Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great commu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fantastic product. It looks so good. Really well made. Quick delivery by helpful courier. Item well packaged.
We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs. Called and explained, they knew the mistake was made from an unpackin... Näytä lisää
Lovely looking kitchen stools, comfortable and the right height - are lighter in weight than expected
Yrityksen tiedot
- Huonekaluliike
- ja myös
- Baarijakkaroiden toimittaja
- Makuuhuoneen sisustus
- Olohuonekalusteiden myynti
- Rottinkikalusteet
Tietoja yrityksestä The Rattan Company
Yrityksen kirjoittama
The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
Yhteystiedot
Owl Barn, Planetree Lane, Kirk Hammerton, YO26 8FQ, York, Yhdistynyt kuningaskunta
- 07938 706842
- hello@therattancompany.co.uk
- therattancompany.co.uk
4,6
Erinomainen
549 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great quality product and brilliant…
Great quality product and brilliant customer service.
Thank you so much!
28. helmikuuta 2026
Well packed and great quality
25. helmikuuta 2026
Excellent customer service and quality products
Excellent customer service and a very high quality product retailing at a very reasonable price.
Delivery went very smoothly, arriving on time.
Packaging was excellent, using heavy gauge cardboard cartons.
The Rattan Company has a very interesting product line-up and I’ll certainly be back.
2. maaliskuuta 2026
Vastaus yritykseltä The Rattan Company
Hi John,
Thanks for the review, really appreciate it!
Delivery really quick
Delivery really quick
Easy to put together & look very nice at our kitchen island
27. helmikuuta 2026
Great Product
Beautiful furniture, looks great, but would have been good to have been informed of delay in fulfillment of order,when the order was placed.
I only found out that due to a family holiday, order would be delayed, when I chased the order up!
Worth the wait, but communication could have been better
20. helmikuuta 2026
Vastaus yritykseltä The Rattan Company
Thank you for your feedback. We are pleased to hear you are happy with the items received. Apologies for the delay and we will aim to improve on communication on delays in the future for our customers.
Excellent quality rattan headboard and…
Excellent quality rattan headboard and delivered safely and well wrapped. Excellent customer service from Lucinda. Thank you
9. helmikuuta 2026
Amazing service
Amazing service - ordered on Saturday and my delivery was Tuesday. Plus the rattan bedhead is perfect, just what I wanted.
9. helmikuuta 2026
Customer service isn't good
Customer service isn't good. The package was lost for a day and we couldn't reach you out. We wrote you two emails and yet don't have an answer.
Time leads was very fast.
9. helmikuuta 2026
We ordered a moses basket as…
We ordered a moses basket as illustrated. The photo included two pompoms, one beige, one black fixed to the side of the basket. The basket was delivered without the pompoms. We have been forced to pay extra for them. As they were illustrated in the photo, along with the price they could reasonably be assumed included in the price.
21. tammikuuta 2026
Vastaus yritykseltä The Rattan Company
I am sorry to hear this is how you feel. I would like to point out that our product description is very clear (when read) and there are also photos without the pompoms in. Here is what our description states
"All Moses Baskets come without pompoms and tassels as standard but If you would like to customise your basket please select from the Customise menu and take a look at the colour wheel picture to help choose the colours. Please select N/A if you are not wanting to customise your basket."
My baskets are very fairly priced for a handmade piece and the price includes a mattress and basket liner. Not all customers want pompoms so we have these as an add on which is clearly stated in the above.
I did not force you to pay for anything I helped sort out the situation and allowed you to purchase the items you had not purchased in the first place due to not reading the information provided. Your error took me significant time to correct which most would be grateful for.
If you are considering purchasing from us and you are reading this I would suggest that you make sure to read all information provided and if you have any concerns on an order we will always be back in touch promptly to help rectify the situation.
Cultural appropriation in 2026
I was looking to buy their items but they described their Carlsen 25 Lounger as "exuding Scandi design" and "Nordic style chair". Last I checked rattan is native to and grown in Southeast and South Asia and has been used for furniture in those parts of the world far longer than the West. The exact style of chair has been used in Asia for the longest time.
In 2026 I cannot believe companies are still appropriating other cultures like this. Give homage to the cultures these designs are ACTUALLY from. This is a South East Asian style chair NOT Nordic.
I will be giving my money to the Bali Concept who although run by Brits, rightfully give credit to the part of the world where rattan is both grown and used for everyday furniture.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Tobias chair in antique brown
I was pleased to get an email to tell me that the Tobias chair was back in stock! It was easy to order and delivered in 3 days. It came well packaged and was easy to put the legs on. It looks great and goes well with my Java bar stools, really good quality. What a great company.
21. tammikuuta 2026
Lali Pierre Jeannette style armchair
Ordered on Sunday 4th & delivered by Tues 6th.. ! A little tricky building the chairs but over all very pleased with them & great price. Would recommend this company.
6. tammikuuta 2026
The lamp shade is very beautiful
The lamp shade is very beautiful, I love it. Even medium is quite big, so do look at the measurements. Perfectly packaged and delivered at planned
5. tammikuuta 2026
Scallop bar stools
Super well packaged product, speedy delivery and excellent high quality bar stools that look amazing.
19. joulukuuta 2025
I am extremely pleased with the Java…
I am extremely pleased with the Java stools. They not only have an attractive appearance, but they are also very robust. Additionally, the communication was excellent.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Great quality
Great quality and very easy to assemble
Arrived quickly and good communication
1. joulukuuta 2025
nice product delivered on time
24. marraskuuta 2025
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