URBAN MOOD STORE Arvostelua 

Selling products that are not genuine and claiming they are half price, like the essentials sets I bought. Paying over the odds for fake and cheaply made products, while advertising them as discounted and from the original brand

Très mauvais expérience produit de basse qualité

I would not recommended anyone to buy anything from this particular site, as I have ordered the essential hoodie by paying sums of money and not getting the quality item. Very very disappointed with the item which I've received, also when I tried to return this item it cost me another $80 to ship this item to the nominated address and still they haven't return my product money which I have paid for that hoodie.

Sizing was not true to size.
I was offered 20% refund instead of a return and have still not received any refund amount.

Your clothes are fake and poor quality I washed the jumper once and it shrunk straight away

Scam website. Don’t purchase from here!

ordered xmas clothes on the 30th november and they never arrived. They keep telling me they will. it has now been 6 months and I have decided to take it further. I don't understand as I have ordered things from the before and they were sent and i was very pleased with the clothes.

Not genuine items sell on this website.
Sending the wrong items request exchanges, return or refund never happened.

The price before discount is the same price with authentic one so don't fall for it.

Son super amables, la chica hizo lo imposible para encontrar mi talla.
Mil gracias

Very disappointed
Ordered a large grey hoodie and something else received. No full refund given but a 20/% refund with an item am not gonna be able to wear. What a waste of money. Also contacted to double check but nothing was done about it

Sweater ripped on the 2nd day. Not good quality.

Product was not good. Just waste of my money

I ordered a Stussy hoodie in the sale on 12th December 2024 and it took around 2 months to arrive following several emails to Urban Mood (with no reply). When it finally arrived, it is clearly not a genuine Stussy. We have an authentic one in a different colour and there is quite a difference between the two in terms of fabric quality and the branding logo.

I have not received my order that I placed about 4 wks ago

Probably the worst buying experience I have ever had. The order came one month after I bought it and the customer service is awful. Everything is expensive and can be bought cheaper from anywhere else. Don’t make the mistake of buying from here.

Ich habe nun die Hose erhalten, die in Kindergröße geliefert wurde. Vom Sweatshirt keine Spur - ich habe mittlerweile ca. 30x dorthin geschrieben und keine Antwort erhalten.
Finger davon!!

Order M528163.

WORST COMPANY!! Ordered since Dec 27 2024, followed up but no response. Order not honoured, sent 5 emails asking for refund but no response.

PLEASE DO NOT BUY

The hoodie was fake.!

I tried to return a product and you wouldn’t send me a return shipping label. I asked several times and you kept offering a discount to keep it. I’d like a refund please.

Hoodie is NOT as described. It’s 100% polyester, NOT cotton.