Tourhelp Arvostelua 459

Roy was fabulous and super helpful. Thank you so much.

amazed at the service provided by adam, unanswered a call at a critical situation and swiftly provided a solution. will go back to him again.

Michael has been brilliant in helping us plan our adventure holiday to Thailand next year he has been so patient to and frow with all our queries we are so looking forward to it. I would highly recommend using Tour Help UK

Michael did a fantastic job planning our trip to Thailand. Everything went well, and he kept us informed. I highly recommend his service!

Roy confirmed that everything was properly set up and was highly responsive. Our trip was smooth and fantastic.

Michael was really helpful in planning our Disney vacation. Even though we had to wait a bit longer than expected for the park shuttle, everything went according to plan. We had a wonderful time.

Booked through Shaun at Tourhelp,very helpful with booking and payments.
Would recommend using this company again.

Steve planned our trip to Krakow with great efficiency. His communication was excellent throughout, and everything went without any trouble. I highly recommend his services

Ryan gave us all the help we needed for Turkey. We had a great time. Besides the short wait at the airport pickup, I'm pretty happy overall.

This is the second time I have booked with Ben at Tour help.very helpful and even managed to do another flight from Chicago to Thailand to arrive the same time as us from London. Our holiday to Thailand last year was perfect, all transfers etc organised in advance. This company is well recommended. Virginia

Freddie made our trip to Thailand fantastic. A wonderful combination of leisure and sightseeing. Our main regret was not being able to stay on one of the islands longer.

Tour help have really helped me book a special occasion for my son next year really looking forward to it thank you

Alan was friendly and helpful. We had a great time, and the trip went pretty smoothly overall.

Booked through Shaun for a trip to Disney Land Paris! It went very smoothly and he was in contact regularly. Will definitely book again. Thank you!

Alan was very helpful with booking our holiday to Iceland

Shaun, who I dealt with for my holiday was fantastic, giving me options, and catering to all my parties needs. Any questions I asked were replied to straight away and helped me get the best out my money. Highly recommend him, and will look at booking another holiday through him soon!

This company have ZERO customer service . After booking the holiday of a lifetime with multiple locations in Thailand, elephant hills resort …an integral part of our trip was ruined because a tour help agent didn’t bother to make the booking even though it was confirmed and paid for When he did finally decide to book it they were fully booked . Rather than admitting his mistake he booked something else for us but did not let us know . Before the departure date I asked for confirmation of the booking which he gave knowing full well when we arrived in Thailand we would find out his error and be devastated that part of our long awaited trip wasn’t going to happen .
On our return i sent 5 emails to Tourhelp - all of which were ignored . After putting a negative review on their website they suddenly contacted me , begging me to remove the review and admitting liability and offered me a 3 days trip to Majorca as compensation . I accepted their apology and offer . After asking for confirmation of the compensation booking I have since been ignored and none of my messages have been answered …. This company is so unprofessional , has zero customer care and no communication skills . I spent £6500 on a holiday that their agent ruined and they can’t even be bothered to reply to my messages . Steer clear!!! They’re quick to answer messages when they’re taking your money but not the other way round .
Do not let them do the same to you . We saved for 3 years for that holiday and they didn’t care . Mistakes can be made and I accept that but the way they have ignored me is unacceptable !!
You have been warned !!!!! I’ve given them 1 star because It won’t allow me to give none

Exelent service. So helpful.Cant wait to go do disney. Thanks steve

Thank you Josh, Ben and Shaun. They had organised a trip to Disneyland Paris for my family. There were a few hiccups along the way but overall they reassured me every thing would be sorted. They put my mind at ease. Trip was fantastic my boys loved it, was a shame we didn't have time to explore our hotel but we made fun lasting memories with our kids. Thank you for being a part of making our Travel experience reality. Danielle and family xxxx

Roy helped me book my holiday to Disneyland,
He was efficient and helpful with everything from start to finish. Offered us a great price and was more than happy to help me make a change to my booking even after my confirmation email had already been sent out. Highly recommended!