AVOID Awful customer service, no regard for customer timeframes. Monday AM delivery confirmed Saturday and Monday morning, arrives at 315pm, two workmen stood waiting to put away on site, total waste... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The driver Joe from the Stoke branch of Tippers was excellent, very patient and tried his best to place the goods in a safe place. Joe was polite and the delivery turn round was impressive, only 1 da... Näytä lisää
This is my first time shopping at Tippers. I found their prices very competitive and their customer service was fantastic. I had missed an item from my order. I spoke to them and they were able t... Näytä lisää
I visited the Lichfield store this morning to enquire about a Calor gas canister. Your team were incredibly helpful. I’d particularly like to acknowledge John who was fantastic. He was so knowledgab... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Tippers is a Family run Builders Merchant providing quality building materials for trade and DIY in Lichfield, Tamworth, Kidderminster, Uttoxeter, Birmingham, Wolverhampton, Huthwaite, Rugeley and Nuneaton.
Yhteystiedot
Europa Way, WS14 9TZ, Lichfield, Yhdistynyt kuningaskunta
- 01543 440000
- info@tippers.com
- tippers.com
4,5
Erinomainen
409 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Delivery on time
25. maaliskuuta 2026
First time shopping at Tippers…
First time shopping at Tippers excellent service all positive! Would Highly recommend this company.
22. maaliskuuta 2026
…click and don't collect.
Click & collect was not ready after receiving collection confirmation text.i was also stopped from leaving after an overzealous employee intercepted me even though I had receipts for what I went for.waited for 5 minutes while he had to check I had paid!.
23. maaliskuuta 2026
Brilliant service
Brilliant service, everything ordered, arrived as planned. One item was damaged and getting an exchange delivered was so easy, straight forward and quick. Great job Tippers, and free delivery over £500 👍
22. maaliskuuta 2026
Driver very polite and respected our…
Driver very polite and respected our property was a great help when delivering.
22. maaliskuuta 2026
Ordered my patio slabs from Tippers today
Ordered my patio slabs today. Have had a nightmare building project so far so it's so nice to deal with people who do what they say they're going to do and are also helpful along the way. Thanks Ian Rock! Looking forward to getting the slabs laid.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Great service and competitive prices
Great service and competitive prices. Delivery driver very friendly and helpful.
23. helmikuuta 2026
Would definitely recommend
Easy to order, quick to deliver. The sleepers we ordered are exactly as described. Good quality and great price. Would definitely use again.
22. helmikuuta 2026
⭐️⭐️⭐️⭐️⭐️
Best price and easy click & collect service
Great people to deal with
⭐️⭐️⭐️⭐️⭐️
25. helmikuuta 2026
Great company
Great company, excellent staff who are always helpful and the product range is amazing. I always use Tippers for any project I am doing
22. helmikuuta 2026
Delivered on time and in the right…
Delivered on time and in the right place so we could finish our job. Great service and a great price.
Thanks.
23. helmikuuta 2026
Sheet ply
Ease of ordering, delivered when i wanted it, top driver happy & courtious, what more could you want from a company
1. helmikuuta 2026
no delviery date was given
no delviery date was given, after we followed up, although we requested for 48 hours notice we were given only 4 hours notice, and since no reply came for the bleow email so we had to keep our cars at the road all day inconviencing our neighbours ( as we are located in a tight corner)
2 - only proforma invoice/quote was sent we need actual invoice for our records
3 - some of the wood (atleast 3 cuts of 1.6 metres have defects and are broken)
4 - although we requested the 45 mms be cut in two they were not
It was all done in a hurry we think - the man who dropped it off was in such a rush - but he has a picture of one of the broken pieces.
Edits
No email was provided for delivery
i asked if additional payment request for cutting could be sorted with office but it was not followed up with me
i do not wish to speak to the same person but a senior manager who can address these in a more diplomatic fashion and provide refund for the broken timber lengths
27. tammikuuta 2026
Vastaus yritykseltä tippers.com
Hi, thank you for your feedback. We’re sorry to hear you were disappointed with your experience.
Following a full review of your order and our delivery process, we can confirm the following:
Delivery notification was provided with 48 hours’ notice via email.
Our drivers are able to allow a reasonable amount of time on site; however, they are not able to wait while every individual length of timber is inspected before departure.
With regard to the additional cutting request, this could not be completed as the order had not yet been paid for. As standard policy, we are only able to process cutting services once full payment has been received.
If you would like to discuss this further, please contact Matt, our Timber Centre Manager, on 01543 440033, who will be happy to assist.
Kind regards,
Tippers Customer Service Team
helpful delivery driver
helpful delivery driver, only small issue was delivery by 12:00 didn't arrive till 15:00
22. tammikuuta 2026
Brilliant service
Brilliant service, very helpful and friendly,cheaper than your local DIY warehouse too.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.