We’ve been using London Stone for our projects at Flourish Landscaping, and honestly, the service has been excellent all round. Dan Pan has been brilliant to deal with, really helpful, knowledgea... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Jason has been exceptionally patient whilst we struggled to decide on paving slabs. Moving samples outside to see in the sunlight and accessing pictures online of the stones in situ. Never pushy just... Näytä lisää
Yritys on vastannut
Arrived on time. Helpful driver, helpful service when I was checking I was reordering the correct paving stones. This was a further number of tiles that I needed after a couple of years and they were... Näytä lisää
Yritys on vastannut
Good communication as usual about Delivery times and updates.Great product in the chelmer valley clay pavers. We asked for the smaller delivery lorry due to country lanes which turned up with an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Päällystemateriaalien toimittaja
- Maisemointitarvikkeiden myymälä
- Luonnonkivitoimittaja
- Terassilasien toimittaja
- Kivitoimittaja
Yrityksen kirjoittama
Established in 2005, London Stone is an award-winning, nationwide hard landscaping materials supplier. We provide top quality and innovative materials, such as porcelain, natural stone and clay paving, composite decking, cladding, and all things hard landscaping. We also stock an extensive range of Corten Steel planters and metal garden pergolas. London Stone provides exceptional customer service as standard. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next day delivery often available. London Stone offer a FREE 10-Year Homeowner Guarantee on porcelain paving, as well as offering in-house bespoke masonry services and a pre-sealing service. London Stone possess and impressive portfolio of showrooms around the UK. Our showrooms offer a relaxed and pressure-free environment. We believe in letting our materials speak for themselves and assisting our customers at their own pace. That's why you won't experience any hard selling at London Stone; instead, you'll discover a space designed to make your visit enjoyable and stress-free. We have friendly, experienced sales staff on-hand at all showrooms to help guide your materials-selection journey, alongside complimentary refreshments, and takeaway samples service. Many of our products have featured in show gardens and trade stands at prestigious events such as the RHS Chelsea Flower Show and RHS Hampton Court Palace Garden Festival. London Stone is an excellent employer, providing a great working environment for our staff, including working flexibility, employee recognition and awards, and private health care. London Stone is an accredited Real Living Wage employer, and is certified as a carbon neutral business. London Stone - how beautiful gardens begin
Yrityksen kirjoittama
- About us
- London Stone is a market leader in the supply of natural stone, porcelain, and clay paving, composite decking and cladding, in-house fabricated bespoke stone and complementary hard landscaping products such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No quibble returns | Carbon Neutral supplier *T&Cs apply.
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Yhteystiedot
Sutton Lane, SL3 8AH, Slough, Yhdistynyt kuningaskunta
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4,7
Erinomainen
4 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always impressed with London stone
Always impressed with London stone. Use them a few times. Quality is un-matched .
5. maaliskuuta 2026
Vastaus yritykseltä London Stone
Hi James
Thank you for your feedback and 5-star review.
It is always great to hear this from our customers that have placed either one or or numerous orders with us, it is always deeply appreciated how much our customer value our goods and the services we provide.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Brilliant service from Dan Pan and outstanding materials
We’ve been using London Stone for our projects at Flourish Landscaping, and honestly, the service has been excellent all round.
Dan Pan has been brilliant to deal with, really helpful, knowledgeable, and makes the whole process smooth from start to finish. The materials are top quality, consistently perfect for what we need, and the delivery service is spot on every time.
Reliable suppliers make such a difference on site, and London Stone never lets us down. Highly recommended from all of us at Flourish Landscaping.
7. tammikuuta 2026
Vastaus yritykseltä London Stone
Hi Craig
Thank you for your feedback and 5-star review.
What a lovely way to start the week.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team. Our aim is to be as helpful to our customers as possible and to make the experience using us the best it can possibly be.
I will pass on your thanks and kind words to Dan.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Vastaus yritykseltä London Stone
Good Afternoon Jonathan,
Thank you for your review and your time on Thursday on the phone discussing this too.
The team that look after our Trade Counter have been through some recent changes from being looked after by the sales department to now being under the control of our Operations team.
Please accept my apologies again for the complicated and disruptive experience you had at the trade counter. As per our call we do have training scheduled with the team for more of the sales enquiries they will be dealing with and the questions that come with those such as the confusion between splitting of project packs and pallets.
Your concern of the banner on our main gates advertising free nationwide delivery will be looked into and addressed as the banner does need to state that our terms and conditions do apply to those with that being the delivery being free over a certain amount on the order value.
The offer is always there if you wish to visit me at our Middlesex Showroom to discuss any upcoming projects or if you wished to place the order with me over the phone or in person prior to you collecting from Langley depot too if you wish to make the process smoother.
Once again please accept our sincerest apologies for the experience you had, we will use this as chance to learn and grow to better our service.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Vastaus yritykseltä London Stone
Hi Lazlo
Thank you for your feedback and 5-star review.
We’re delighted to hear that you found the customer service you have received was excellent - we always strive to give the best possible service to our customers, be that over the phone or in person at our showrooms.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Delivered Limestone on time and helpful staff
Delivered on time and helpful staff.
Also good price.
3. maaliskuuta 2026
Vastaus yritykseltä London Stone
Hi Colin
Thank you for your feedback and 5-star review.
We’re delighted to hear about how amazing you found the service you have received from our staff and that also the delivery arrived without delay. We do always try to help our customers with the affordability of our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Very good service ,friendly and professional people
Very good service
Definitely I use London Stone again
3. maaliskuuta 2026
Vastaus yritykseltä London Stone
Hi Illir
Thank you for your feedback and 5-star review.
We’re delighted to hear about how good you found our service and it is very nice to hear that you would use us again, Please don't hesitate to contact us when you need help with your next project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
All delivered as promised and then…
All delivered as promised and then again when we needed more units.
26. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Lesley
Thank you for your feedback and 5-star review.
We’re delighted to hear that the delivery went ahead and arrived without any issues, we are always happy to help and do our upmost for our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
It was an amazing experience
It was an amazing experience. I wouldn’t change anything about it. London stone paid attention to my every need and was extremely skilled in delivering satisfaction.
24. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Mark
Thank you for your feedback and 5-star review.
We’re delighted to hear about how amazing you found the service you have received from us from start to finish and the delivery went smoothly.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Brilliant
Brilliant, extremely informative and responsive, did everything they said they were going to do.
27. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Paul
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good service
Arrived on time. Helpful driver, helpful service when I was checking I was reordering the correct paving stones. This was a further number of tiles that I needed after a couple of years and they were still manufacturing them.
24. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Mary
Thank you for your feedback and 5-star review.
We do always appreciate hearing back from our customers.
We always aim to keep records of customers orders from the past in the off chance that they may need the same items again at a later date, hopefully at that point we still stock that product or can advise on an alternative.
We are happy to hear that the delivery was great and that value the service you have had been provided.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service
17. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Joanna
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
London Stone are always great to deal…
London Stone are always great to deal with . Good website with live stock levels. Prompt delivery with very friendly, helpful and experienced drivers which makes unloading into favourable locations unproblematic. Thank you for continued good service :)
19. helmikuuta 2026
Vastaus yritykseltä London Stone
Good morning Gerald,
Thank you for your feedback and 5-star review.
We’re really pleased to hear how much you like our products and our customer service.
It is always nice to hear from our customers about our website as we believe this to be a valuable tool from being able to check stock levels, seeing available delivery dates and to an array of images to show clients of the endless possibilities for designs and looks for their gardens.
Thank you very much again for choosing London Stone and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Delivery was 5 days overdue which…
Delivery was 5 days overdue which caused labour overrun problems, lack of service from the pallet company affected costs.
2. maaliskuuta 2026
Vastaus yritykseltä London Stone
Good morning Phillip,
Thank you for taking the time to leave us your review and for the orders you have placed with us.
Please accept my sincerest apologies that the delays and issues you have had caused by the 3rd party hauler.
I have discussed the matter with the Business Development Manager that looks after you account and they have informed me that a gesture has been made of compensation and they are just awaiting a reply from you on this.
We take issues like these very seriously, even though the delivery is not being made by us, the 3rd party hauler are still acting on our behalf delivering our goods to our customers, this will be addressed directly with them to ensure their service is improved.
Once again please do accept my sincere apologies for the issues and delays this has caused to you.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Knowledgeable friendly staff
Knowledgeable friendly staff, great products provided on time, good value for money.
20. helmikuuta 2026
Vastaus yritykseltä London Stone
Good morning Richard,
Thank you for your feedback and 5-star review.
As a company, we pride ourselves on the information we give to our customers to help them make the a fully informed choice on the materials they are planning on using. We always love hearing back from our customers about how friendly and welcoming our staff are as we always want to put the customers at ease and making sure they are choosing the right products for them.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Very good service
Very good service - from initial pricing to delivery all was carried out to a high standard
20. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Neily
Thank you for your feedback and 5-star review.
We’re very happy to hear how much you appreciate the customer service you have received throughout the ordering from start to finish. We strive to deliver this high standard to all our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
We CRE8TIVE OUTDOORS have ordered…
We CRE8TIVE OUTDOORS have ordered various Slabs over the months / years and we are delighted with
1. The ordering process
2. The communication
3. Delivery
4. Overall customer service
100%
17. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Neily
Thank you for your feedback and 5-star review.
We’re very happy to hear how delighted you are with service you have received from us across the whole process with the orders you have had from us. We look forward to working together with you more on your future projects and we appreciate your ongoing support.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
straight forward easy to deal with get…
straight forward easy to deal with get the job done
11. helmikuuta 2026
Vastaus yritykseltä London Stone
Dear Anthony,
Thank you for the review.
We’re glad to hear that you found dealing with us straight forward through your ordering process. Please let us know how we can make your next experience a 5-star one – we’d love to assist you again in the future.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Vastaus yritykseltä London Stone
Hi Graeme
Thank you for your feedback and 5-star review.
we do always appreciate hearing back from our customers and how happy they are with the products they have chosen, thank you again for taking the time to pass on your feedback. We are happy to hear that the delivery was great and that value the service you have had been provided.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Vastaus yritykseltä London Stone
Hi Les
Thank you for your feedback and 5-star review.
We’re delighted to hear that you’re happy with the products supplied and you value the quality of the products we provide. We have spoken many times over the years and we always value the orders you place with us with our ongoing partnership.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent customer service.
Jason has been exceptionally patient whilst we struggled to decide on paving slabs. Moving samples outside to see in the sunlight and accessing pictures online of the stones in situ. Never pushy just extremely helpful.
17. helmikuuta 2026
Vastaus yritykseltä London Stone
Hi Jenny
Thank you for your feedback and 5-star review.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team. Our aim is to be as helpful to our customers as possible to help them feel confident and happy with their choices for achieving the best look possible for their project.
I will pass on your thanks and kind words to Jason.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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