Brilliant service but let down by the courier who created a huge delay in delivery. After contacting Toolstore direct they resolved the problem immediately and resent a replacement item which arrived... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First of all you do not offer free standard delivery after a minimum amount spend like most other sites do. Second, you take ages to despach the items and the worst one is your marketing scam of a t... Näytä lisää
Yritys on vastannut
Small problem with the item I bought, a Drapers Ltd. tyre gauge, the first time I used it. It was obviously a manufacturing fault. On contacting Toolstore Direct and explaining the fault, they imme... Näytä lisää
I come to Toolstore Direct regularly ss they are s very good company to deal with with great staff. The team are very helpful and friendly. They take time to show me the products and explain how They... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
UK based tool supplier boasting the biggest and best brands.
Yhteystiedot
Unit 6 Bilton Way, UB3 3NF, Hayes, Yhdistynyt kuningaskunta
- 020 8561 8965
- sales@toolstoredirect.co.uk
- toolstoredirect.co.uk
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A customer focused and helpful company
I needed to order some spare parts for a previous product that I had purchased from Toolstoredirect. Even though the spare parts were not shown on their website, I emailed and asked and they very kindly offered to obtain and ship the spare parts.
Thank You Tool Store Direct
Ordered a Bunker Tool chest and not only was it the most competitive price I could find but the customer service was second to none. After payment was confirmed Draper called me directly to ask when was the best time to deliver. It was delivered perfectly and from the first phone call to the point of delivery everything was spot on and I couldn’t recommend the Tool Store more highly.
Whether you are lucky enough to be able to visit the store in person or order online they really are a great company to deal with. Amar, thank you.
Very efficient service
Very efficient service, had an issue (which was not there fault) and was resolved the same day
Be careful with this company.
Be careful with this company.
I ordered an item, they said I didn't put a number for my house of the address but delivered it anyway to another address.
I still haven't had a refund due to them saying 'Its out of their control'. Laughable.
I am having to contact the bank to get my money returned.

Vastaus yritykseltä Toolstoredirect
Great customer service
Great customer service from Om. I had an urgent issue and query was resolved very quickly.
Very Helpful Customer Service
I come to Toolstore Direct regularly ss they are s very good company to deal with with great staff. The team are very helpful and friendly. They take time to show me the products and explain how They work so I can see and feel the quality before purchasing. I always leave happy with my purchase and confident ive chosen the right tool. Excellent service everytime - highly recommend.
Great service and quickly delivery
Very Happy
Great products, great prices with super fast shipping. Very happy with my purchase. Thank you.
This is a great product
This is a great product, similar to one that was given to me previously but turned out to be about double the size and weight, which I hadn't anticipated; however, this was due to the additional tools included and the Teng tools are of brilliant quality so I'm very happy with the product. Easy to find and pay for on the website and delivery was prompt, within the timescale indicated on the website so no complaints and I would definitely use Tooolstoredirect again. Thank you
Fast service,hopefully these 85mm…
Fast service,hopefully these 85mm diameter circular blades will be a good replacement for my 89mm blades( which are unobtainable)
Excellent service
Excellent service, will definetly order again.
Great experience with this seller
Great prices but beware the postage costs.
Great price for the tools but excessive postage charges. Made the tools the same price as available locally.
I recieved my OX sawhorses with a…
I recieved my OX sawhorses with a manufacturing fault , contacted Toolstoredirect, with photos and an explanation of fault. Dealt with very promptly and recieved replacement next day . All good and working well a very good and efficient company
We were inquiring as to whether the…
We were inquiring as to whether the items could be sent to an address in France and were impressed to receive a positive reply within 1 hour at 3pm on a Saturday. The goods arrived 4 days after the order was placed.
Went the extra mile
Went the extra mile! Very helpful. Good to
Excellent customer service
On 26th May I purchased a digital tyre pressure gauge from Toolstore Direct and it arrived an few days later on the 30th, however, I found that the batteries supplied in the gauge were flat and when I inserted new ones the gauge worked but it was showing 4.9 Psi without being connected to a tyre.
I contacted Toolstore Direct by email and informed them of my issue and I have to say that the customer service that I received was second to none!! The response to my emails was immediate and they issued me with a new gauge at no cost to myself; no issues whatsoever. I would give them 10 stars if I could. Well done and thank you to the Toolstation Direct team.
Wallace Hill
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