Good company to deal with!! Left a poor rating originally because I ordered stuff from a few companies, got confused and one of them is screwing me over. Please dont ever do business with CPP Diesel t... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Being honest, am screamin Industrial Injection from the roof of the shop. never heard my Cummins him so well, no more than dropped them in, racked 4400 miles over 6 days hours after install, not one i... Näytä lisää
So far so good, the product has made a 2 mpg improvement from base. I bought it under the guise that it may remove injector knock, tank #2 as of today. High return pressure sounds have already lessene... Näytä lisää
The packing job is a little overkill but definitely not getting damaged. Part was super easy to install as well
Yrityksen tiedot
Yrityksen kirjoittama
Industrial Injection is a family operated business, founded by the late Brady Williams in 1985. We are the leading distributor, supplier and remanufacturer of diesel fuel systems, turbochargers, and engines. We carry the top diesel brands for On/Off highway, industrial, marine, automotive, and agricultrual applications. Our experience in fuel injection, turbocharger, & engine components is unmatched. Industrial Injection will always deliver the best products for your light, medium, & heavy duty diesel. Industrial Injection specializes in the design and manufacture of diesel fuel injection systems, turbochargers, and other related products. We offer a wide range of products for various diesel engines, including those used in passenger cars, trucks, and industrial & agricultural equipment. Industrial Injection also offers fuel injectors, fuel pumps, fuel delivery systems, turbochargers, and engines. We also offer performance upgrades and modifications for diesel engines, such as high-flow fuel injectors or fuel pump kits. In addition to designing and manufacturing these products, we provide services such as fuel system repair and maintenance, engine rebuilding, and general pick-up truck maintenance. We also provide technical support and assistance to customers who use our products.
Yhteystiedot
South 300 West 2858, 84115, South Salt Lake, Yhdysvallat
- industrialinjection.com
4,6
Erinomainen
889 arvostelua
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Choose wisely there’s better and cheaper
The time that they gave me was off way off first of all second of all the support team isn’t effective and doesn’t help with the questions I had aswell as charging me for something that will not matter to me and something I shouldn’t be paying for that is all I would recommend going somewhere else
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Industrial Injection
Hello Myles, can you please provide me with your order information so I can look into this for you? I cannot find your name in our system that shows you ordered anything from us. We pride our selves in our customer support and have helped thousands of customers. Please provide me a little more information to assist you with your complaints.
Well after I ordered the tool kit to…
Well after I ordered the tool kit to install injector cups in a ISX. I thought I should get some extra o-rings for the cups. So I tried to call back and get them to put them with the tool. Charged me $24 to ship the tool kit. Charged me $43 to ship 24 o-rings that cost $60 for the o-rings. No one was any help when I called back. But about the tool. It worked great on installing the cups.
24. maaliskuuta 2026
Perfect part
The packing job is a little overkill but definitely not getting damaged. Part was super easy to install as well
13. maaliskuuta 2026
You great service
You provided fast, knowledgeable service at a great price! Thank you!
20. maaliskuuta 2026
Horrible product support and sell knock…
Horrible product support and sell knock off Chinese counterfeits.
12. maaliskuuta 2026
Vastaus yritykseltä Industrial Injection
Hello Dane. The products we sold you are 100% Genuine Cummins and Bosch. Please tell us why you think they are counterfeit. I can promise you they are not.
We just tried calling you and you immediately hung up and blocked us. We then sent you an email with no response. Please contact us so we can verify your negative claims.
shopy said Item was delivered when it…
shopy said Item was delivered when it wasn't, called industrial injection multiple times to find out why it hadnt shipped, employees said they would find out and get back to me and never did so i ended up calling 4 times before they found where it was and shipped the item. item arrived 2 weeks late after i told a customer his vehicle would be ready 2 fridays earlier. shit service
16. maaliskuuta 2026
Vastaus yritykseltä Industrial Injection
Hello Andrew, We sent you an email the day you ordered it notifying you of a lead time to build the turbo. The lead time we estimated did take a little longer than expected and we apologize for that. We do not know why Shopify sent you a shipping confirmation but we will look into that issue for future orders. We shipped the product the day it was completed and sent you a notification with tracking that day as well. We apologize for the delay but we did communicate with you the day it was ordered letting you know if a lead time.
They had just what I needed
They had just what I needed, and I recieved it in a few days. Great price!
11. maaliskuuta 2026
Slow and no contact
No contact about shipping or status. Had no idea when to expect parts I should of ordered parts two weeks before needing them my bad. Good parts though! In regards to a tracking # check your emails no tracking # was ever sent like I said no contact ! Thank you.
10. maaliskuuta 2026
Vastaus yritykseltä Industrial Injection
Hello Robert, I see you placed your order on 2/26. We received, the order Friday 2/27. We were able to process your order the next business day Monday 3/2 as we are not open on weekends. We shipped the product only 2 business days after your order was placed. On 3/4 UPS had an issue with the address you provided or a possible sortation issue per the tracking number we emailed you and it was shipped back to us. We then re shipped the package after correcting the address or possible sortation issue UPS had. I apologize for the delay but this issue is directly related to issues with UPS and not something on our side. We hope you can understand this was not our doing and a fault of UPS and we hope you do business with us in the future.
Thank you,
iidiesel Team
Correct product the first time and the…
Correct product the first time and the variety of items matched nowhere else!!!
9. maaliskuuta 2026
Fast delivery and the correct part with…
Fast delivery and the correct part with a perfect fit.
17. helmikuuta 2026
Got what I needed in a timely manner…
Got what I needed in a timely manner thank you !
4. helmikuuta 2026
All good
Good company to deal with!! Left a poor rating originally because I ordered stuff from a few companies, got confused and one of them is screwing me over. Please dont ever do business with CPP Diesel they are the worst company in existence!! Liars and cheats. Industrial Injection is great!!
26. tammikuuta 2026
Vastaus yritykseltä Industrial Injection
Thanks William! Call me for anything!
Brett
Ordered fuel pin and governor spring…
Ordered fuel pin and governor spring for VE pump 4BT, woke up the little 4 cylinder.
21. tammikuuta 2026
customer service is very important to…
customer service is very important to me, obviously customer support is a top priority for Industrial injection! Thank you for your top notch support and innovative solutions.
26. tammikuuta 2026
Returning unused parts in the
Returning unused parts in the original packaging. 15% restocking fee. I pay return shipping. I’ll get back 60% of what I spent.
8. tammikuuta 2026
Vastaus yritykseltä Industrial Injection
Re-stocking fees for products you no longer want is a standard in the industry. We shouldn't have to pay shipping / repackaging fees for a product you decided you no longer want that you ordered off our website.
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