AVOID these ‘Spun plastic’ shorts! I’m pretty sure that no gynaecologist would ever recommend! In an era of microplastics being an issue for women down below when they sweat, I had high hopes... Näytä lisää
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I don't think I have ever dealt with a company that had better customer service than Thigh Society! They respond quickly and with knowledge. I appreciate all of their efforts and professionalism. T... Näytä lisää
Yritys on vastannut
Thigh Society shorts are the most comfortable, lightweight cooling shorts to wear. They are a very responsive company and stand behind their product. The shorts are undergarments so there is a no retu... Näytä lisää
Yritys on vastannut
I loved the first couple of pairs of The Cooling Shorts. They are great under dress & kept me cool on hot days. When I went to re-order more, as summer is upon us, I found out that they had great new... Näytä lisää
Yritys on vastannut
4,1
Hyvä
89 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Problems with returns/refunds
The item I received had no liner on it for hygiene so I respectfully tried it on over mine. The garment was uncomfortable and I did not like the quality. They said I could not return due to hygiene. When asked if I could get a refund for an item I did not like, they do not do refunds either. Never received a paper copy of my transaction with the item when I received it. I did not want a replacement item, only a refund. Most intimate women items are returnable and/or refundable. I am out $50 and with an item I won't wear. Bad customer policy for return and refund.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you for your feedback. We’re sorry to hear the slip shorts did not meet your expectations in terms of comfort and quality.
Our return policy and Fit Guarantee are outlined on our website prior to purchase. Due to the intimate nature of our products, we are unable to accept returns or offer refunds once slip shorts have been tried on. However, if the fit was not right, our Fit Guarantee allows for a reshipment in a different size or style.
Please feel free to reach out to us at info@thighsociety.com and we’d be happy to help.
We also appreciate your note about packaging and receipts, and will take this into consideration.
Thank you again for sharing your experience.
I’ve worn the cooling shorties for a…
I’ve worn the cooling shorties for a little over a year and LOVE THEM so I ordered 2 more pair. But my new shorts were rolling up my thigh which had never once happened before. I emailed and figured I would just get a “sorry-no refunds” type response but I sure did not! Amy responded very quickly, gave me some hacks to try, and said if those didn’t work we could look into replacing. After a few back and forth emails that were immediately responded to, I have a new pair coming! Excellent customer service!
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for your kind words. We’re so happy to hear how much you love your slip shorts and that they’ve been a go-to for you over the past year.
It means a lot to know you had a great experience with our support team. We always aim to be responsive, helpful, and make sure you feel taken care of.
We truly appreciate you taking the time to share this!
Misleading Return Policy
Thigh Society only sells slip shorts. They have a return policy which states that they don't except returns on undergarments with the only caveat being that they will exchange one pair for size. They intentionally mislead buyers since they call their products slip shorts, not undergarments, yet the won't except returns on the slip shorts. So why not say no returns on slip shorts.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
We apologize for any confusion, but our slip shorts are considered undergarments. For hygiene reasons, our Fit Guarantee clearly states that we do not accept returns. This information is outlined on our site before purchase so customers can make an informed decision.
That said, our policy goes beyond a standard no return approach. If the fit is not quite right, we offer a complimentary reshipment so you can try a different size or style at no additional cost. In your case, we offered exactly that based on the preference you shared.
Our goal is always to make sure you end up with a pair of slip shorts you love, and we stand by that commitment. If you would still like to take advantage of the reshipment option, please reach back out to us directly at info@thighsociety.com and we’ll be happy to assist.
Happy Customer
Order came very fast. So very comfortable, will be ordering more and telling my friends. Happy Customer!
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you for the wonderful review. We are so happy to hear your order arrived quickly and that you are loving the comfort of your slip shorts. It means a lot to us that you plan to order more and recommend them to your friends. We truly appreciate your support and are glad to have you as part of the Thigh Society community.
The shorts didn't fit me right but the…
The shorts didn't fit me right but the customer service was amazing. They went above and beyond to help me and returned them no problem.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for your kind words about our customer service. We are sorry the slip shorts were not quite the right fit for you, but we are really glad our team was able to help and support you. Providing thoughtful, attentive service is very important to us, and your feedback means a lot. If you ever decide to try our slip shorts again, we would love to help you find a pair that works perfectly for you.
Exceptional customer service
First time purchaser and I wasn’t sure if I had ordered the correct size. Contacted customer service, who were extremely helpful and then sent a pair in a different size. Above and beyond what I would expect. Thank you.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for your kind words! We’re thrilled to hear our team could help you find the right fit and make your first experience a great one. We hope you love your slip shorts and look forward to having you shop with us again!
WARNING buyer beware
WARNING buyer beware
I ordered 2 pairs of slip shorts. The first package got lost at the post office and I contacted customer service asking them to initiate a mail search request with the post office but they didn’t do it. They told me they were sorry and going to expedite a free replacement but it wasn’t free as I already paid for it. The second package did not arrive either. The tracking said it was handed to someone at my address which is a blatant lie as I was home all day waiting for the package. They said they won’t refund my money because you can’t return undergarments but I’m not returning anything because I still don’t have my order after over 20 days. There is no phone number and the email is sus. I would not recommend this company to my worst enemy. I had to file a dispute through my financial institution to get my money back.
I just wanted the underwear but I’m so deflated by this experience. They aren’t even trying to appease me in any way. Total bum out. They did not issue a refund. My bank issued the refund. They said they couldn’t refund my money so in order to appease me they were going to send another two pair for free. Nor will they help me do a search with my local post office to locate the package. They did communicate with me but the support I received was lousy and again BEWARE. SAVE YOUSELF THE HASSLE and shop somewhere else.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
We’re very sorry to hear how frustrating this experience has been for you. We understand how disappointing it must be to wait for an order that you were looking forward to receiving.
After you reported the first package as missing, our team fulfilled and shipped a replacement order to the same address provided. Both shipments were accepted into the USPS delivery network with valid tracking numbers. Unfortunately, once packages are handed off to USPS, the delivery process is outside of our direct control.
Even so, we have still worked to resolve the situation and have issued a full refund for your order. We have also responded to you privately to provide additional details and assistance if needed.
We want to reassure you and anyone reading that we are a legitimate business and we do our best to resolve situations like this when carrier delivery issues occur. Please feel free to respond to our direct message if there is anything further we can do to assist you.
I can't fault the Cargo for comfort but...
I purchased the Cargo style mainly for travelling and I can't fault the product for comfort, being lightweight and perfect for exercising or under clothing. However, the "wiff wiff" sound of my legs rubbing was not expected and somewhat unwanted. Maybe others won't hear it, but I do and I can't unhear it either.
Kerry (she/her) not Geoff!
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you for taking the time to share your feedback. We’re so glad to hear that you found the Cargo style comfortable, lightweight, and great for travel, exercise, and layering under clothing. That is exactly what we designed it for.
We’re sorry to hear the “wiff wiff” sound you noticed was not what you expected. When fabric moves as your thighs brush together, a light sound can sometimes occur. It is a normal characteristic of the material and often blends into everyday background noise, but we completely understand how it can become noticeable once you have picked up on it.
We would love the chance to help and explore your options. Please feel free to reach out to us directly at info@thighsociety.com
and our team will be happy to assist further.
All over amazing
I had an issue with my order and the customer service agent solved the issue! I’ve been buying these for 5 years and they are so great. I wear them for all kinds of situations or times. I wear the longer ones as shorts at home, especially the cooling one in the summer! I wear them with a long t shirt. I wear them to bed and lounging. So amazing wearing them under skirts or dresses. The fit is perfect, even if I get a size above or below my actual size they still fit, they aren’t tight around the waist or dig into your stomach. They are one of my best purchases.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for your thoughtful review and for being with Thigh Society for five years. We are so glad our customer service team was able to resolve your issue quickly.
It means the world to hear how much you love your slip shorts and how many ways you wear them, from lounging at home to staying cool in the summer and layering under skirts and dresses. We designed them to be comfortable, versatile, and easy to wear, so knowing the fit works well for you is the best feedback we could receive.
We truly appreciate your support and are so happy our slip shorts continue to be one of your best purchases.
great customer service
I had an issue when I ordered where I used Shop and didn’t realize my Shop account had the wrong delivery address on file… it was so close just the wrong address. I contacted customer service and they got back to me quickly, kindly, AND sent me a new package!! Not only that but the product itself is fantastic.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for the kind words. We’re really happy we could help get everything sorted and make it right for you. It means a lot to hear you’re loving your slip shorts, and we truly appreciate you sharing your experience.
Best shorts for under dresses
I purchased some shorts from here several years ago and they were great, but maybe a little thick for summer. I just purchased the cooling shorts and they are great. They fit well and stay in place- I hardly know I am wearing them. Would definitely buy again
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you for taking the time to share your experience. We are glad to hear you noticed the difference with our Cooling slip shorts and that they feel comfortable and secure throughout the day. Hearing from longtime customers and knowing our pieces continue to earn a place in your wardrobe means the world to us.
Amazing!!
Amazing customer service! This are the best short very. I highly recommend and i believe everyone needs to try them
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
We’re so glad to hear you’re loving your slip shorts! Providing great products and customer service is what we’re all about. Thank you for recommending Thigh Society.
The most amazing shorts…
These might be the most amazing shorts I’ve ever worn.
As a plus size (3XL/4XL) girlie, I’m always nervous about “big sizes” but these are fantastic! Great fit, brilliant colours, and amazing quality. They work under dresses or even just as sports shorts - comfortable enough for at the gym AND all-day wear without being see through or riding up. Definitely going back to order more.
Customer service is outstanding. One of my pairs had a loose thread on the gusset and I was concerned about separation. Within hours of emailing them, they had replied to my concerns and issued a new pair!!
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for your wonderful review. We are so happy to hear that you love your slip shorts and that they feel comfortable, supportive, and versatile for both everyday wear and the gym.
It means a lot to us that the fit, colours, and quality met your expectations, especially knowing how important that can be when shopping for extended sizes. We are also glad our customer service team was able to respond quickly and get you a replacement pair right away.
Thank you for your support. We truly appreciate you and look forward to welcoming you back again.
Amazing customer service - best ever!
I have been a Thigh Society customer for a few years now and love their slip shorts - original, cooling and cargo. I also love that they cater for women of colour with their shades, and would like more variety in the Australian store.
I recently needed to exchange some shorts that I purchased for my teenage daughter, whose size I miscalculated due to an adolescent growth spurt. Their customer service was exemplary. Highly responsive, customer-focused and efficient. Not only did they provide great guidance around sizing, but they also replaced two of the slip shorts with the correct size at no extra cost. I was very taken aback by their generosity and will remain a loyal customer. 💖💖💖
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for sharing this thoughtful review. We are glad you have been enjoying our slip shorts across the different styles and shades, and we appreciate your feedback about expanding the Australian store. It means a lot to hear that our customer service team could support you with sizing and make the exchange easy. We are grateful for your loyalty and for being part of the Thigh Society community.
I initially got a 5 inch length pair…
I initially got a 5 inch length pair that was not staying in place. I emailed thighsociety not really expecting a response back. Not only did I get a response, Kodiak offered lots of advice on what I can try, and also ended up suggesting and sending me a different pair to try that worked amazingly! Will defiantly be buying another pair of the 9 inch cotton shorts.
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for taking the time to share your experience! We’re really glad you reached out and that Kodiak was able to help you find the perfect fit. Finding the right length can make all the difference, and we’re thrilled to hear the 9” Cotton slip shorts worked amazingly for you. We truly appreciate your kind words and can’t wait to have you back for your next pair!
Great Customer Service
I had a manufacturers problem with one pair of the slip shorts I ordered, and customer service was wonderful and quick in fixing the problem. I do love the product and will definitely be a repeat customer . Nice to see a company stand behind their product.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for taking the time to share your experience! We’re really glad our customer service team was able to quickly resolve the issue and that you’re loving your slip shorts. Standing behind our products is very important to us, and it means a lot to hear that you’ll be shopping with us again.
A+ Customer Service
Thank you Amy for your amazing customer service! I had my elbows up and was prepared for "the customer service fight", but it never happened. My package was lost, and Amy replaced it. Sorry that my review isn't "exciting" with crazy details, but that's not the kind of customer service experience Thigh Society creates. Plain and simple fantastic customer service. Thanks again!!! I'll be back!
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you for the wonderful review. We’re so glad we were able to make everything smooth and stress free. That is exactly the experience we aim to deliver. We appreciate you giving us the chance to make it right, and we’re grateful to have you as a customer!
Great company service
I have made a few orders through this company and I have never had any issues. I received one pair and after only wearing them once or twice they seemed to tear and when I contacted the company and sent a photo, they sent me another pair for no charge. Recently, I ordered one pair and by accident they sent me two of the same thing. I contacted them to let them know that I got an extra pair and they replied back to just keep it. I have never had any issues with this company and I love the products.
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you for taking the time to share your experience. We’re very glad to hear that you’ve been happy with our products and our customer service.
We’re always committed to making things right, so we’re pleased our team could quickly replace the pair that tore and assist with the recent shipping mix-up. Your loyalty means a lot to us, and we truly appreciate your continued support.
If you ever need anything in the future, we’re here to help.
excellent customer service!
I recently had an excellent customer service experience with Thigh Society! In my most recent order, I received an item that was significantly smaller than it should have been. I reached out to customer service and provided some photos, to which they responded within a few hours. 24 hours later, they had rectified the situation and shipped me a replacement pair. I understand that mistakes are bound to happen, that’s life. It’s more about how someone responds to that mistake, and Thigh Society handled it in the best possible way. I’m very thankful and appreciative of the helpful, kind, and prompt customer service that I received!
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for taking the time to share your experience! We’re truly sorry that your order arrived smaller than expected, but we’re very glad our team was able to help quickly and get a replacement on the way for you.
You’re absolutely right that mistakes can happen, and it means a lot to us that you appreciated how we handled it. Providing kind, prompt, and helpful support is something we care deeply about, so your feedback really made our day.
Thank you again for your understanding and for being part of the Thigh Society community!
I love this company
I love this company, the products are just what I had been looking for for years. Something to wear under dresses to stop the chub rub but not be tight and uncomfortable. I first got a few pairs to wear on vacation to Hawaii, I liked them so much I ordered more while still on vacation. My most recent order was marked as delivered by the post office but didn’t show up. The post office didn’t help just said they’d check , but, Thigh Society took my info and immediately sent out a new order. Couldn’t be happier with them. Thank you
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä thighsociety.com
Thank you so much for your wonderful review. We are thrilled to hear that our slip shorts have been exactly what you were looking for and that they helped make your time in Hawaii even more comfortable. It means a lot to know you enjoyed them enough to order more while still on vacation.
We are also very glad we could help quickly when your package went missing. Taking care of our customers is always our priority, and we are happy everything worked out smoothly for you.
Thank you again for your kind words and your continued support.
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