Just horrible looking hats! Doesn't match the listing images. Designs, sure they match...but the hat is not a nice rounded cap like they portray...its has large peaks across the front like an overe... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I placed my order on 2/16/26. It’s now 3/10/26 and I’ve yet to receive my order. I’ve contacted support twice. Today they answered back saying it will be shipped via UPS and I’ll need to go to my loca... Näytä lisää
Yritys on vastannut
The customization on the shirt was everything I asked for, the 50/50 blend ensures that the shirt will last longer and the attention to detail was next level. Emma the rep I worked with, was responsiv... Näytä lisää
Customer service is impeccable! Emma was the agent you served me and she gave awesome service. Product quality was great! Better than I expected for the price. I have to take away one star for the shi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Toptrendygear.com, we are committed to providing our customers with the latest and best quality products at affordable prices. Our site boasts an extensive collection of high-end, fashionable clothing, accessories, and tech gadgets to cater to a diverse range of customers. With our user-friendly interface and advanced search engine, customers can easily find what they are looking for among the wide range of product categories we offer. We take pride in offering a secure and hassle-free shopping experience. Our site offers secure payment options and fast, reliable shipping to ensure your products reach you as quickly as possible. We also provide 24/7 customer support to answer any questions or concerns you may have. At Toptrendygear.com, we are constantly updating our inventory with the latest and most sought-after products to stay ahead of the trends. Our commitment to excellence in customer service and quality products has earned us a loyal customer base, and we look forward to welcoming you to our growing community of satisfied customers. Thank you for choosing Toptrendygear.com as your go-to destination for all things trendy and fashionable.
Yhteystiedot
Warehouse: 4925 S Broadway Ave Unit #8036, 67216, Wichita, Yhdysvallat
- cs@toptrendygear.com
- toptrendygear.com
2,9
Keskitasoinen
173 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Texas-themed clock
I ordered a Texas-themed clock, and it is truly beautiful to look at. I love that it is made of metal and the rustic look is perfect. However, it did not arrive well packaged and in working order. The hands were packaged separately inside, so there was some assembly required, which I could handle, but for the price I expected it to arrive ready to go. Perhaps the hands were left for me to install so they wouldn't get damaged in shipment, but they were bent anyway, and I was not able to completely straighten them. The big difficulty was that the stem where the hands are mounted had not been properly protected. It poked through the packaging during shipment and was damaged. I emailed, and discussed options back and forth, and because I was anxious to use the clock, I opted for replacing the power unit, not wait for a whole new clock. It took as long to get the replacement part as it did the clock; I saw shipping updates only after after I emailed again and asked about the delay. Everyone was very polite and professional in their communications, very solicitous, so it makes me sad to say it, but I doubt I will try ordering from them again.
9. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TopTrendyGear
Hi Susie,
Thank you for sharing your feedback with us. I'm truly sorry to hear about the issues you experienced with the Texas-themed clock and the packaging. We aim for all our products to arrive in perfect condition, and it's clear we fell short in this case.
Your feedback about the packaging and the assembly instructions is invaluable, and we'll be reviewing our processes to ensure improvements. We also appreciate your patience with the replacement part and are sorry for the delay and inconvenience.
If you have any further concerns or if there's anything more we can do to make this right, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Best wishes,
Customer Support Department
Toptrendygear
Great addition to my collection.
Took about 3 weeks to receive item but was worth the wait. Looks great very heavy weight beautiful sign.
30. toukokuuta 2024
Vastaus yritykseltä TopTrendyGear
Dear Thomas,
Thank you for taking the time to leave a positive review about our product and customer service. We appreciate your kind words and are delighted that you had a great experience with Toptrendygear.
Our team strives to deliver excellent service, and it's rewarding to know that we succeeded in making you happy. If there's anything else we can do for you, please don't hesitate to let us know.
Warmest regards,
Customer Support Department
Toptrendygear
Vastaus yritykseltä TopTrendyGear
Dear Brian,
Thank you for your wonderful review of our product and customer service at Toptrendygear! We're thrilled to know that you had a positive experience with us. Your satisfaction is our utmost priority, and we're glad to have met your expectations.
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
Warmest regards,
Customer Support Department
Toptrendygear
Great product
25. toukokuuta 2024
Vastaus yritykseltä TopTrendyGear
Dear Valued Customer,
Thank you for taking the time to leave a positive review about our product. We appreciate your kind words and are delighted that you had a great experience with Toptrendygear.
Our team strives to deliver excellent service, and it's rewarding to know that we succeeded in making you happy. If there's anything else we can do for you, please don't hesitate to let us know.
Warmest regards,
Customer Support Department
Toptrendygear
The X-Large Squirrel Metal Silhouette…
The X-Large Squirrel Metal Silhouette Wind Direction Indicator Weathervane I purchased is beautiful. It arrived quickly and well packaged.
However, I'm greatly concerned about the lack of reinforcement where the decorative piece attaches to the vertical mounting rod. It's extremely flimsy. So much so that if I hold it horizontally by the rod, the weight of the squirrel bends the metal significantly.
I didn't realize this until the roofers started to work and only had two days to find a solution. There's only an email listed, no phone number for Top TRENDYGEAR on the paperwork or internet. This doesn't make for acceptable customer service since time limitations may be an issue. That and the flimsiness of the metal are the only reasons for the 3 star rating.
I reinforced the weakest part and can only hope that is enough to protect my $277.39 investment.
27. toukokuuta 2024
Vastaus yritykseltä TopTrendyGear
We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused.
To better assist you with resolving this matter, kindly reach out to us via email at "cs@toptrendygear.com" to get in touch proactively and provide support in resolving this issue.
Thank you for bringing this to our attention, and we look forward to resolving the matter promptly.
Best regards,
Customer Support Department
Toptrendygear
Vastaus yritykseltä TopTrendyGear
Hi Jo,
Thank you so much for your kind words about our product! We’re thrilled to hear that you’re happy with it.
I’m sorry to hear that the ordering experience was a bit quirky. We always strive to make the process as smooth as possible, so I appreciate your feedback. If there’s anything specific that you found challenging or if you have any suggestions, I’d love to hear them so we can improve.
Thanks again for your purchase, and please feel free to reach out if you need any further assistance.
Best wishes,
Customer Support Department
Toptrendygear
Know what the rank is for Marines rank…
Know what the rank is for Marines rank should have crossed rifles
27. toukokuuta 2024
Vastaus yritykseltä TopTrendyGear
Dear Dennis Lester,
We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused.
To better assist you with resolving this matter, please kindly allow us some time to reach out to you via your provided email for more information about the received item.
Thank you for bringing this to our attention, and we look forward to resolving the matter promptly.
Best regards,
Customer Support Department
Toptrendygear LLC
Plan ahead if ordering custom work. Perfection takes time.
Excellent customer service. Ordered a Camaro metal sign for a gift with engraving. Arrived well packaged, beautiful bright colors for art work, heavy gauge metal with perfect engraving. Due to the engraving, arrived in 3-4 weeks, which was expected. It’s a real prize!
29. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TopTrendyGear
Hi Kerry,
Wow, we're beaming with joy after reading your glowing review of our product and customer care at Toptrendygear! Your satisfaction is our ultimate reward, and we're thrilled to have met your expectations.
If you have any friends or family looking for similar products or services, we'd be grateful if you recommended us to them.
Thank you for choosing us and for being an amazing customer!
Best wishes,
Customer Support Department
Toptrendygear
Such a amazing company
Such a amazing company, my custom veteran hat turned out just how I wanted and I was able to get quick customer service to discuss changes and additions to the hat as I wanted. I'm so glad I found them, thank you All so much for your dedication and time.
25. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TopTrendyGear
Hi CJ,
Thank you for taking the time to leave a positive review about our product and customer service. We appreciate your kind words and are delighted that you had a great experience with Toptrendygear.
Our team strives to deliver excellent service, and it's rewarding to know that we succeeded in making you happy. If there's anything else we can do for you, please don't hesitate to let us know.
Warm regards,
Customer Support Department
Toptrendygear
Awesome sign.
Took over 3 weeks to get item. Was top quality and awesome looking sign. Very happy with it.
22. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä TopTrendyGear
Hi Thomas,
Wow, we're beaming with joy after reading your glowing review of our product and customer care at Toptrendygear! Your satisfaction is our ultimate reward, and we're thrilled to have met your expectations.
If you have any friends or family looking for similar products or services, we'd be grateful if you recommended us to them.
Thank you for choosing us and for being an amazing customer!
Best wishes,
Customer Support Department
Toptrendygear
Air Force Hat
I ordered a hat for my husband for Father's Day. It was for the Air Force and had his name, rank and years he served on it. I spent a little extra and ordered a hat box and, although the box arrived crushed, the hat was in perfect condition and is beautiful. I was thrilled with the product, as was my husband who is very proud of his military service. Thank you so much for providing such a wonderful product!
13. toukokuuta 2024
Oma-aloitteinen arvostelu
The product was received as advertised
The product was received as advertised. Good quality. Embroidery was slightly off centered, but still OK.
1. toukokuuta 2024
Beautiful custom gift for 50th Anniversary! They loved it!
Great communication from TopTrendy Gear staff. Beautiful custom product delivered timely with requested gift card. My Aunt and Uncle were very happy with their gift for their 50th anniversary. Thank you!
2. toukokuuta 2024
Excellent quality updates on progress…
Excellent quality updates on progress and shipping of order great customer service
27. huhtikuuta 2024
It took over a month and half to…
It took over a month and half to receive my order. Your communication stinks. Blaming it on the carrier. Instead you should have sent out another order. You had my money but did not. Very disappointed in how you treat your customers.
27. huhtikuuta 2024
Great product and delivery was quick
Great product and delivery was quick. Customer service is on point.
6. kesäkuuta 2024
Oma-aloitteinen arvostelu
I placed an order and it took forever…
I placed an order and it took forever to receive. Upon ordering I confirmed and reconfirmed the order before approving it. When I finally did receive it, it was not right. This company is very difficult to reach, and the phone number provided is not a good number. No one ever answer and after a few rings it just hangs up. I will be reporting this to the federal trade commission.
3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Great experience.
Product is quality. Customer support is quick and friendly.
28. toukokuuta 2024
Oma-aloitteinen arvostelu
Great customer service and…
Great customer service and communication, product is beautiful, and pricing is great!
24. toukokuuta 2024
Oma-aloitteinen arvostelu
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