The Woof Whisperer Arvostelua 

164
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Worked for a week then back to normal. Disappointed as we bought the collar thinking it would help with our Dachshunds excessive barking. It worked for a week and then after that, he got used to i... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The collar arrived quickly and it has changed our lives! We were incredibly stressed by my 10 year old spaniels loud and constant alert barking. The collar hadn’t stopped him barking 100% but now he... Näytä lisää

Saanut 5/5 tähteä

As you can see, Rebel is very chilled wearing his Wolf Whisperer collar. It is working very well and is calmer around other dogs, as well as less hyper generally. We’re very pleased with the way it’s... Näytä lisää

Saanut 5/5 tähteä

Admittedly, as the owner of cairn terriers (known barkers) we were sceptical that these would work, but as previous reviews have attested, these have been simply amazing. Easy to set up, comfort... Näytä lisää

Yrityksen tiedot

  1. Lemmikkieläintarvikekauppa

Yrityksen kirjoittama

The Woof Whisperer is the Original Innovative Pet Collar that Corrects Nuisance Barking without harming or punishing your dog.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

164 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

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4,5

Kaikki arvostelut

(164)

32 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Been waiting for my parcel for 16 days…

Been waiting for my parcel for 16 days now. Tracking hasn’t moved for the past 11 days.
All customer services said was:” it’s still in transit”
Sorry but if an express shipped parcel is stuck for 11 days something clearly went wrong and should be investigated

11. tammikuuta 2024
Oma-aloitteinen arvostelu
The Woof Whisperer-logo

Vastaus yritykseltä The Woof Whisperer

Hello,

I hope this message finds you well. I want to extend my sincerest apologies for the inconvenience you've experienced with your recent order. We understand how frustrating delays can be, especially when you're anticipating the arrival of your items.

Upon reviewing your order details, it appears that yours was an international shipment, rather than a domestic one. I'd like to assure you that our domestic orders are consistently delivered within 24 hours, courtesy of Royal Mail's Tracked service, which is known for its reliability and efficiency.

For international deliveries, such as yours, transit times typically vary between 2 to 11 business days. We entrust these shipments to DHL's tracked service to ensure they are monitored every step of the way. We were unable to commence an investigation until today as your query came in over the weekend.

I've personally reviewed the tracking information for your package and discovered that it arrived at the local Swedish postal service on the 19th of January, which was 6 business days post-dispatch. Unfortunately, there have been no further updates since then. I have already been in touch with DHL this morning to initiate an investigation into your shipment's current whereabouts.

As a gesture of our commitment to customer satisfaction and to mitigate the inconvenience caused, I have processed a refund for your international postage costs back to your original payment method today. Rest assured, I will keep you closely updated as we receive more information from the investigation.

Should DHL be unable to locate your parcel within the next few days, please know that we are prepared to either issue a full refund or arrange for a re-dispatch of your order, depending on your preference.

We truly appreciate your patience and understanding in this matter. Once again, I apologise for any stress or inconvenience this situation may have caused you. Please feel free to reach out to me directly should you have any further concerns or require additional assistance.

Warm regards,

Richard

Saanut 5/5 tähteä

I’ve experienced nothing but great…

I’ve experienced nothing but great customer service from this company! Richard and the rest of the team really go out of their way to help! The collar itself is working with my miniature dash puppy who is very loud indeed ! The best humane bark collar around!! And a very good price too!!

26. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This collar really works.

I have waited for a while before posting a “Woof Whisperer “ review as I wanted to be accurate.
I have nothing but praise for the Woof Whisperer company as the collar I bought for my small cavapoo has certainly greatly reduced her annoying barking in my garden.
Richard was so helpful and responded quickly and positively to “teething problems “, he also gave me lots of tips.
My dog seems much calmer as am I.
My neighbours are happier too.
I fully recommend the Woof Whisperer anti bark collar.

24. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Life-changer!

Life-changer!

These collars have made an incredible impact for us. We have 2 dogs: a 5 year cockapoo/golden doodle cross with Addison's disease (which means she struggles to regulate cortisone in her body, meaning she's often very highly stressed and reacts loudly to all the things that cocker-type dogs react to, and finds it difficult to stop) and a 10-month old Bouvier des Flandes puppy.

The older dog has always been very barky, and the addisons doesn't help - unfortunately this meant that Bruce the Bouvier has copied this behaviour from an early age, and due to his size his bark is a deafening explosion of noise. His response to any exciting situation - food being prepared, someone at the door, anyone near boundary, wanting to play, the sight of another dog, us relaxing on the sofa in the evening and not playing with him - is to bark long and loud.

We bought 2 collars and started with them at the same time. The transformation with the younger dog has been immediate and remarkable. He's a bright breed ad has learned very quickly that barking is not required. He responds to the command "Quiet" by stopping immediately and coming for a cuddle. The rest of his behaviour is just as loveable as before, just with less noise. It's been amazing. They don't seem distressed at all with the vibration, but confused, and it immediately stopped them barking. We've backed up this change in behaviour with lavish praise, the command of Quiet, and lots of treats, and it seems to have embedded really quickly.

The Addison's dog has also completely transformed. While she can't help herself in barking occasionally, she stops very quickly which is a massive change since she used to keep going for 20-30 seconds whilst winding herself up into a greater state of stress.

We only ever used the collars for a couple of hours at a time, and now rarely put them on except when we know a potential situation is coming - eg visitors coming round - as others have said just showing the collar, or using "Quiet" as a command is enough.

I've waited 10 days since first trying the collar before posting a review to see if the improvements we've seen continued, and I'm pleased to say it's just got better. But seriously, just 10 days??? And the impact was seen on the very first usage. We predominantly work from home and controlling the dogs noise has been very stressful, as well as the obvious neighbour issues. It's amazing as to how calm they are now. Thank you so much!

17. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

ThankyouThankyouThankyouThankyou

'Bodie' & 'Doyle', our two adorable cavapoo's joined our family in August '23. although very well behaved and great company for each other, Doyle started barking early to get us up. (both sleep together in their dog crate). 06:30 became 06:00 became 05:30 became 05:15am (you can see where this is going...) and we were exhausted. Last Saturday our Woof Whisperer arrived, and we sprang into action. So very simple to set up and use we attached the collar to Doyle that very night...
OMG, for the first time in many weeks - NO BARKING! Yes! That's right! THE FIRST NIGHT! We woke at 08:00am Sunday morning and were almost crying tears of joy!! If you have a barking dog / dogs / puppy / puppies DO NOT WAIT another minute longer! We can now function again work / rest / play. Magnificent Woof Whispering team thank you so much!

20. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing!

I had read the reviews and although unsure they could all be true, they are! This is an amazing item, that has literally transformed our cockapoo and our lives - thank you just doesn't seem enough!
If you are looking at the website - dont delay buy it today! I should point out we are in no way connected to the company or have received any freebies, we are just very satisfied customers!

22. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant product, brilliant customer service

Around six months ago we took on another rescue dog, who is highly reactive to any noise and also displays separation anxiety when you do so much as walk out of the room. This can be managed over time however when you also work from home and have to go on a teams meeting, or pop out for a couple of hours it can be a bit much. That’s when we decided to buy a Bark Collar. It worked instantly and has massively improved the situation. I truly don’t believe that it causes the dog any further anxiety and she seems just as happy, if not happier because I’m not getting stressed! We have gradually used it less and less, and the barking has improved massively. I would highly recommend one of these. In addition I have been extremely impressed with the customer service I received, after we accidentally left the collar on the floor resulting in on of our other dogs chewing the strap. A quick call to the WoofWhisperer, and the chap on the phone was extremely helpful and offered to send me another one out, free of charge with next day delivery. I was very happy and extremely impressed. Thank you very much.

29. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing product. I have a new happy calm dog.

Our lockdown pup Toffee suffers from anxiety and would bark constantly while out on walks, especially when we would stop to talk to people, so bad that walks were becoming stressful for everyone. She would also bark manically when anyone knocked on the door. After using the collar I noticed a difference in the first hour of her wearing it. It’s day 5 now and her barking has decreased by about 90%. She is calmer, we are calmer and we couldn’t be happier.

24. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This is a A Life Changing Product!!

This is a wonderful product and has made such a difference to my life and my Jack Russell's. It is a much more peaceful household. Even without the collar now he hardly barks and is a much less anxious dog. A very well made product of high quality. An ingenious invention. Well done!

12. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently received my Woof Whisperer…

I recently received my Woof Whisperer and a lovely treat tin which was a gift. I’m thrilled with the anti bark collar. Very simple to set up and easy instructions to follow. It’s working brilliantly and has pretty much stopped my dog from barking. It’s early days as I have only had it 2 days but it’s a miracle! Richard has been very helpful and the communication has been excellent. I can only highly recommended this company. Many thanks. 🙏

21. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I purchased this for my 6 month old…

I purchased this for my 6 month old jackchi,as she would bark at a pin dropping! when this collar is on her she will give a couple barks but it soon stops her in her tracks, she doesnt like the vibration, so its working well for her, hopefully wont have to use it soon.. after service from richard was excellent my pup had managed to lose the rubbers so richard sent me some more out, free of charge😀 my advice if u have a yappy dog, then buy this..

22. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It Does Work!

Our neighbours alerted us that our labradoodle was HOWLING in our absence!! And she always went a bit crazy when the postie or other delivery person came to the door.
I saw the WoofWhisperer after doing a Google search about how to help reduce howling.
The info did not explicitly mention howling. I emailed, and was assured that the device would work — and a training plan was included.

Amazingly, after following the instructions, the barking much improved almost immediately. And the howling has stopped too - inside a week! Our neighbours are very happy too.
Her general disposition is calmer.
I have no hesitation in recommending the WoofWhisperer.

10. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Woof tastic

Fantastic product - the woof whisperer really works and my puppy doesn't get at all distressed wearing it, it seems to calm him down. Fantastic customer service too.

10. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

NOT EFFECTIVE ON OUR THICK-COATED…

NOT EFFECTIVE ON OUR THICK-COATED GOLDEN RETRIEVER

I purchased the Woof Whisperer as I was looking after my son's Golden Retriever while he was away from home on a personal matter. The dog is used to living in a detached house and I am in a flat and I was concerned his barking would annoy my neighbours.

The Whisperer does not work on his thick coat and I was not willing to shave my son's dog. I tried to return the product but, because of things I was dealing with, I accept that I did exceed the 30 days return limit which was explained in a response from the company. I then wrote back explaining that there were significant personal reasons why I had not responded within the time limit, but have not received any further communication.

I am really disappointed that the Woof Whisperer has adopted such an inflexible approach. It would appear that lots of customers have had positive results with the Woof Whisperer, but I cannot recommend this product especially to owners of dogs with thicker coats. Very rarely do I write negative reviews for products, but on this occasion I feel potential customers need to be aware of the limitations of the product and its money back guarantee.

1. marraskuuta 2023
Oma-aloitteinen arvostelu
The Woof Whisperer-logo

Vastaus yritykseltä The Woof Whisperer

Dear Stuart,

I understand that you had concerns after the 30-day return window had passed, and I apologise for any frustration this may have caused. We offer customised training plans and dedicated support to assist customers facing challenges. In many cases, a tailored training plan or simple adjustments, such as increasing sensitivity, can make a significant difference especially with long haired dogs.

I noticed that we didn't receive any correspondence from you during the 50-day period from your order date to the return request. We encourage our customers to reach out with any issues or questions, as our team is here to provide support and address concerns promptly.

I regret any inconvenience caused during my absence on paternity leave, which may have contributed to the delay in addressing your situation. Your satisfaction is our priority, and we are here to work with you to find a solution that meets your needs.

I genuinely value your feedback. I believe that with the right adjustments and support, we can turn your experience around. Please consider reaching out to discuss your specific concerns so that we can provide the assistance you need.

Once again, I apologise for any inconvenience, and I appreciate your understanding. We look forward to the opportunity to make things right and ensure your satisfaction with our product.

Best regards,

Richard

Saanut 5/5 tähteä

Oh wow

Oh wow! Having inherited my mother-in-law's 10 year old Maltese terrier who barked incessantly, I was in despair. I really worried that despite my promises to her, I wouldn't be able to keep the dog as I couldn't bear the noise. Then I found Woof Whisperer and thought ANYTHING was worth a try. I have a new dog!! From the bottom of my heart, thank you. Within 24 hours she had ceased the constant barking and, as I associate the command to the action, I am sure that our lives together will now be able to continue amicably. Anyone in despair - all is not lost, try this!

6. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

Great customer service. I placed an order which I unfortunately had to cancel the next day… Richard responded to my cancellation email very quickly and I received a full refund within a couple of days.

12. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First class service

We have tried everything with our rescued Yorkshire terrier/cross who is very hyper with barking problems. He barks in the house, when he's put in the car, and anything that moves when out on his walks, we decided to purchase the woof whisperer collar as a last resort, and was surprised at the difference in our dog after the first week!! He has stop barking when in the car, and dropped by 80% when walking past people on his walks and still improving, because he is so hyperactive he somehow managed to lose the silicone caps, I emailed Richard with the intention of purchasing new ones
Richard emailed back that he would pop some in the post for free, and they arrived within a few days, Thank you Richard for a first class service which I highly recommend!!!

29. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Richard was extremely helpful

Richard was extremely helpful, answering our emails promptly. Sadly the collars didn’t fit our dogs who must have particularly skinny necks. A full refund was given as soon as the collars were received back. Excellent customer service, thank you

22. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic customer service!

Fantastic customer service!! Answered emails straight away and was very helpful!! The collar is amazing!! It started working on my little dog straight away!! I am using the beep method with just a short vibration. After trying everything else, I am over the moon that this one works!! Thank you 😊

8. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

High praise for customer service

Excellent customer service , and guidance for training during correspondence.No quibble refund.Will most likely retrial the gadget at a future date as return only made due to us not being able to commit fully to the opportunity to trial it within the 30 days.The very favourable reviews are encouraging showing perseverence pays positive results.

2. syyskuuta 2023
Oma-aloitteinen arvostelu

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