Total Moving Solutions Arvostelua 

I was really worried about the whole moving back to the Uk after my husband died, but from start to finish, the process was smooth and also very friendly: no silly old lady questions were treated other than with patience and efficiency…
Really can’t recommend this team enough 💕💕

I had a really smooth and stress-free experience with Total Moving Solutions. From the beginning, the team was very supportive and professional. Scott and the whole team kept me updated at every stage and made the entire moving process much easier for me.

Their communication was clear, and they handled everything with care. I recently moved from London to Belfast, which was a big step for me, and their help made a huge difference. I truly appreciate their patience, guidance, and kindness throughout the process.

I highly recommend their service to anyone looking for a reliable and friendly moving company. Thank you so much for all your support!

— Sridhar

Total Moving Solutions did a great job to organise and manage my moving from when I contacted them until it was all delivered. Mike was very professional, he followed up, was available when needed, and he solved all issues the very best way. The team which was picked to do the moving was also very kind and very professional. I trusted them all and it was the best help and experience I could get with a moving. The price was also affordable which was important to me. I strongly recommend Total Moving Solutions.

Extremely courteous and friendly team. Arrived on time and were very efficient and professional. Very easy to deal with.
Regards

Relocating was made a breeze by this company and I cannot recommend them enough. Communication was great: for a variety of reasons my move was delayed for a few months, and they called me monthly as to politely inquire regarding my plans. Sketching out the requirements for my move was a quick and efficient affair, and Steve was extremely helpful and patient with all my questions. When their offer was also the most competitive and the quickest I had at my disposal, I decided to hire them to move to Norway.

The flexibility in setting up the moving date, the thoroughness of the movers picking up my effects and how they were able to plan the delivery around my hectic schedule were commendable, but it was how personable and efficient they — Steve and Melissa — were in communicating both before and after the move to accommodate a damaged item that confirmed to me I made a great choice. Can’t recommend them enough!

Great experience! The team was very supportive and helpful, everything went as planned and promised. Def recommend them.

I can’t recommend this removals company highly enough! From the very first call with Scott, everything was handled with professionalism and care. He managed to arrange my move promptly – even at short notice – and the price was very competitive compared to other quotes I received.

On moving day, the team turned up right on time, ready to get to work. They were friendly, polite, and incredibly careful with all my furniture and belongings. They took great care not to mark walls or floors, and everything was loaded and unloaded efficiently and safely.

It was clear they really take pride in what they do. The whole process was smooth, stress-free, and far easier than I expected. I wouldn’t hesitate to use them again or recommend them to anyone looking for a reliable, professional, and competitively priced removals company.

A huge thank you to Scott and the team for making my move so seamless!

We moved from France back to the UK and the support and communication from Christian has been excellent. We have felt looked after and was guided through all the post brexit paperwork with patience and care. No question was too stupid for him to answer. Thank you Christian and we would highly recommend TSL removals.

I recently used total moving solutions for my overseas move, and the entire experience was excellent from start to finish. The team was professional, efficient, and very careful with all my belongings. They arrived on time, packed everything securely, and handled the paperwork for customs and shipping with ease — which really took the stress out of the process.

Thank to Mike and the team.

Moved from Denmark to the UK.
Mike and team from Total Moving Solutions were very helpful from initial quote to delivery of my shipment.
Everything went smoothly and on time.
Very happy with the service.
5 stars

We just finished our move with Total Moving Solutions, and it was by far the smoothest move we’ve ever had (and we’ve moved many times!). From start to finish, the team was professional, efficient, and incredibly supportive. Every step of the process was communicated clearly, and the crew handled our belongings with care while also working quickly and seamlessly together.

What stood out most was how stress-free the experience felt, and Steve reassured us every step of the way. We can’t thank the entire team enough, we don't on moving again for a while, but if we do, we'll be reaching out to you are your team for assistance!

We used TMS for our move from London to Dublin. Total experience from start to finish was absolutely perfect. Steve was great at answering all my (many) questions and gave a great price, pick up was seamless and even though I had some trouble accessing my storage, they were very patient and lovely. All items were delivered quickly and they took such great care of everything. Couldn't fault the process - would definitely use again for any future moves!

Our moving manager was Mike and he was very helpful with sorting things out regarding paper works and updating me with regards to our shipment. Our stuff arrived a month later than expected so we have to pay a small amount money for the delay but the rest of the fee was covered with the quote that Mike gave us. Very reasonable price and our stuff arrived in good condition and nothing was missing. The company that delivered our stuff here in Canada are very nice. Everything sa very smooth. Very happy with the service.

Great experience from beginning to end moving our furniture from UK to Dubai. Quick, efficient, friendly. Thanks

Great experience, all my boxes were handled with care and were very fast in delivering. I would absolutely recommend.

Great customer service, everything went very smoothly and we were followed up every step of the way

Christian has been great im communicating throughout the whole move. I moved from England to Portugal with two location in England to collect from and the whole process went smoothly. I highly recommend and affordable compared to other companies.

TMS is really good. Mike has been very helpful throughout. I needed to move my stuff on a very short notice and he managed to help me with that. He arranged everything with nothing for me to worry about. I highly recommend TMS!

Extremely good service moving me from the UK over to Ireland. Christian was very personable, easy to deal with, and open to answering any and all questions I had. The lads were on time, and very good with the move.
And very reasonable prices as well!

I find it difficult to write this review but feel like I should as I appear to have exhausted all avenues directly with Total Moving Solutions.

If you take nothing else away from this review, what is factual is that, we did not receive everything in our shipment and of what we did receive, a number of items were damaged.

It was not made clear to us during the process of selecting a partner for our international relocation (US > UK) that TMS would be selecting third parties for all stages of the move. This is not a problem in itself but it is the selection of partners that must be called into question after the service we received. TMS were not the cheapest quote when we researched movers but they made us feel most confident so our experience is doubly frustrating.

The first issue came during the packing of items. It was clear that some of the movers on the US side were not experienced or taking proper consideration during packing and on multiple occasions we had to ask them if they would re pack items. The most visible items this happened for were furniture and bikes and this was an area where a number of these items arrived damaged. In addition, we were told that 3 movers would complete the packing in a day and then when they arrived they said they would need 2 more movers to finish in a day. We agreed to this as we felt we had little choice but that then resulted in additional costs for providing food, refreshments and tips (as is the US culture). Never mind, we thought, a small cost and everything was packed. The items were then transferred to be moved into a separate 20ft shipping container for the move. As an additional FYI we were recommended a full 20ft container for our move based on the survey and for reducing the risk of losing items but on opening the container when it arrived, at least a third of it was empty.

Fast forward to delivery and once we received the container, the date having changed last minute and extra storage costs incurred unnecessarily, it was unloaded to our storage unit, as we were in between places. The 2 delivery men worked fast, explaining that they had other jobs to get to. Not all items were crossed off but they reassured us that it was all there and and we trusted them, seeing that it was a sealed container when they opened it. At this stage our storage unit was completely full, so after assessing and reporting damage we could see, we waited to find a place to live to be able to properly unload. This took a number of months and once in place, we unpacked and realized that a number of items were missing, including high value visible electronics. We reported this to TMS and were informed that nothing could be done as the period for reporting had expired. (I will note, they did show willing with some emails to look into it but it came to no resolution and no offer from themselves or the insurer to make amends). Whilst I can understand having a time frame, our situation made it very difficult to make a proper assessment of our shipment.

So in the end we have been left with a number of items missing and additional items damaged. For such a high cost service, the lack of empathy or willingness to provide some apology and compensation is distressing and undermines any trust in the partner. For TMS, it is concerning that they do not appear to have vetted their partners appropriately. The items were likely lost or disappeared on the US side and some of the movers that visited our property were not diligent or suitable removals experts.

Unfortunately we cannot recommend Total Moving Solutions because for a large sum of money you would expect piece of mind and support if anything went wrong instead we were made to feel stupid for not following due process properly and as if it was our fault that items had been misplaced.