Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

the lowest rates for parcel forwarding, except shop n' ship -aramex service. but that service has invoice issues and all, and no consolidation, thus tiptrans is very good. it has all options/services... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Einwandfreier Service. Wir wurden über den Eingang der Pakete informiert. Fotos von jedem Paket wurden erstellt. Der Versand von Hong Kong nach Deutschland per UPS hat genau 1 Tag gedauert. Wir buch... Näytä lisää

Saanut 1/5 tähteä

I am writing this to warn others about my terrible experience with TipTrans. I had an issue with my shipment, and since then, I have been completely ignored. Despite multiple attempts to contact... Näytä lisää

Saanut 5/5 tähteä

i have used these guys on a good few ocasions over the last few years, UK after brexit and Germany when a supplier thought ireland was too difficult, then hong kong for similer reasons. All delivery... Näytä lisää

Yrityksen tiedot

  1. Lähetti- ja kuljetuspalvelut

Erilaisten ulkoisten lähteiden tuottama tieto

Your partner in China, Hong Kong, Germany and the Czech Republic - parcel forwarding, virtual address, consolidation, shipping, assisted purchases, suppliers sourcing


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

820 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 51 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

des frais supplémentaires qui s'ajoutent

Compliqué a utiliser au regard d'autres compagnie , factures pas claires, propose des expeditions avantageuses qu'ils ne sont, en définitive, pas en mesure de respecter , ce qui induit d'autres charges supplémentaires

20. toukokuuta 2025
Oma-aloitteinen arvostelu
Tiptrans-logo

Vastaus yritykseltä Tiptrans

Dear Customer,

Thank you for your feedback. We’re sorry for any difficulties with our service or unclear invoices. At Tiptrans, we’re constantly improving our user experience. Shipping rates may vary for items needing special handling or remote deliveries, which our calculator can’t always predict. Please contact us at cs@tiptrans.com with your order details to resolve this. We value your input and hope to serve you better.

Saanut 1/5 tähteä

I didn't receive my order

3. toukokuuta 2025
Oma-aloitteinen arvostelu
Tiptrans-logo

Vastaus yritykseltä Tiptrans

We're very sorry to hear that you haven't received your order. Unfortunately, we're unable to locate your details in our system based on the name provided. We've kindly asked you to reach out to us through Trustpilot so we can verify your information and look into this further, but we haven't yet received a response.

Please get in touch with us directly at cs@tiptrans.com with your order number or any relevant details. We genuinely want to resolve this for you as quickly as possible.

Saanut 5/5 tähteä

Helpful support, professional handeling

Ordered from Germany to Sweden. Helpful support, repacked and splitted my package to save on shipping. The value of my package was 2000€ so was a bit scary. But everything was handled very professionally.

2. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I think other reviews must be fake

I think other reviews must be fake. The experience I've had so far is very disappointing. I paid for consolidation/repackaging and the new size of the box doubled my shipping price from what I calculated. The prices on their website don't match the quoted price once logged in.

24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Tiptrans-logo

Vastaus yritykseltä Tiptrans

Thank you for your feedback, and we're truly sorry to hear that your experience hasn't met your expectations.

We’d like to clarify that the vast majority of consolidated packages do result in lower shipping costs. However, in some cases—especially when the final package becomes large or heavy—carriers may apply dimensional weight pricing or additional handling fees, which can increase the cost. We understand how frustrating this can be, and we’d be happy to look into your specific case. Please feel free to contact our support team—we can often offer solutions, such as splitting the package to reduce the overall cost.

As for the reviews, we assure you that all feedback on our Trustpilot page is from real customers sharing their genuine experiences. We value transparency and take all feedback seriously, both positive and negative.

Looking forward to assisting you further.

Saanut 4/5 tähteä

TipTrans is a good company with fast…

TipTrans is a good company with fast processing for orders, but the major problem I faced was the fees for payment; they accept PayPal only with 5% fees. and exchange rate To HKD, I wish they had a direct credit card with no fees. Overall, I received my order faster than I expected.

9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Be careful or you'll get screwed

I've been shipping packages to Russia for all of 2024 (approximately 6 times) through TipTrans. All of a sudden when I tried to ship the most recent package TipTrans decides to change it on me and no longer allow shipment to Russia (despite me getting packages there all the time from China and HongKong) and I spent a LOT of money getting my package over to them and funding my Tiptrans account ($150). After a HUGE hassle I finally was able to get them to return it to the USA where it came from but I wasted $100 in shipping and the other $50 is stuck in my tiptrans account with no realistic way for me to obtain those funds (since I funded it with Bitcoin).

28. helmikuuta 2025
Oma-aloitteinen arvostelu
Tiptrans-logo

Vastaus yritykseltä Tiptrans

Thank you for your feedback. We understand your frustration and truly regret the inconvenience this situation has caused.

Please know that we must comply with all applicable international laws, regulations, and carrier restrictions—which can change at any time, often without notice. While we were previously able to ship to Russia, the current geopolitical situation and related sanctions have made it impossible for us to offer that service at this time. Unfortunately, this is entirely outside of our control.

We’re glad we were able to return your package to the USA and we sincerely apologize for the cost and hassle involved. As for the remaining balance in your account, we’re happy to explore potential options with you—please feel free to reach out to our support team directly so we can assist further.

Thank you for your understanding,

Saanut 5/5 tähteä

10/10 service

10/10 service! Customer service was very helpful and they shipped my stuff in next day! Will use triptrans again!

26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Tiptrans are incredibly efficient

Tiptrans are incredibly efficient, just excellent service. Everything runs like clockwork and I can rely on them to receive, process and dispatch all my goods with correct customs information. Brilliant

21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Responding to Triptrans' post regarding my earlier post

How much did you pay for the fouled shipment. There was no payment made to my bank account. I can get a bank statement for verification.

The issue is not about whether or not my package was not insured and ended up in a different country at a different address.

The issue here is about the deliberate shipment to a different country, to a completely different address and lying to me all along.

There is no mistaking with the tracking results. The shipment was knowingly sent to Malaysia. You took advantage of the fact that the parcel was not insured and sent it to a different location, knowing I would have little to no grounds to pursue this case.

I have email evidence of my communication with Tiptrans. Tiptrans did very little to resolve the issue and the parcel was deliberately sent to Malaysia.

Stop blaming German DHL Post. I have had German DHL Post delivering my shipments uninsured from Temu to Vienna while residing in Vienna. If you had provided DHL Post with correct information then my parcel would have been delivered to me.

This is blatant lies.

11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Tiptrans-logo

Vastaus yritykseltä Tiptrans

Hi,

We take all claims seriously, and we’re genuinely sorry to hear about your frustration. However, we have not been able to identify you as a customer based on the information provided on Trustpilot. We’ve previously asked you to contact us directly with more details so we can investigate this matter thoroughly, but we have not received a response.

Please note: we do not and would never deliberately misroute or mishandle any customer’s shipment. All packages are processed according to the shipping instructions and carrier requirements provided at the time of dispatch. In cases involving uninsured shipments, we strongly recommend choosing insured options precisely to avoid complications outside of our control—especially when using international carriers.

If you believe there has been a mistake, we urge you again to contact our support team with full details, including your order or account number. Without this information, we’re unable to provide any meaningful assistance or clarify the situation further.

Saanut 1/5 tähteä

Weder günstig, noch zuverlässig

Nachdem mein Paket Retoure ging war es komplett verloren. Tiptrans hat kaum noch geantwortet, wenn dann zwei Monate später im Sinne von "wir sind an dem Thema dran" ... Erstattung via Paypal eingeleitet und zum Glück zu 90% zurückbekommen. Danach hat Tiptrans mein Konto einseitig einfach geschlossen.
Danke für nichts!

1. tammikuuta 2025
Oma-aloitteinen arvostelu
Tiptrans-logo

Vastaus yritykseltä Tiptrans

Thank you for your feedback. Unfortunately, the name provided here doesn't match any customer in our system. We've asked Trustpilot to contact you for additional details to help us address your concerns, but we didn't receive a reply. Therefore, we're currently unable to resolve the matter here. However, if you contact our support directly, we'll be happy to assist you further.

Saanut 5/5 tähteä

Very great and easy service to use!

I registered for this service only to buy something from a different country, where they don't ship to my address. I was very satisfied with the whole experience. The process is very easy to understand. It might take a bit longer sometimes, but I'm willing to wait. Overall I'm very satisfied. Thank you very much! Definitely I'll keep the account for the future.

2. maaliskuuta 2025
Oma-aloitteinen arvostelu

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