The Watch Protect Company Arvostelua 229

TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Näytä lisää

Saanut 5/5 tähteä

Works great if the instructions are followed closely. I would recommend waiting longer than 30 minutes before applying additional coats and doing so in a lint free area. It does leave a light visabl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I've ordered both the clasp protection kit and the polishing paste. Both are great products which work well. The paste comes in a generous pot which will last forever. Great presentation and fast del... Näytä lisää

Saanut 1/5 tähteä

I have no idea where this package is at. Tracking order just says “can’t find package”. Supposed to be delivered last week. Yet here I am, paying $100 for a cleaning kit that appears to be lost. My ba... Näytä lisää

Yrityksen tiedot

  1. Kelloliike

Yrityksen kirjoittama

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

229 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 45 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Not easy to apply.

Unfortunately I did not find this product very easy to use and several of the pieces ended up being unusable. For this reason I could not recommend this product.

6. tammikuuta 2025
Saanut 5/5 tähteä

Great service. Great product.

I had trouble with application of my protective film. I contacted the Watch protect company and they were very responsive and sent replacement pieces. After proper application, my watch looks like nothing was ever applied!

30. joulukuuta 2024
Saanut 1/5 tähteä

horrible....poor communication poor…

horrible....poor communication poor explanation on website

27. joulukuuta 2024
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Bruno,

Thank you for taking the time to leave us a review and for your feedback.

Our website provides clear and detailed information, both through pictures and descriptions, about what is included in each of our watch protection kits and the areas of the watch that are covered. We understand that you purchased a kit based on this information, but we’re sorry to hear it did not meet your expectations.

As outlined in our refund policy, we do not cover return postage costs and are unable to intercept parcels once they are in transit. While we understand this may not be the response you were hoping for, we strive to maintain a fair and transparent policy for all our customers.

We value your feedback and will use it to continue improving our products and services. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Saanut 5/5 tähteä

Great company

Great company. Had a small issue which I reached out the customer services & Chloe was able to resolve very swiftly.

Would recommend protecting your watch. I believe I have saved myself countless times from scratching the watch and being a precious metal they are very prone to surface scratches.

18. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scammed

Note: I’ve been holding back on posting a review to allow a resolution from this merchant; however, it’s gotten to the point where this seems futile.

I honestly wish I could give Watch Protect Co. zero stars, but that's not an option. My experience with them has been nothing but a headache. Back in November 2022, I ordered a Daytona half set, and it's now December 2024—still no product. Over the past two years, I’ve made more than 15 attempts to resolve this. I’ve contacted the merchant and my bank, but every time I either get useless responses or no reply at all.

Despite all my efforts, Watch Protect Co. has not attempted to make a resolution. Their customer service is a joke— incompetent and unhelpful. I was told that they couldn't assist me and that my case had been dismissed. To make matters worse, my bank and the merchant have been unable to help with a refund, so I’m left with nothing but frustration, feeling completely ignored—and honestly, like I’ve been scammed. I’ve already paid for a product I never received, and it feels like no one is taking responsibility.

After more than two years of trying to get this sorted, I am beyond dissatisfied. The complete lack of accountability and customer care is inexcusable.
If you're thinking about buying from Watch Protect Co., don’t bother. Their failure to deliver, terrible customer service, and utter disregard for customers should be a major red flag. I would never recommend this company to anyone.

16. joulukuuta 2024
Oma-aloitteinen arvostelu
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Andrew,

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your frustrations. We understand how disappointing it can be when a delivery doesn't go as expected.

To clarify, your order from November 2022 was dispatched and confirmed as delivered to your postbox via USPS, which was also verified during our correspondence through live chat. While we appreciate this may not have been the resolution you were hoping for, we did our best to assist at the time, and the chargeback outcome reflected these findings.

That said, we always want our customers to feel valued and heard. If you'd like to place a new order, please email us over at info@thewatchprotect.com where we can offer you a more favourable proposition.

Saanut 1/5 tähteä

Mauvaise expérience

Ayant déjà commandé chez d’autres marques, je suis extrêmement déçu par le produit (sans compter les frais de douane)

1 seul et unique exemplaire contrairement à d’autres sociétés qui en mettent 2 alors que la planche doit leur revenir à 10 centimes… Donc pas le droit à l’erreur.

Cher malgré les promotions.

Alors ok c’est bien présenté et les découpes sont légèrement plus précises qu’ailleurs (hormis les pattes) mais ça ne vaut pas le prix, passez votre chemin.

26. marraskuuta 2024
Saanut 1/5 tähteä

The Stickers were Not in good…

The Stickers were Not in good condotions.
Long Shopping time as well.

Sticker Set / half Sticker Set wirhout Additional/ extra pcs in case Of missusing.

4. marraskuuta 2024
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Marvin, thank you for your review. All stickers are quality checked before being dispatched out, all are new and have no been peeled previously. As per our terms and conditions we require any incorrect or defective items to be photographed and sent to us via email, which we have not received from you, to enable us to look into the issue further.

Your order was dispatched on 5 Nov and was with delivered to you on 14 Nov, this is within the 5-7 working days delivery estimate for standard European delivery timeframes, we do have express options.

Saanut 4/5 tähteä

Great but fiddly

The stickers are great and the customer service is great and the product comes with great presentation. Make no mistake these are really fiddle to get on but it’s definitely doable. The first watch was frustrating as hell but by the time I got to the second and third watch it was much easier. Strongly advise you buy the spare kit also (unless you are really steady handed and good at this stuff). Invisible once they are on though and really do the job.

1. marraskuuta 2024
Saanut 5/5 tähteä

Great customer service

Received item as described , fast shipping and helpful staff. Thanks Chloe for your assistance

28. lokakuuta 2024
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Erick, thank you for taking the time to leave us a review. We hope you wear your watch in good health

Saanut 1/5 tähteä

Troppo costoso e ho dovuto pagare le…

Troppo costoso e ho dovuto pagare le spese della dogana folli…. Nell kit non è compreso la pellicola sopra dell orologio pessimo acquisto

17. lokakuuta 2024
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Denis, all customs fees are not included in the final sale price as outlined on our shipping page, as for the kit itself, it is housed in the black wallet that you find when you open the box, along with the instructions sheet.

Saanut 3/5 tähteä

Delivery time approved

Delivery time approved. Unfortunately, the company does not have an agreement with Norway, so an additional VAT will be applied to the purchase.

Result: good, except that two of the films didn’t adhere overnight and the following day. They peeled slightly on the sides and had to be removed.

This is costly without a backup and carries a risk of defective production.

That said, the result is good where everything went according to plan. I recommend using this only on the clasp. It feels different and has a different texture than metal but works well on exposed yet less visible areas.

16. lokakuuta 2024
Saanut 1/5 tähteä

100 euros thrown in the wc

Impossible to apply protections and poor instructions, only for 3 out of 12 covers!. The only protection that would be needed, the one for the watch glass, is not provided. The protections on the edges of the case remain raised at the corners. 100 euros thrown in the toilet. Absolutely not recommended

16. lokakuuta 2024
Saanut 4/5 tähteä

Good customer service.

Product arrived quickly and was a bit fiddly to apply but got there in the end. Looked great for about 36 hours. After that it started to lift on a nearly all corners and looks really poor, very noticeable and cheap and nasty.

Update: great customer service, they have sent me some new protection and advice on how to make it adhere properly ie with a deep clean to remove grease and dirt. Will give it a go and see if it works

8. lokakuuta 2024
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Mr M, thank you for your feedback on this, if you can email us at info@thewatchprotect.com with further details we can get this looked at further.

Saanut 1/5 tähteä

Inefficient shipment

I ordered the protection on October the second. Since the 8 of October the tracking says that the parcel is in transit in the U.K. today is October the 12. Not possible any forecast for the delivery. Too long time compared to the price. I reserve any judgment about the quality and efficiency of the product.

2. lokakuuta 2024
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Paolo, all shipments to the EU take around 5-10 working days on average. Please note your order would have been recieved into Italian customs by 9th October, we do not have any control over how long they can take to clear although from previous orders sent, it is fairly quick. It will next update tracking once it has been cleared from customs which will be early next week and delivered to you from there. We do also have a express delivery option via DHL which would be with you within 2–3 working days

Saanut 1/5 tähteä

Replacement kit beacuse bad size

I got contact from the tema and told me I was gonna get a replacement kit but never heard from them again or a tracking number

25. syyskuuta 2024
The Watch Protect Company-logo

Vastaus yritykseltä The Watch Protect Company

Hi Jorge, your replacement was sent automatically via DHL Express and was updated on your original order with new tracking details.

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