I have placed a few orders with Wright Brothers and it’s always been great. The last order had a slight problem with the mussels but Wrights offered a replacement without any hesitation. Great custome... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Food is good but terrible customer service Told me it's my responsibility to receive a package they have misdelivered and refused to refund when delivering to the wrong place. Wright brothers... Näytä lisää
Yritys on vastannut
Unboxing a Wright Bros fish delivery is truly thrilling! The variety of fish, such as sea trout, lemon sole, cod, plaice, and coley, is excellent. Each piece is nicely portioned, ultra-fresh, and perf... Näytä lisää
Yritys on vastannut
Stunning birthday meal at @ Brothers Steak& Seafood. Menu was amazing with a great choice of meat, seafood and vegetarian. We chose from the set menu which had a great choice and amazing value. Lovely... Näytä lisää
Yrityksen tiedot
- Kalakauppa
- Tuoreruokatori
- Pakasteruokakauppa
- Päivittäistavaroiden kotiinkuljetuspalvelu
- Lihatuotteiden toimittaja
- Kala- ja äyriäismarkkinat
Yrityksen kirjoittama
At The Wright Brothers, we’re passionate about delivering the finest, freshest seafood straight to your door. Whether you're a seasoned chef, curious home cook or just love seafood, our expertly sourced shellfish, oysters, and fish make every meal unforgettable. We work closely with trusted fisheries and producers to ensure the highest standards. With next day delivery, premium packaging, and easy-to-follow prep tips, we make enjoying restaurant-quality seafood at home effortless. Join thousands of happy customers who trust Wright Brothers for exceptional seafood, outstanding service, and a taste of the coast—delivered with care.
Yhteystiedot
Yhdistynyt kuningaskunta
- thewrightbrothers.co.uk
4,5
Erinomainen
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
I have placed a few orders with Wright Brothers and it’s always been great. The last order had a slight problem with the mussels but Wrights offered a replacement without any hesitation. Great customer service, will certainly be buying from them again.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wright Brothers
Thanks so much for your kind words! We’re really glad you’ve enjoyed your orders, and happy we could sort things quickly for you. Hope you will enjoy the mussels .
No delivery, just vague excuses, and no attempt to sort it out.
I ordered and paid for delivery on a specific day. At 3pm on the day of delivery Wright Bros emailed me to say DPD had had an "unexpected" problem in Hinckley and my delivery was no longer coming. But not to worry though DPD would probably deliver it tomorrow (don't know when though, as Hinckley is like the Bermuda triangle) and it'd probably be fine as they'd packed it well, and thanks for your patience. Oh and if it is off, "contact us and we'll help you". Wright Bros state they are "passionate about delivering the finest, freshest seafood straight to your door." Shame their delivery partner doesn't share that passion.... I responded saying not good enough, I'm not in tomorrow, and I expect a full refund, as the item had not arrived on time, but got no response from Wright Bros. Pretty clear the email they sent was the standard one when DPD screw up yet again, and they don't monitor the responses and just hope the delivery turns up the customer doesn't complain....
Note the response.... basically a waste of time booking a specific delivery day. DPD turned up and left the delivery outside my house OVER 48 hrs after it was originally dispatched. Products weren't particularly cold and we didn't risk it, so basically a waste of money. You're better off going to a local shop...
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wright Brothers
Thanks for your feedback, and we’re sorry for the inconvenience caused.
As outlined in our delivery information and terms and conditions, delays of up to 24 hours can occasionally occur due to courier issues outside of our control. Our packaging is designed to keep products fresh for up to 48 hours in transit.
We also recommend scheduling delivery a day ahead of any important plans to allow for unexpected delays.
We understand this was frustrating and appreciate your understanding.
Food is good but terrible customer…
Food is good but terrible customer service
Told me it's my responsibility to receive a package they have misdelivered and refused to refund when delivering to the wrong place.
Wright brothers wants me to report a crime for an item they delivered to the wrong place and waste police time. Don't waste your time with delivery from this business.
To update, following this review they tried to take it down for defamatory content despite being my experience
27. maaliskuuta 2026
Vastaus yritykseltä Wright Brothers
Hi Benjamin,
We’re sorry you feel this way. As explained, the parcel was marked as delivered with photo confirmation and GPS . You reported this parcel is missing/stolen from the delivery location .To investigate or issue any resolution, a crime reference number is required this was clearly requested, but not provided. We always ask for crime reference number as this may help the police also with further crimes in the area .
Thank you for providing the crime reference number. We have now issued a full refund for your order.
We appreciate you sharing this information, as it helps both us and the police with any further investigation and supports preventing similar issues in the future.
Good offering
Good offering.
When suggesting receipts woudl be great to have options to get ingredientes
A tip. Add a good wine selection. You will make money and clients will love that they get good wine paring
27. helmikuuta 2026
Vastaus yritykseltä Wright Brothers
Thank you so much for your lovely feedback we truly appreciate you taking the time to share your thoughts.
We’re pleased to let you know that we do have a curated wine collection available under the Drinks section on our website, carefully selected to pair beautifully with our seafood. You can explore it
https://thewrightbrothers.co.uk/collections/wines-spirits
Your suggestion is genuinely valued, and we’re always looking for ways to enhance the experience for our customers. Thank you again for your kind support ,it really means a lot to us.
Quality food
Quality food, and excellent delivery, plus very well packed arrived in super condition.
25. helmikuuta 2026
Vastaus yritykseltä Wright Brothers
Thank you so much for your review! We’re thrilled to hear that you enjoyed the food and that it arrived in perfect condition. Your kind words mean a lot to us and motivate our team to keep delivering the best.
'Grey' Langoustines
On arrival a plethora of 'frozen' langoustines were discoloured, resembling a grey/brown colouration. In no way the vibrant colours expected from 'fresh' langoustines. Instantly discarded at great expense. Risk not worth taking despite half hearted reassurances from the organisation. Avoid, a much better product/service to be found elsewhere.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wright Brothers
Thank you for sharing your experience. We’re sorry the frozen langoustines didn’t meet your expectations. As we explained in our emails, we can confirm that the grey/brown colour is normal for frozen langoustines and does not affect their taste or quality.
We appreciate your feedback and hope to provide a better experience for you in the future.
Vastaus yritykseltä Wright Brothers
We’re delighted to hear you enjoyed the oysters and that your order arrived just as expected. Thank you for taking the time to share your experience and hope to serve you again soon.
Not like out of a supermarket Great delivery
Great delivery, fish is so fresh tastes delicious not like out of a supermarket at all
Good size portions quick an easy healthy meals
28. tammikuuta 2026
Vastaus yritykseltä Wright Brothers
Thanks so much! Really glad you enjoyed it . We take a lot of pride in keeping everything super fresh, so it’s great to hear that came through. Happy you liked the portion sizes too! Appreciate you choosing us for your meals and hope to see you again soon 🐟
Great delivery service and great food
Great delivery service and great food. Thank you.
28. tammikuuta 2026
Vastaus yritykseltä Wright Brothers
Thank you! We’re really glad you enjoyed both the food and the delivery 😊 Appreciate you taking the time to leave a review , hope to see you again soon!
Great Service superb quality as usual.
Thanks everyone involved, lovely fresh fish. Was surprised the Sea Bass was from Turkey though, I am doing my best to support the Fisherfolk in the SW.
28. tammikuuta 2026
Vastaus yritykseltä Wright Brothers
Thank you for your kind words ,we’re really glad you enjoyed the freshness of the fish 😊.We completely understand your wish to support SW fisherfolk and always aim to source as responsibly as possible, using a mix of local and carefully selected suppliers depending on availability and season from around the UK and abroad . Really appreciate you sharing your thoughts and hope to see you again soon.
Vastaus yritykseltä Wright Brothers
Thank you very much for taking the time to share your feedback. We’re delighted to hear that you were happy with the quality of the fish and our prompt delivery. Your kind words are truly appreciated, and we look forward to welcoming you again soon.
Unboxing a Wright Bros fish delivery is…
Unboxing a Wright Bros fish delivery is truly thrilling! The variety of fish, such as sea trout, lemon sole, cod, plaice, and coley, is excellent. Each piece is nicely portioned, ultra-fresh, and perfect for cooking immediately or freezing for later. The frozen prawns arrived in perfect condition, retaining their delightful taste. What a delightful surprise!
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wright Brothers
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you enjoyed unboxing your Wright Bros delivery and that the variety, freshness, quantity and quality of the fish met your expectations.
Your kind words truly mean a lot to our team . We look forward to serving you again very soon! 🐟🦐
Brilliant seafood
Brilliant seafood, at a reasonable price👍
Nothing is perfect..so, 9/10
Highly recommended.
30. joulukuuta 2025
Vastaus yritykseltä Wright Brothers
Thank you for your review!
We’re delighted to hear you enjoyed our seafood and found it great value for money. Thank you also for the recommendation , it really means a lot to our team.
We look forward to delivering to you again soon 🐟👍
Always reliable service and wonderfully…
Always reliable service and wonderfully fresh food.
30. joulukuuta 2025
Vastaus yritykseltä Wright Brothers
Thank you for your lovely feedback!
Your support means a great deal to us, and we look forward to delivering to you again soon! 🐟
Delicious1
Efficient! Speedy1 Packed well...but most of all delicious and good value!
Thanks
26. marraskuuta 2025
Vastaus yritykseltä Wright Brothers
Dear Customer,
Thank you very much for your kind review. It is always wonderful to hear that your experience with us met the high standards we aim to achieve. We really look forward to delivering to you again.
Warm regards,
The Wright Brothers Home Team
Highly recommended
The Wright Brothers continues to provide an excellent service, as always - highly recommended
26. marraskuuta 2025
Vastaus yritykseltä Wright Brothers
Dear Sarah,
Thank you so much for your wonderful review! We’re thrilled to hear that you continue to enjoy our service. Your recommendation means a lot to us, and we look forward to delivering to you again soon.
Best regards,
The Wright Brothers Home Team
Always a great choice… and delivered on…
Always a great choice… and delivered on time
29. lokakuuta 2025
Vastaus yritykseltä Wright Brothers
Dear Chris,
Thank you for your review. It is always a great pleasure for us when both quality and service meet our customers’ standards. We are very happy that you experienced what we value most.
We look forward to delivering to you again soon.
Warm regards,
The Wright Brother Home Team
Beautiful juicy clams
Beautiful juicy clams. Oysters were perfect and the cockles were just what the Dr ordered 🫶🏻
As always brilliant service
28. lokakuuta 2025
Vastaus yritykseltä Wright Brothers
Dear Kimberley,
Thank you for your wonderful review.
We are very happy to hear that your experience with us, both delivery and products, has been a success.
We look forward to delivering to you again soon.
Best regards,
The Wright Bros Home Team
First order was impressed with the way…
First order was impressed with the way fish is packed
Fish amazing and a problem with the mussels but customer service was amazing .
Will order again lovely company
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wright Brothers
Dear Lyn,
Thank you for your wonderful review.
We are very happy to hear your first experience with us was enjoyable.
We hope to ship to you again soon.
Best regards,
The Wright Brothers Home Team
So tasty and excellent value.
Really excellent quality fish, well packaged and fairly priced. Taste was better than what I had previously bought from supermarkets.
26. syyskuuta 2025
Vastaus yritykseltä Wright Brothers
Dear Peter,
Thank you for your great review.
It is always nice to receive this kind of feedback from valued customers like you.
We hope to ship to you again soon.
Best regards,
The Wright Brothers Home Team
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