I purchased a torque converter from Thoroughbred Diesel that appeared to be drop-shipped from DPC. I sent back the core to the address provided on the paperwork on the box and followed all the instruc... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a hitch and paid for it immediately and was told 3 to 5 days shipping , half a month later still no parts so i called they made a mistake and never shipped it , and said three to 5 days again... Näytä lisää
Yritys on vastannut
6 days until 1 product showed up small bag of a couple of O-rings and a screen for a IPR sensor Other order was nothing but more injector O-rings no communication when $35 in shipping I receive one ho... Näytä lisää
Thank you for the great customer service. Even though UPS completely botched the delivery you guys immediately stepped up not once, not twice but three times. No excuses, no complaining, no hesitation... Näytä lisää
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Yrityksen tiedot
Yhteystiedot
4843 Rockwell Road, 40391, Winchester, KY 40391
- 1-866-737-4966
- sales@thoroughbreddiesel.com
- thoroughbreddiesel.com
1,6
Huono
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 18 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
this is a middleman company for diesel…
this is a middleman company for diesel parts. They sold me 2 bad parts. 1 was a used part for my transmission and a waterpump made by dieselsite. the waterpump fell apart in my block after 500 miles. the impeller spun off and caused $2000 in damage. thourobred would not help at all with the damage and dan from dieselsite said it was installed incorrect! Its 2 bolts, how is that even possible? Buyer beware dieselsite parts are just knock offs. chinees part last longer.
5. joulukuuta 2019
Oma-aloitteinen arvostelu
Didn't hold up to their end of the bargain.
Ordered a high pressure pump. All went well, except the pump was faulty. Stuff happens, no big deal. They sent out another and said they'd pay to have it installed if the old pump was faulty. The new pump has been running great now for 3 weeks and they refuse to pay for what they agreed to. They tell me the pump was ok, the spec sheet they sent me ACTUALLY shows the fault.
27. tammikuuta 2019
Oma-aloitteinen arvostelu
Bought from there a few times and have…
Bought from there a few times and have called for information when I had problems with my and I was helped right away. I ordered a down pipe for my 12 ram and got the wrong part and they emailed me a shipping label for me to ship it and as soon as I shipped it they sent me the correct pipe. I believe it was just a miss understanding between me and the salesman.
17. lokakuuta 2018
Oma-aloitteinen arvostelu
My wife purchased the EGR62 kit for…
My wife purchased the EGR62 kit for my'04 F250. On the website it says kit comes with detailed instructions. It does not, If I would have gotten the EGR60 kit then I'd have gotten instruction. Also , it says on your website it does not require removal of intake. Correct me if I'm wrong here . But ain't the damn egr cooler under the intake ??? I think it is wrong to not give something in the kit that you say is there. Or is it I didn't spend enough money at your business ? When I called the store I was told by a guy he'd email them right out to me.1.5 hours later I called again , cause I haven't received them and was told the instructions don't come with that kit . I'd need to purchase the EGR60 kit to get instructions. Funny , I went on to sinister diesel website and they sell a similar kit , and was able to print off instructions for it . I know who is getting my money net time.
3. lokakuuta 2018
Oma-aloitteinen arvostelu
Shop ordered an IDM for my 7.3 through…
Shop ordered an IDM for my 7.3 through them. Was told one week to build it 1 day to ship it. It has been 21 days. And they still keep getting crap excuses. I will never do business here.
25. huhtikuuta 2018
Oma-aloitteinen arvostelu
I placed an order online and was later…
I placed an order online and was later contacted because the item was out of stock. No big deal. I went on the website and found a different version then resubmitted. Once again, I was contacted the next day because that item was also out of stock. This time I placed the replacement order over the phone and used the website and the customer service reps real-time inventory to make sure we didn't waste any more time.
Found an item, was told it was available. googled the wheels to see how they would look on my truck and noticed a few different versions of the same wheel. I checked with the rep before getting off the phone on which version I would be receiving.
1 week later, wheels finally arrive....the wrong set. Called them back to sort out the issue and was giving a racket about how they are going to process the return but basically played the card that they re doing me a huuuuuge favor. I should have read other reviews before working with this company.
10. huhtikuuta 2018
Oma-aloitteinen arvostelu
Terrible company
Terrible company! Advertised an Edge programmer would ship with free next day air. They shipped it ground, I called and spoke to customer service and they said there was nothing they could do. They could send me some stickers but that was it.
FRAUD!
2. maaliskuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thoroughbred Diesel
Gary,
When approving and processing the order, the employee overlooked the NDA and indicated for the package to go ground. It was an honest mistake which our staff member from the tracking department advised you of. You requested a refund but you were not charged for ground shipping nor were you charged for the NDA (which was free to begin with. Again this was an honest mistake and there was nothing for us to refund, we can't discount the product itself either as this would void the warranty but you hung up on our rep before she could tell you that piece of information as well. This is not a case of fraud but rather and honest mistake which we are addressing with the employee responsible.
Good customer service
Received a defective pump. Customer service is good. Returned pump. (Paid $17). Got a new pump that works
26. helmikuuta 2018
Oma-aloitteinen arvostelu
Quick shipping great parts
Quick shipping great parts. Will definitely buy from here again
10. helmikuuta 2018
Oma-aloitteinen arvostelu
Came just in time to get my build …
Came just in time to get my build finished up, great company 👍🏼
8. joulukuuta 2017
Oma-aloitteinen arvostelu
They did a great job.
7. joulukuuta 2017
Oma-aloitteinen arvostelu
Amazing customer service and thank you …
Amazing customer service and thank you for all the YouTube videos there amazing thanks, have had helped me a lot
6. joulukuuta 2017
Oma-aloitteinen arvostelu
Straight up
Straight up, no bullsh#it and straight to the point. Thanks y"all! Thats the only complain i have, wont let me type what i want to type.
6. joulukuuta 2017
Oma-aloitteinen arvostelu
Happy Customer
5. joulukuuta 2017
Oma-aloitteinen arvostelu
It was quick easy to navigate and fast …
It was quick easy to navigate and fast shipping , packaging was exceptional
5. joulukuuta 2017
Oma-aloitteinen arvostelu
Great service and parts fit perfict
27. marraskuuta 2017
Oma-aloitteinen arvostelu
Ups vs usps!
Everything worked out well. I wish you used usps so i would have recived it sooner.
24. marraskuuta 2017
Oma-aloitteinen arvostelu
Fast and easy shipping
Fast and easy shipping package wasn't damaged and fit great. Definitely shopping with Thoroughbred again!
23. marraskuuta 2017
Oma-aloitteinen arvostelu
Very fast accurate and professional …
Very fast accurate and professional service
23. syyskuuta 2017
Oma-aloitteinen arvostelu
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