.net
📞 +44 203 991 0387 (Monday–Saturday, 8 a.m.–8 p.m.)
📧 support@trackerly.net
Vastaus yritykseltä Trackerly
Hello Martin,
We are very sorry to hear about your experience and completely understand your frustration. Please know it is never our intention for any user to feel misled or stressed regarding our service.
Our platform offers a trial period that allows users to test all features freely before any subscription begins, and the subscription only activates after this trial if it is not cancelled. We regret that this may not have been sufficiently clear in your case.
We would like the opportunity to review your situation personally and resolve any issues. Please contact our customer support team directly so we can assist you promptly:
📞 +44 203 991 0387 (Monday–Saturday, 8 a.m.–8 p.m.)
📧 support@trackerly.net
Your satisfaction is very important to us, and once your case is addressed, we hope you might consider updating your review to reflect the resolution provided.
Kind regards,
The trackerly.net Team
Bad experience
They tried to deliver my parcel but was not able I paid £1.00 to track it but telephone number useless. I have now been contacted by the fraud department of my bank as they are trying to take £24.90 Which my bank has stopped. Eventually the parcel was delivered by DPD which I was extremely pleased with. I would not use this company again.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello Pauline,
We’re very sorry to hear about your experience and completely understand your frustration. Thank you for taking the time to share your feedback.
Our service allows users to track parcels and access additional delivery features. Certain offers include a trial period, giving users the opportunity to explore the service before any ongoing subscription. During this trial, it is possible to cancel at any time if the service does not meet expectations.
We understand that unexpected charges or difficulties with the tracking service can be very frustrating, and we want to help clarify and resolve the situation.
If you would like us to review your account or request a refund, our team is ready to assist you promptly:
📧 support@trackerly.net
📞 +44 203 991 0387 (Monday–Saturday, 8 a.m.–8 p.m.)
We will do everything we can to resolve your request quickly, and once the situation is clarified, we hope you will consider updating your review.
Kind regards,
Support Team
Stole my money for no reason and I need…
Stole my money for no reason and I need it back now
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello Claire,
We’re very sorry to hear about your experience and completely understand your concern. Thank you for taking the time to share your feedback.
Our service allows users to access our car report and also offers a trial period for our platform, giving users the opportunity to explore additional features before any ongoing subscription. During this trial, it’s always possible to cancel at any time if the service does not meet your expectations.
Information about pricing, trial periods, and subscription terms is displayed at multiple points: on the pricing page, during checkout, and in the confirmation email sent after purchase. We understand that these details can sometimes be missed and want to help clarify the situation.
If you would like us to review your account or request a refund, our team is ready to assist you promptly:
📧 support@trackerly.net
📞 +44 203 991 0387 (Monday–Saturday, 8 a.m.–8 p.m.)
We will do everything we can to resolve your request quickly, and once the situation is clarified, we hope you will consider updating your review.
Kind regards,
Support Team
Same issue as may other customers
Same issue as may other customers. Paid £1 for initial tracking and cancelled the monthly subscription almost immediately. A month later they took £25 from my account which my banks fraud team is now working on.
Worst still, I didn’t get my parcel!!!! Apparently it was delivered at 9pm on New Years Day!
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Bonjour Mark,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d’apprendre votre frustration et comprenons parfaitement votre mécontentement face à cette situation.
Concernant le paiement, nous tenons à préciser que Trackerly propose une période d’essai à £1, permettant aux utilisateurs de tester le service avant tout engagement. L’abonnement mensuel n’est activé que si l’essai n’est pas annulé depuis l’espace client avant la fin de la période d’essai. Cela dit, si une annulation a bien été effectuée et que le prélèvement de £25 a malgré tout eu lieu, il est tout à fait légitime de le contester, et nous souhaitons vérifier cela avec vous au plus vite.
Au sujet du colis, Trackerly fournit les informations de suivi transmises directement par les transporteurs. Nous comprenons à quel point il est décevant de voir un colis indiqué comme “livré” alors qu’il ne l’a pas été réellement, surtout à une date et une heure inhabituelles comme le jour de l’An. Ce type de situation nécessite une vérification approfondie avec le transporteur concerné, et nous pouvons vous accompagner dans cette démarche.
Nous aimerions vraiment avoir l’occasion de clarifier votre dossier, vérifier l’annulation, régulariser toute erreur de facturation et vous aider concernant le colis.
Nous vous invitons à nous contacter directement :
📧 support@trackerly.net
📞 +44 203 991 0387 (lundi–samedi, 8h–20h)
Notre équipe est à votre écoute et fera le nécessaire pour trouver une solution rapide et équitable. Nous espérons sincèrement pouvoir résoudre ce malentendu et, une fois la situation clarifiée, regagner votre confiance.
Cordialement,
L’équipe Trackerly
FRAUDULENT
Charged me a £1 to track my parcel then signed me up without my consent to a direct debit where they charge you £25 !a month for absolutely nothing. They dont even track the parcels for you so its completely fraudulent and if you sign with them you'll need to contact your bank to stop any further payments from comjng out of your bank.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Thank you for sharing your feedback.
We understand your frustration and take your concerns seriously. Our service includes a trial period, allowing users to evaluate the platform before any subscription or long-term commitment. Information about the subscription, its £25 monthly cost, and the cancellation process is provided during checkout and in the confirmation email. We regret if this was not immediately clear.
Our team is available to review your situation and assist with any concerns regarding your account or subscription:
📧 support@trackerly.net
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is important and helps us improve transparency and the overall user experience.
This is a scam
This is a scam. I closed it when I saw the £1 charge and request for credit card details and I've blocked and reported the email address the follow up email came from.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello Siân,
We are very sorry to hear about your experience. Trackerly provides a trial period, allowing users to test our services without commitment before any subscription is activated. No charges are applied if the trial is cancelled within this period.
We would like to review your case personally to clarify any misunderstanding and assist you promptly.
Our team is available here:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
We take all feedback seriously and are committed to resolving any issues transparently and quickly.
This company ripped me off 24.09 don't…
This company ripped me off 24.09 don't trust them scammers
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Please allow us to clarify: our service includes a trial period so users can test the platform and access a car check before any subscription or further charges are applied. No payment is taken without explicit confirmation.
We would like to investigate your case personally and provide a solution. Please contact our team directly so we can review your account and assist you:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
Our priority is to ensure a transparent, secure, and reliable service for all our users.
Someone needs to stop companies like this! Edited following reply from Trackerly….
This is a complete ripoff company and should not be permitted to advertise their services at the top of Google suggestions. I Googled Royal Mail tracking to see where my parcel was at and clicked on the first link assuming it would take me to Royal Mail. After inputting my tracking number, the website was asking for £1 I thought that I had underpaid when I sent the small parcel and very nearly put in my card details. Thankfully I thought for a minute and checked the website address and saw it was Trackerly and not Royal Mail. Trackerly is trying to catch people off guard to make money and if I look at other comments it may well take further payments later as part of a subscription. (EDIT IN TRACKERLY’s STANDARD FORMAT REPLY THEY STATE THAT CHARGES ARE CLEARLY STATED IN THEIR TERMS OF BUSINESS. PERHAPS FOR CLARITY CHARGES SHOULD BE WRITTEN CLEARLY ON THE MAIN PAGES). Someone needs to stop companies like this!
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
We’re sorry to hear about your concerns. Trackerly aims to provide a secure and transparent parcel tracking service. For users’ peace of mind, we offer a trial period so that the service can be tested before any subscription begins, and all charges are clearly outlined in our terms and conditions.
If you have any questions or need clarification regarding our service, please contact our support team directly:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
We take feedback seriously and are committed to ensuring a safe and clear experience for all users.
The Trackerly Team
Looks, smells and sounds like a scam
Charges £1 for what is a free service from Parcelforce, then nearly £25 every month. Looks, smells and sounds like a scam. Fortunately I spotted the small print in time and avoided the obvious pain others have had to endure at the hands of these immoral operators.
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
We’re sorry for any confusion regarding our service. Trackerly offers a trial period so users can test the service before committing to any subscription, and all charges and subscription terms are clearly detailed in our terms and conditions.
We appreciate your feedback and encourage users to reach out to our support team for any clarification or assistance with their account:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
Our goal is to provide a transparent and helpful parcel tracking service for all users.
The Trackerly Team
I was trying to track a parcel from…
I was trying to track a parcel from parcel force didn’t realise I had clicked on to this site. Thought it was strange that I had to pay a £ to get my parcel delivered. I contacted by bank they confirmed I signed up for a subscription. Stay clear of this company, it’s a scam.
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
We’re sorry to hear about your experience. Trackerly provides a trial period so users can try our service before committing to any subscription, and all payment and subscription details are clearly outlined in our terms and conditions.
Please contact our support team directly so we can review your account and assist with any refund or cancellation if needed:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
We take feedback seriously and are committed to helping users understand and manage their subscriptions.
The Trackerly Team
This is not a legitimate organization
This is not a legitimate organization. It is a bunch of scammers. Don't have anything to do with them.
I received a credible-looking notice, purporting to be from UPS, saying that they had been unable to deliver my parcel. I had not gone out at all that day and was not expecting a parcel. I emailed UPS (as I thought) with a helpful suggestion. Trackerly replied to this and I began to be suspicious, as the sequence of events made no sense.
If you've got a bargepole, don't waste time trying to touch Trackerly with it.
24-11-25
Trackerly have now replied to this review, but they have not addressed the issues I raised:
1) I was in all day, but the notice I received said that UPS had been unable to deliver a parcel.
2) I was not expecting a parcel.
3) I emailed UPS (or so I thought), making a helpful suggestion.
4) Trackerly replied to my email with what looked like a standard email and did not address the points I had made.
5) I have never had a reply from UPS.
6) I still believe that Trackerly is not a legitimate organization.
25. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
We’re very sorry to hear about your experience. Trackerly is committed to providing secure and reliable parcel tracking services. For added peace of mind, we offer a trial period so users can test the service before subscribing to any paid plan.
We recommend contacting our support team directly so we can review your account and clarify any concerns:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
We take all feedback seriously and are here to ensure that every user has a safe and transparent experience.
The Trackerly Team
Theiving lying scam
Theiving lying scam stay well away from this company
It is a con and a scam
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
We are very sorry to hear about your experience. Our team takes all concerns seriously, and we aim to provide a safe and transparent service. We understand your frustration and want to review your case personally.
Please contact us directly so we can help resolve this issue as quickly as possible:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
We are committed to ensuring that all our customers receive clear communication and proper support.
— The Trackerly Team
Disgraceful, illegal
Disgraceful, radioactive company. It's basically an illegal scam whereby it intercepts delivery companies' tracking systems and steals money from your account when you try and pay a charge to find out where your parcel is. Extra detail: they didn’t know where my parcel was other than “the depot”. Well, which depot for a start.
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trackerly
Hello,
We are very sorry to hear about your experience. Our goal is to provide a clear and secure tracking service, and we take any concerns regarding charges or misunderstandings very seriously.
Please contact our support team directly so we can review your case and help resolve the issue promptly:
📞 +44 203 991 0387 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@trackerly.net
We are committed to assisting all our customers and ensuring a safe and transparent service.
— The Trackerly Team
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