I’m thrilled to have discovered toddla.co for our 1 year old grandson. We recently gave him the Busy Book for his birthday and he was immediately fascinated by all that was inside. As former teachers... Näytä lisää
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As soon as I purchased a product from Toddla I received 11 spam texts from their team trying to get me to add items to my order. Extremely unprofessional. When I attempted to cancel my order I receive... Näytä lisää
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She loves the strings and the puzzle pieces! She can sit and play independently for at least 30 minutes trying to work things out. I really like it because all the Knick knacks are various difficultie... Näytä lisää
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This is an impressive range of quality toys for the little people. I have bought the Montessori Busy Board , yet to be delivered. I received excellent personal service. The current promotion makes it... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Toddla exists because screens became the default babysitter. Not because parents got lazy, but because nothing else worked in the hard moments: the flight, the back seat, the restaurant, the meltdown before dinner. Toy brands kept building for the living room floor. We build for the moments screens actually win. Our toys work differently. Most toys perform while your child watches, then get dropped for your phone. Toddla toys make the child do the work: buckles, latches, zips, and sorting their hands have to figure out. A screen entertains a toddler. A buckle challenges one, and toddlers can't resist a challenge. Every toy passes that test before we sell it, and over 300,000 families have shopped with us since 2021. If something's not right, one message sorts it.
Yhteystiedot
Australia
- support@toddla.co
- toddla.co
4,4
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 69 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Pretty much non existing and rude…
Pretty much non existing and rude customer service.
They promised someone would get in touch then nobody did and they proceeded to completely ignore my emails. Absolutely ridiculous
Update: they replied with more lies. Nothing was sent to me, I checked spam and all in the inbox. They are a gaslighting business
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Hi Claudia,
We’re sorry you have not seen our responses. We have reviewed the conversation and can confirm that our team replied to every message you sent. The issue is therefore not that your emails were ignored, but that our replies appear not to have reached your main inbox.
Please check your spam, junk, and filtered folders, as this is the most likely reason you have not seen them. Adding support@toddla.co to your safe senders list should also prevent further replies from being filtered.
Toddla Team
I placed an order for the whale and it…
I placed an order for the whale and it was just a matter of hours later. I received a text message from Katie, confirming my email address and my home whether it’s a home or it’s an apartment then she sent me some links to other things that I might like to go with my whale honestly the Customer Service is beyond anything I have experienced and it was nice speaking to a person before the order comes I now have a really great feeling. This is going to be an amazing product. Will post more after I receive it, but you can’t beat the Customer Service.
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Heather, you have made Katie’s day! The Whale has not even reached the bathtub yet and is already making a splash. 😄 We’re so glad you felt looked after, and we cannot wait to hear the next chapter once it arrives.
Toddla Team
I had an amazing experience with…
I had an amazing experience with toddla.co! I had received a notice that it would arrive later than expected so I responded and let them know it was for my grandsons birthday. They expedited my order and it arrived on time! They even followed up once delivered. I feel they care for their customers and make you feel like family. My busy book was perfect and my grandson loved it!!
4. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Marcy, we’re so happy the birthday mission was accomplished! 🎉 Getting the Busy Book there on time was important, but hearing that your grandson loved it is the real win. Thank you for trusting us with his special gift.
Toddla Team
Very good granddaughter loves them and…
Very good granddaughter loves them and it keeps her entertained
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Wendy, that is exactly what we like to hear! A happily entertained granddaughter usually means a few peaceful minutes for the grown ups too. We hope she keeps finding new things to enjoy.
Toddla Team
Great quality and colour mix
The product is just lovely - great quality and sized just right for little hands - I could have played with it myself 🙂 Thank you i
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Fraser, we promise we will not tell the little one you wanted a turn first! 🙂 We’re delighted you loved the colours, quality, and size. Toys for little hands can still be very tempting for grown ups.
Toddla Team
Good quality
Good quality, easy shipping and very useful! 100% recommend
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Hi Farzana,
Thank you so much for the lovely feedback. We’re really happy to hear the quality, shipping, and usefulness all hit the mark for you. Your 100% recommendation genuinely means a lot to our team. 💛
Toddla Team
Toddla review
My daughter enjoys it and I can see her enjoying it even more as she grows with it. Everything is secured and I’m not worried about anything falling off. I am always with her as she’s playing and we enjoy all it has to offer!
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
It means so much to hear this, MG. We love that your daughter is already enjoying the Busy Board and that you can see her growing into even more of the activities over time.
We also really appreciate you sharing that you’re right there with her while she plays. Those little moments together are exactly what we hope our products help create. Thank you for trusting Toddla. 😊
Toddla Team
It is really great but not for my 7…
It is really great but not for my 7 months old.. yet. On the plane every other child LOVED IT and I did recommend it to everyone. For little babys I am not sure is a solition.
At least not for mind.
I am sure though he will go back to it when he is a bit older.
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Thank you so much for sharing this. 😊 We’re glad the Busy Board still managed to win over the other little travellers on the plane!
Seven months can definitely be a little early for some of the activities, so it sounds like your little one may simply grow into it over time. We love that you’re keeping it for later, and we really appreciate you recommending it to the other families around you.
Toddla Team
Great service
Great service. Great delivery. Great product!
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
SHAZ, this made us smile. 😊 Great service, great delivery, and a great product is exactly the kind of experience we want every customer to have.
Thank you for taking the time to share it with us. We really appreciate your support and hope your Toddla order gets lots of happy use.
Toddla Team
Eager grandparent
Communication with my order and delivery was great. As an excited grandparent, 8 purchased the product months before my grandchild has the skill level to use it!
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
This made us smile. 😊 Sometimes grandparents are just a little too excited to wait!
We’re really glad the ordering and delivery experience went smoothly. The good thing is the Busy Board will be ready and waiting when your grandchild reaches the right stage for it.
Thank you for choosing Toddla so early. We hope it becomes a favourite when the time comes.
Toddla Team
Don't be tricked like me
Please do not buy from this company for several reasons.
First I placed my order because I was told my order would be despatched within an hour if I placed it now. As I wanted it for a flight 9 days later I placed it immediately. I received several emails pretty much immediately one of which offered to include any other item I might wish to purchase in the parcel. I ignored this and presumed my order would be dispatched within the hour as promised. My order was not dispatched until several days later, even though I received emails implying it was on its way or about to be dispatched. I emailed them to which I received very plausible replies. I knew I would not get the item in time so waited for it to he delivered. I received it 13 days after my order - not good enough.
Second When I opened the package I couldn't believe what I saw. One leaf within the book. So 4 pages of activities. I thought it would have been 8 pages. I feel embarrassed having to give this to my daughter who has been waiting patiently for it for her child.
Third The price is outrageous, £30 for 4 pages and the quality is not brilliant.
Fourth I have since found out how it works. The larger board is advertised on social media with a lovely video and picture. Below it is a link to 'Shop now' for this item at 50% reduction ie £60/61 to.£30/31. However, the link takes you straight into the lesser product with an 'Add to Cart' button. I feel this is a huge marketing con and unfortunately I fell for it. PLEASE DON'T BE CAUGHT OUT LIKE ME.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Hi Heather,
We’re sorry this experience left you disappointed.
Just to clarify, Toddla does not promise dispatch within an hour. Our usual dispatch timeframe is 1–2 business days, and your order was delayed slightly during a temporary fulfilment backlog. We did keep you updated during that time, and the parcel ultimately arrived within the stated delivery timeframe, although we completely understand that it did not suit your travel plans.
Regarding the Busy Board, we advertise both the Standard and Plus versions across our marketing. The product page allows customers to choose between the two, with the Plus version including the additional activity pages and marked with a “+” when selecting the variant.
The advertisement does not only lead to the Standard version. It takes customers to the product page where both versions are available to select, and in this case the Standard Busy Board was the version selected at checkout.
We understand that the difference between the two versions was not as clear to you as you expected, and we have taken that feedback seriously. However, the item received did match the version that was ordered.
We’re always looking for ways to make our product options and messaging even clearer, and we appreciate you sharing your experience.
Toddla Team
My first order!
My first order with this company and I can’t stress enough! The customer service is absolutely amazing.!!!! They respond very quickly to any questions and check up on you and the progress of your order. I can honestly say that I have never had such great communication and service. Highly recommend them! Nevermind 5 stars, double it!!!
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Wendy, this absolutely made our day. 🥹 Thank you so much for taking the time to say this, especially on your very first order with us. We put a lot of effort into keeping customers updated and making sure no one feels left wondering, so hearing that the communication stood out to you means a lot. And “double the 5 stars” may be our favourite compliment yet. 💛
Toddla Team
Dear parents,
Dear parents,
We had this over a month not and I can tell you all,that this product definitely doesn't do what a regular toothbrush does, yes its fun and easy, but looking from practical side it doesn't clean tight gaps, doesn't remove anything of gums or teeth its just too soft and too big to get there ,Love your child put more effort to help them clean their teeth, spend extra time ,but this product is definitely not a solution.
Yes there's a positive side of using this product , I watched my kid and how he enjoyed ,it brings lots of fun using a different vibration frequencies.
But still as a father I do care about his future health and i preferre switch back to our well known method a toothbrush.
If Toddla will continue improving their product i most definitely will give another try .
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Hi Ernest,
Thank you for taking the time to share such detailed feedback.
We’re glad to hear you found the product fun and easy to use. It’s designed to help make brushing more engaging for little ones and support better brushing habits, rather than replace the care and attention of a regular brushing routine.
We really appreciate your comments about reaching tighter areas, as feedback like this is genuinely helpful when we review and improve our products.
Thanks again for sharing your experience with us.
Toddla Team
It is good to keep my toddler busy
It is good to keep my toddler busy. Material is also good
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
So glad to hear it’s doing exactly what you hoped, Pranjul. Keeping a toddler happily occupied is no small win 😄 and we’re really pleased the material quality has impressed you too. Thanks for sharing your experience with us!
Toddla Team
They use your content for ads without…
They use your content for ads without consent.
5. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Hi Mackenzie,
Thank you for raising this. We take creator permissions seriously, and we’re sorry to hear you felt your content was used in a way you hadn’t agreed to.
We’d really like the opportunity to review exactly what happened, including the content and any permissions connected to the collaboration. Please reach out to our team directly so we can investigate this properly and address any misunderstanding or error.
We appreciate you bringing it to our attention.
Toddla Team
I bought this product for my 6 month…
I bought this product for my 6 month old grandson and mummy won’t go anywhere without it. If he gets bored with one side he turns the page and a whole new adventure begins. He’s fascinated by the colours and all the different things to touch. At present he likes the lift n stick pieces which he does chew but they are perfectly safe. He likes the texture on his gums. All round perfect toy.
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Amanda, we loved reading this. The fact that Mum won’t leave the house without it probably says more than we ever could. 😊 It’s lovely hearing how your grandson keeps discovering something new each time he turns the page, especially at such a curious age. Thank you for sharing such a sweet glimpse of how he’s enjoying it.
Toddla Team
Return authorisation not happening!
Having a lot of trouble returning an item. Really disappointing. You can only return through Customer Services who do not respond to emails. I've been trying for 11 days now!
Update: I have emailed that exact email address several times, starting on 24 September, with my order number and reason for return. I even had a reply once (not with return instructions though!) so I know you have had my emails. Your response here says nothing.
5. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Hi Jo,
We’re sorry to hear you’ve been waiting for a response.
Our team does respond to return requests, so it’s possible your emails may have been sent to a different address or haven’t reached our support inbox.
Please make sure you’re contacting us at support@toddla.co and include your order number and the item you’d like to return. Once we receive it there, we can locate your order and help you with the return process.
We’d be very happy to get this sorted for you.
Toddla Team
My grandkids love it and I bring it…
My grandkids love it and I bring it with me when I teach Sunday school. It’s been very engaging.
4. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
That’s such a lovely use for it, Rashelle. Taking it along to Sunday school is brilliant, and we’re so happy to hear the kids stay engaged with it. Thanks for sharing this with us. 💛
Toddla Team
Exceptional Personalizdd Customer Service
Just ordered their toddler Christmas tree decorating kit, and their service was exceptional! They personally reached out to let me know I forgot my unit number on the address and inquired as to why I purchased (eg gift, holiday, event etc) and the truth is we just lost a cherished family member for whom Christmas tree decorating was a big deal and when I told them that, they gave me a coupon code for the extra set. Truly unparalleled service and fantastic offerings—can’t wait to order more for my toddler!
4. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
Lauren, your review really touched us. We’re so sorry for your family’s loss, and it means a lot that something as simple as a Christmas activity can become part of creating new memories while still honouring someone so special. Thank you for trusting us with that. 🎄
Toddla Team
Great products with honest reviews
Great products with honest reviews
5. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä toddla.co
We really appreciate this, Joanne. Short and sweet, but it means a lot to know you’ve been happy with both the products and what you’ve seen from other customers. Thank you for taking the time to leave a review. 😊
Toddla Team
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