Do not order from here. Ordered 7 days ago. £142 order never arrived. No response to emails. Having to get bank to charge back. Update: Order received 9th Sep (ordered Aug 28th). Got an emai... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered £156 stuff paid £6,99 for 24 hour tracked delivery, week later still no product. Multiple emails sent minimal replies, order cancelled and partially refunded me £6.99 not the full amount, frau... Näytä lisää
Excellent range of products at decent prices. Have ordered a few things now and all arrived very quickly and exactly as advertised. Can get high quality products not listed on many other UK sites. Wou... Näytä lisää
The Supps House has one of thr best range of flavours I’ve ever experienced, they’re all soo good I can’t even pick a favourite! Great customer service, great products and speedy delivery. Would defin... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 2017, The Supps House is an independent UK retailer dedicated to providing high-quality sports nutrition, health supplements and performance products from the world’s leading brands. Our mission is simple: offer the products customers want, at competitive prices, backed by fast delivery and exceptional customer service. Whether you’re an elite athlete, regular gym-goer or just starting your fitness journey, we’re committed to helping you achieve your goals with products you can trust. We’re proud to have built a loyal community of customers and have earned hundreds of 5-star Google reviews thanks to our reliable service, competitive pricing and genuine passion for the industry. Every order is handled with care, and we’re always looking for ways to improve the experience we provide. Thank you for choosing The Supps House. We appreciate every customer and every review, as your feedback helps us continue to grow and improve
Yhteystiedot
Yhdistynyt kuningaskunta
- 020 3355 2083
- Help@thesuppshouse.com
- thesuppshouse.com
Pyytää asiakkailta arvosteluja
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On vastannut 13 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic customer service
Fantastic customer service. Rather than send a damaged container. sent half the order and then completed the order very fast. Highly recommend.
It’s been 3 weeks since I have placed…
It’s been 3 weeks since I have placed an order and have not received it I’ve reached out multiple times by email and have not gotten a response at all. This is extremely disappointing would not recommend at all I just wish I would have checked out the trust pilot reviews before ordering avoid at all cost!!

Vastaus yritykseltä Thesuppshouse
The company rectified the mistake
The company rectified the mistake and sent the right product first class to me which I wasn’t expecting, well resolved, thank you.
Don’t waste your money
Don’t waste your money!
Absolute scam. Late order by 3 weeks meaning I had to buy the protein again from another company. The protein powder was clumpy and the company ignored me when I reached out several times to address the faulty product.
Scam company it’s been 12 days and my…
Scam company it’s been 12 days and my order still hasn’t been shipped, sent about ten emails with no response. RATS
Scam
Scam, ordered two items with delivery expected by Saturday 29th May. Nothing arrived, have emailed numerous times asking for an update to which I’ve been ignored.
Payment requested back through the bank so let’s see if they steal your money or not
SCAM
Has been over 4 months and i have not received my products. Have sent numerous emails and have not received a single reply. Ridiculous.
Got my product.
Got my product. Took a day longer than it should have. More updates on the delivery would be good. I panicked when I saw the below reviews but I received all my goods.
Avoid Avoid !
I ordered from this company around a month ago and the product come fine.
I since ordered again over 2 weeks ago and haven’t received my item, i initially got a order confirmation and a link to
DPD but they’ve not sent the parcel.
No one responds and you can’t speak to anyone, i would avoid there’s plenty of better supplement companies out there.
Received wrong size - no response to emails
Placed and order 18918, for 40 servings of Hydreau electrolytes, order arrived but tub is 20 servings. Their website states 40. Have reached out straight after the delivery, no reply yet. Sent a second email - still no reply. Would avoid at all cost! Saying they reply within 24 hours and emails sent over the weekend will prioritised on Monday, clearly not!
They prompt to write a review straight after placing order, so that’s why probably their reviews in their own website is great. Should’ve checked here before.. disappointed ☹️
AVOID SCAM COMPANY
AVOID! Scam company ! Placed order for next day DPD deliver ! Been 3 days still no conformation or tracking information !! Sent emails but Customer service non existent !! Be warned !! #81370
Sent complete wrong order
Sent complete wrong order, tried to get in contact with them 4 times and no reply don’t use
Same as other reviews
Same as other reviews, customer service does not exist. They delivered to the wrong address so been chasing it up and no one got back to me. Had to go to my bank. Wont be ordering again
Do NOT buy your supplements from this company.
Have ordered from this company several times before this unresolved problem. On this occasion, only half of the items I ordered were delivered. The three emails I sent asking them to send to rectify this have so far gone unanswered.
Very disappointing indeed and I won’t be ordering from them again. I would advise anyone looking for supplements to order from another supplier.
Non existent customer service
Still awaiting product as evri have messed up however I have reached out to supps house three times for support with zero reply. Non existent customer service package is a week overdue, evri have confirmed package is lost and zero communication has been received
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