Tiles and Smiles Limited Arvostelua 

351
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

They proactively substituted two larger tile samples for the four small ones I ordered, which was very helpful as the pattern could be seen more clearly

Yritys on vastannut

Saanut 5/5 tähteä

Great information when we called to ask questions. Simple ordering and delivery when promised. Great. I'll be using you guys again

Yritys on vastannut

Saanut 5/5 tähteä

The highest quality porcelain slabs & edging. Delivered with care, not a single mark, chip or blemish present on 40 pieces. I laid on a concrete base using Mapei Mapeker Exterior Rapid Set adhesive an... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The tiles arrived very quickly after my order, i was impressed. The delivery driver phoned to check i was able to accept the delivery early and then delivered them promptly. He was extremely helpful i... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Päällystemateriaalien toimittaja
  2. ja myös
  3. Laattamyymälä
  4. Lattiamateriaalit

Yrityksen kirjoittama

Tiles and Smiles is a trusted UK supplier specializing in garden paving, indoor wall and floor tiles, and patio slabs. We offer an extensive range of outdoor porcelain paving slabs, indoor tiles, and natural stones to suit various design preferences and functional needs. Our outdoor porcelain paving slabs are frost-resistant and boast a high anti-slip rating, making them a durable and safe choice for outdoor spaces. Whether you're enhancing your garden, patio, or indoor areas, Tiles and Smiles provides high-quality solutions for all your tiling and paving needs.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

351 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(351)

28 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellant

Well packaged, fast delivery good communication

18. tammikuuta 2025
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Gerry,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Prompt delvery.

9. marraskuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Kishor,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Lovely floor tile

Lovely floor tile, great delivery

14. marraskuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Adele,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Great samples and quick delivery

Great samples and quick delivery

16. lokakuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Pauline,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

The tiles arrived very quickly

The tiles arrived very quickly after my order, i was impressed. The delivery driver phoned to check i was able to accept the delivery early and then delivered them promptly. He was extremely helpful in unloading the tiles and getting them into a safe position. However my landscape gardener has let me down and now can’t start until 28/10/24 so I'm unable to comment on the actual tiles. I will update you then. So looking forward to having this garden upgraded with around 60m2 porcelain tiles.

1. lokakuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Adam,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Great customer service

I originally wrote a rather scathing review of the service received from Tiles and Smiles but I must now retract. They contacted me immediately after reading my original 1 star review and the negative issue is now resolved. So no longer a 1 star, definitely a 5 star.

4. lokakuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Sheena,

Thank you for shopping from us and for your nice comment. We`re always here for you.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Efficient oredering and delivery

Efficient oredering and delivery. High quality products

15. syyskuuta 2024
Oma-aloitteinen arvostelu
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Sm,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 4/5 tähteä

Good experience and a quality product

I ordered 30sqm of Paving from them, asking for delayed delivery, which they executed perfectly. The only glitch was that it wasn't confirmed to me that the instruction had been received and understood, otherwise the experience was perfect.

I ordered samples before placing the main order, these arrived next day, were well packaged and were larger than the samples I'd received from other suppliers making visualising the finished look a bit easier.

Delivery was good, the courier kept me informed. On inspecting the paving, there was minimal damage, just a couple of chipped corners out of 60 slabs, and both of these didn't reach the surface of the paving, so overall all the slabs were perfectly usable, though I had allowed for wastage. It would have been good to have a bit more time to report damage, though I believe the timescale is driven by the courier, and in the end I didn't have any damage, but it added to the stress when I was waiting for them to arrive

30. elokuuta 2024
Oma-aloitteinen arvostelu
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Anthony,
Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 1/5 tähteä

Delivery driver cut up drive

Delivery driver cut up drive, knocked patio slabs over and hit pillars on gateway.
Tiles Smiles said not their problem need to deal with delivery co.
Many weeks of arguing with the delivery co. and they refuse to acknowledge any involvement of the damage. absolutely ridiculous. BEWARE! Use at your own RISK!

26. huhtikuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Gary,

We are sorry to hear that your issue still has not been resolved by the pallet network company, which made the delivery on our behalf.

In our last conversation with them months ago, they confirmed that their insurance company would address the problem you encountered, and we provided their contact details to you at that time. Since we had not heard from either you or the pallet network company, we assumed the issue was resolved. Had you informed us earlier, we could have found a solution as soon as possible.

We will follow up with the pallet network again. As we mentioned before, since the delivery was carried out by a third-party company, we cannot directly involve our insurance company. The claim must be handled through your insurance company, who should then contact the pallet network company.

We will also call you to discuss this further, and we once again apologize for the inconvenience you have experienced.

Kind regards.
Tiles and Smiles

Saanut 5/5 tähteä

Customer Service

Arrived on time and all packaging intact, great service. Oh and the tiles are lush too!

9. syyskuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Coletta,

Thank you for shooping from us and your kind words . We really appreciate you taking time in leaving us such nice review.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Definitely Tiles with Smiles…

Brilliant company to deal with their products are not only top quality they are well priced within the market.
I have used Tiles and Smiles for one indoor project and two outdoor projects and all three look fantastic the standard of their porcelain tiles are excellent. You will not be disappointed.

4. syyskuuta 2024
Oma-aloitteinen arvostelu
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Dean,

Thank you for shooping from us and your kind words . We really appreciate you taking time in leaving us such nice review.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Delivery arrived within 24 hours

Delivery arrived within 24 hours. Packaging was looking battered and still waiting to see if product inside is ok

8. elokuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Duncan,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Excellent Service!

We bought several samples to help us make a decision on our new garden patio. The samples arrived in just a few days and as a result we are coming close to placing an order. I’m already very pleased with this company’s service and attention to detail.

5. elokuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear John,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Excellent product

Excellent product, great price and sample delivered quickly

5. elokuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Helen,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Great website with a wide range of…

Great website with a wide range of colours and sizes.
Ordering samples enabled the correct choice of colour.
Ordering was easy, and delivery was exactly as advised, with no damage or breakages.
Really happy with the choice of slabs - TASOS CREAM, and would definitely buy from Tiles and Smiles again.

26. kesäkuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Brian,

Thank you for shooping from us and your kind words . We really appreciate you taking time in leaving us such nice review.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Ness was very helpful and my tiles have…

Ness was very helpful and my tiles have arrived today . Can’t wait to see them unpacked !

30. toukokuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Karen,

Thank you for shooping from us and your kind words . We really appreciate you taking time in leaving us such nice review.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Friendly and efficient on the phone

Friendly and efficient on the phone. Provided useful information. And we’re going ahead with the perfect driveway pavers.

30. huhtikuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Sherry,

Thank you for shopping from us and for your nice comment.

All the Best !
Tiles and Smiles Ltd.

Saanut 5/5 tähteä

Fast delivery of black grout

Fast delivery of black grout, quality item at a decent price.
Not to happy with the courier and it looked like the box had been dragged down the road and the grout tub is broken, no reflection on Tiles and Smiles.

1. toukokuuta 2024
Tiles and Smiles Limited-logo

Vastaus yritykseltä Tiles and Smiles Limited

Dear Dave,

Thank you for shopping from us and for your nice comment. We`re sorry to hear that you receive the broken tub, we`ll report this to courier service.

All the Best !
Tiles and Smiles Ltd.

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