Toyforall Arvostelua 

173
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I joined Toys for All thinking it was a business selling dog toys which I was very interested in for my pets. Also I hadn’t realised there would be a regular amount deducted from my bank account. When... Näytä lisää

Saanut 3/5 tähteä

Like others I got conned into joining toyforall. I was alerted to it being something different to what I believed I was getting when payment confirmation was asked by 2 different companies! I did n... Näytä lisää

Saanut 4/5 tähteä

Updated Review. I cannot review the products from Toyforall.com, but I can review positively on the experience of dealing with the customer service team. I recieved an email claiming to be a Shein sur... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Purtroppo per incomprensioni ci sono stati dei disguidi ..fortunatamente grazie all'intervento di Andy.. spero di aver risolto.. aspettiamo i risultati per ulteriori stelle..


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

173 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(173)

5 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Eventually got a refund!

Like others I got conned into joining toyforall. I was alerted to it being something different to what I believed I was getting when payment confirmation was asked by 2 different companies! I did not confirm the one for toyforall but it seems the payment to them went through anyway.
OK it's was only £1.72 (2€) but it's the principle, and many 1.72's add up if not claimed back.
I went on the online chat, and eventually, after saying I would open a case with my credit card company did get a refund agreed and cancellation of the subscription.
I missed the terms and conditions so next time I'll check!

19. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Ayla phoned me and promised a refund if…

Ayla phoned me and promised a refund if I give a review I will give them 100 per cent if my money is refunded

21. huhtikuuta 2024
Oma-aloitteinen arvostelu
Toyforall-logo

Vastaus yritykseltä Toyforall

Dear Ruth,

Thanks for letting us know about the issue you faced.
We are happy to inform you that your request has been adequately addressed and rectified.
we sent you an email, please make sure to check your inbox.
Customer satisfaction is our top-priority.
We value your cooperation and patience throughout the resolution process.

Have a nice day!
Ayla

Saanut 5/5 tähteä

I’ve been contacted by toyforall…

I’ve been contacted by toyforall regarding a refund.

27. huhtikuuta 2024
Oma-aloitteinen arvostelu
Toyforall-logo

Vastaus yritykseltä Toyforall

Dear Kearabetswe,

Thanks for letting us know about the issue you faced.
We are happy to inform you that your request has been adequately addressed and rectified.
we sent you an email, please make sure to check your inbox.
Customer satisfaction is our top-priority.
We value your cooperation and patience throughout the resolution process.

Have a nice day!
Ayla

Saanut 1/5 tähteä

scammers

scammers. Illegally took multiple payments from my bank account. Have reported them to the Police and the Bank. Beware!

Update, responded as below, funny they have had no problem taking money for an account I don't have!!!!!!

28. maaliskuuta 2024
Oma-aloitteinen arvostelu
Toyforall-logo

Vastaus yritykseltä Toyforall

Dear Guida ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox and reply to be able to solve your problem.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Saanut 4/5 tähteä

Great customer service

Updated Review. I cannot review the products from Toyforall.com, but I can review positively on the experience of dealing with the customer service team. I recieved an email claiming to be a Shein survey, answer 8 questions then offered a mystery box where you pay £2 for delivery. This instead setup me up with a Toyforall subscription without my knowledge. After cancelling this with the chat team (following 2 payments taken from my card), I completed a review. The support team reached out within hours, I provided all the details necessary where they took the time to investigate and begin the refund procedure. They clearly are keen to resolve issues. Great level of customer service. Thank you.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Toyforall-logo

Vastaus yritykseltä Toyforall

Dear customer ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Saanut 1/5 tähteä

Beware

Beware, they are scammers. You think you bought an article but it's a membership and every couple of days they charge your credit card without asking, but you receive nothing. Even if you complain and resign, they pretend it's all legal and refuse refund. I had to report fraud to my bank.
Addendum: Only a few hours after my reporting fraud to my bank toyforall sends me 3 emails and a txt msg saying that I missunderstood their business procedures, accepted my cancellation and offer a refund if I change my review and give 4 or 5 stars. I mean, are you serious, guys??? All I have to say here is: Too late, guys, you had your chance.

17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Toyforall-logo

Vastaus yritykseltä Toyforall

Dear Andrea,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Saanut 2/5 tähteä

This was a refund from December?

This was a refund from December?? Email states to give a 5 star review to receive my refund 5 months later!! Do I not get the refund if I don’t give 5 stars? We will see

21. huhtikuuta 2024
Oma-aloitteinen arvostelu
Toyforall-logo

Vastaus yritykseltä Toyforall

Dear customer ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Saanut 3/5 tähteä

Had 3 payments taken from my debit card…

Had 3 payments taken from my debit card and I didn't realise I'd ever signed up for anything. They did cancel when challenged, but odd I'd never even heard of them.
I have since raised a fraud claim with my bank and had all payments returned.

Now they are trying to locate my account when it has been cancelled 🙄

5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Toyforall-logo

Vastaus yritykseltä Toyforall

Dear Gillian ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We really could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Saanut 1/5 tähteä

Pure scam

Pure scam. They charge your credit card without asking and then they say you accepted their terms and conditions. Stay away ...

28. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Da Instsgram si proponevano con un…

Dopo aver scritto e contestato al servizionclienti il metodo di adesione fuorviante e non chiaramente indicato , la società Toyforall ha voluto dimostrare la propria correttezza rimborsandomi totalmente gli importi che non avevo formalmente visionato e autorizzato.
Detto questo, sarebbe bene che venga spiegato bene come funziona questa piattaforma di acquisto on line.
***************
Da Instagram si proponevano con un offerta per accessori nel settore animali da compagnia. La conferma d'ordine diceva 9,90 poi mi hanno addebitato successivamente nell'arco di 2 settimane altri 2 importi da 30,90. Dal momento che li Ho contattati (e non prima) mi é arrivata una mail che mi diceva che mi ero iscritta al loro sito sottoscrivendo l'abbonamento comunicandomi l'importo che avevo a credito. Mi sono subito attivata per annullare questa adesione ma nel frattempo mi hanno addebitato circa 72€ senza ricevere nulla. Uno pensa di fare un acquisto e invece scatta un abbonamento che all'atto dell'ordine non viene nemmeno menzionato. Creano pure profili falsi che commentano il sito. Truffatori per i quali nessuno prende provvedimenti 😡. Ora dovrò fare la procedura del blocco degli addebiti col gestore della mia carta ma per sicurezza sarò costretta ad annullarla e rifarla. Avevo già fatto altre volte acquisti ma non mi era mai successa una cosa del genere.

23. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Fate attenzione ⚠️

Fate attenzione ⚠️. È una truffa. Io mi sono ritrovato iscritto e con un addebito di 51 euro sul conto. Ho dovuto bloccare il bancomat.

24. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Questo profilo l'ho scoperto tramite…tik tok

Questo profilo l'ho scoperto tramite un'inserzione su tik tok , che mi chiedeva di rispondere ad un questionario di sephora per poi ricevere un pacco con campioni di profumi omaggio, ho pagato 2€ per la spedizione e mi sono trovata iscritta al loro negozio!! Successivamente dopo circa una settimana ho trovato altri addebiti sul conto per arrivare ad un totale di 40€ con addebiti che arrivavano da tre conti differenti , ho dovuto procedere con una denuncia e bloccando la carta !

16. marraskuuta 2023
Oma-aloitteinen arvostelu

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