Cameroremovals Arvostelua 101

The whole team, collection, office and delivery, could not have been more helpful in our move from N.I. to France.

Highly recommend!

I used Came-Ro for my move from London to Hamburg. It was a HORRENDOUS experience.

It took 2 months for my goods to be delivered. During this time I wasn’t given any updates, i.e. had no clue where my belonging were. Following my requests for updates I was given various estimated delivery dates, but none of them were met.

I also had asked to be notified of the delivery date a few days in advance as we are still in temporary accommodation and don’t yet live at the delivery address. Despite this, one Thursday late afternoon I received an email that the goods would be delivered the next day!!!

I don’t want to go into any more detail (and a lot more happened, including me getting shouted at by Came-Ro office staff… I’m just going to repeat what other clients have already said. BE WARNED.

Moving house is stressful enough. Don’t make it worse by using Came-Ro.

Moved form the Uk to Italy and Came Ro made it so easy for us! So happy with their service, every single thing arrived and absolutely nothing was damaged, they took perfect care of everything! George was out delivery guy and he did a brilliant job! Would 100% reccomend their services!

Best company

My experience with CameRo has been extremely disappointing from start to finish.

My shipment was delayed by over a month compared to the original estimated delivery date. When the van doors were opened upon arrival, the condition of my belongings was shocking.

My expensive Italian designer sofa was not properly wrapped as explicitly requested and agreed. Instead, it was only partially covered with a dirty blanket and loaded with boxes, bikes, and chairs placed directly on top of it. It arrived stained and structurally damaged.

Several boxes were crushed and bent out of shape. One clearly marked “FRAGILE” had fallen over. My TV box was transported unsecured at an angle instead of upright or flat, increasing the risk of damage to the screen. Directional arrow markings on multiple boxes were ignored entirely.

To be clear, I do not blame the driver personally. He informed me the van had been poorly packed at the depot and mentioned he had been awake for 26 hours before delivery — something that is deeply concerning and reflects poorly on the company’s operational standards.

The issues continued with the claims process. Despite purchasing Enhanced Standard Liability coverage up to £8,000 and agreeing the sofa was covered for £3,250 (its discounted used value), we were initially offered just £50 for the damaged sofa. After a long and exhausting back-and-forth, this was increased to £230 — which is still pennies compared to the sofa’s actual value, the declared coverage amount, and the insurance purchased.

The replacement cover alone costs close to £2,900, making the offer feel not only inadequate but disrespectful.

Probably more like a 4.75. Truthfully, I chose this company because they came back with the cheapest quote, so I went into the agreement assuming I’d get service that matched it. I spoke with Julie at the start who gave me everything I needed to move my belongings to Germany. One person came to collect my belongings, but this wasn’t a problem as I was able to help. The guy who collected which really helpful. I hadn’t done the best job of protecting mirrors/mattresses etc and he was prepared with covers and blankets. It did take a couple of weeks longer than they’d originally quoted, but as I wasn’t in a rush (and got a bargain price) I was happy to accepted it. Could probably have been a little bit forthcoming with updates as I did get nervous at one point, but the team replied quickly to my emails and WhatsApp’s. Got a warning the day before delivery day, then everything was dropped off. One box was a bit wet on the outside, but nothing was damaged (even the mirrors I hadn’t covered). Again, it was just one guy dropping it off, but it was no bother. Will definitely use this company again!

By going beyond door-door and making it room-room the service is worth 10x what other companies offer.

They were also one of the best quotes I could get. Better service and great price, very easy to recommend.

What a wonderful service! .... transported a part shipment of personal belongings from the depths of France all the way back to the U.K. ... Thank You.

I've used Came-Ro 3 times now, moving between the UK, Switzerland and France, and every time they've been exceptional. George and Mihai were the two guys who dropped off my stuff this time and were very efficient. The previous time was also George - the man has superhuman strength, I think he must juggle atlas stones in his spare time...

Steer well clear of this company if something goes wrong and they damage your stuff they will continuously fall back on their “terms and conditions” neglecting the fact that a companies t&c don’t trump UK law. They also hide negative reviews on google consistently and I was forced to take legal action in order to get a necessary refund. Absolute crooks.

Used this company twice when moving to France last year (2025). Julie (co-ordinator) was so helpful, friendly and we had great communication throughout. Drivers/handlers who collected/delivered were friendly and helpful. Nothing was too much trouble. Very happy with the service that I received and would highly recommend.

Really great service between the UK and France. Julie was fantastic and politely answered my many emails by return. I’m rarely as impressed with customer service. The guys who collected and dropped off were also polite and friendly. I’d definitely use them again. Thank you!

Moved from London to Munich last month.
Was it a mess? Absolutely, the most stressed I’d been in years. Came with 2 men for a 5 bedroom house and were constantly hours late, messed up my end of tenancy cleaning, and had to rebook my flight to Munich to accommodate.
Upon arrival in Munich, the driver’s refused to offload my stuff until the full rest of payment was received, which was only communicated to me that very moment and meant I had to interrupt a work meeting to do a cross boarder wire transfer or else they’d keep my things hostage I guess.
Did it work out in the end? Yes.
Would I hire them again? No.

Excellent company, I moved from England to Spain, the service was amazing, promptly and all my goods arrived in perfect condition. Excellent job guys

I highly recommend this company.
Efficient, friendly, professional and with very reasonable prices. In addition, they communicate with you throughout the moving process. Very happy!!

Everything arrived in perfect condition. Communication was excellent. Julie and Chloe were extremely helpful and always kindly replied to my endless questions.
The driver, incredibly kind, was the same who collected (22 Sep) and delivered my goods (22 Oct).
The delivery took one week longer than I expected, but I just accept that sometimes things don't go exactly as we wish and I still give 10 out of 10 and highly recommend this company. Thank you.

Very efficient on collection and delivery of household goods all driver’s friendly and courteous all delivered with care

I have used CAME-RO services this summer and the experience was 10/10. I moved from the UK back to Portugal and couldn't had a better experience. The whole process was super smooth, Julie was always super helpful and ready to answer any questions and both the drivers (the one that picked up my things and the one that delivered) were very nice. I would deffo recommend using their services!

Poor service overall.
On collection day, there were supposed to be two men, but only one came, with two others arriving at the end when only one bed was left to be loaded.
It took quite a while for the goods to arrive (24 working days).
On arrival, only one man was delivering the goods when I specifically asked for help. All our mattresses were stained, and one of them was even torn. One bed frame was also chipped.
Would not recommend Came Ro.

Good price, excellent service. Everything arrived intact and well preserved. They were fast, professional and well organized. My move was from London to Italy.