I bought a spare cover for my therapy blanket. Because I live in Highlands, despite being on the UK mainland I was charged more for postage than the cost of the cover - around £30. I can understand... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have sent numerous email requesting how to return an item, just get a generic response giving a support ticket number, then nothing further to my questions! There is no phone number to be able to spea... Näytä lisää
Ordered both the blanket and cover but was Only sent the cover, which came in a damaged envelope. Contacting customer services is a real pain and so far they seem convinced I should receive the blanke... Näytä lisää
Maybe a good product. I don’t know. It was too heavy to lift from the box!! I have asked the company to accept return and pay return costs. They have refused pointing to their terms and conditions!! I... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
The UK's BEST weighted blanket for stress, anxiety & sleep.
Yhteystiedot
Yhdistynyt kuningaskunta
- therapybrand.co.uk
2,9
Keskitasoinen
217 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic Service!
Hi All,
Kindly supporting a charity, close to my heart, can't thank them enough!
31. toukokuuta 2021
Relaxing, perfect and great for my clinic
This blanket is amazing! I bought the rose gold cover with it and it goes perfectly in my clinic. My clients love it and it really helps aid relaxation during their facial treatments.
Thank you so much this has given my treatments a great USP
22. toukokuuta 2021
Lovely quality and colour.
I bought a weighted blanket from another company but could not get a spare cover at the time so got one from Therapy Blanket. The price was quite a bit cheaper, the quality just as good and such a lovely colour. The ties inside are not quite in the right place but I can very easily sew on some extras.
19. toukokuuta 2021
If you're sensitive to light
If you're sensitive to light, this mask is wonderful. Others have made my cheeks sweat causng a rash but this, although heavy, isn't so warm. It works, the light doesn't penetrate, the mask doesn't slip off and it's confortable to use. I won't bother with my other ones again.
13. toukokuuta 2021
Good.Very nice quality.
8. toukokuuta 2021
Very pleased with this :)
17. huhtikuuta 2021
Ordered a blanket from Therapy Blanket…
Ordered a blanket from Therapy Blanket which duly arrived together with its cover, and I found to be really good and improved my quality of sleep immediately. So I decided to order a spare cover, only being me, I ordered the wrong size!! which duly arrived. I contacted Therapy Blanket's Customer Services Dept., who could not have been more helpful. The colour I wanted was not in stock, but I said that I was prepared to wait until it was. In the following couple of months, I was kept informed of the ongoing situation at regular, unsolicited, intervals, until the restock was completed and my cover, the correct size this time, arrived.
I have to say that I have nothing but praise for both the product and especially the Customer Services, and will definitely recommend to my friends and family.
14. huhtikuuta 2021
Oma-aloitteinen arvostelu
update Therapy Blankets
I'd like to update Trust pilot regarding my problem with
Therapy Blankets I received the cover without the lining, then had a email from DPD to say insufficiently addressed, will return to sender - I believed this was the lining and as i was returning the cover anyway I did nothing about it. Today I was informed by DPDy this was a scam and not from them. Therefore only the cover was sent and this has happened to others. Looking back on the parcel it was poorly wrapped with paper and lots of brown tape. This is again missing and I am currently trying to track it with the PO .I now don't know if I will ever receive my refund and could potentially lose £129
I feel something illegal is going on and Therapy Blankets or others should thoroughly investigate, BTW The 5star review in my name is not from me?
23. helmikuuta 2021
Oma-aloitteinen arvostelu
I returned a blanket 3 weeks ago and…
I returned a blanket 3 weeks ago and have never received my refund !!
18. joulukuuta 2020
Really comfortable blanket which has…
Really comfortable blanket which has improved my sleep 10 fold!
12. joulukuuta 2020
Loose threads and poor stitching (Australia branch)
Ordered from the Australian branch but they haven't claimed a profile on here.
Didn't think the first thing I'd do with my $200+ blanket would be fixing loose threads and poor stitching.. on both the cover and blanket itself! The zip is of poor quality and also has stitching coming loose. I've only just opened the package and have yet to try sleeping with it but this first impression is hardly great considering the price.
12. joulukuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Therapy Blanket
Hi Nicole,
We are very sorry to hear this. If you could please contact our support team, we will be able to assist you with a solution. Our email is support@therapyblanket.com.au
Wonderful security blanket and exemplary service
My son was in crisis when I ordered a therapy blanket, explaining the situation. The blanket was delivered the very next day, the cover the following day. It has become already a well loved security blanket for each of us in turn as he came through. It's extraordinary quite how calming it is, particularly in moments of panic or fear. On a day to day basis it will allow rest and ease, settling from anxiety. In a crisis it is invaluable. Thank you so much Therapy Blanket team and for your kindness and exemplary service.
19. marraskuuta 2020
Oma-aloitteinen arvostelu
Very happy with this
A lovely well made product. Ordering and delivery was excellent too.
13. marraskuuta 2020
I'm so relaxed <3
It took a while to get used to, but it's so good and it keeps me relaxed even if I have so much school work at uni and panic about it daily.
11. marraskuuta 2020
Great service
Great service, speedy delivery with tracking. Great product, easy to put cover on zips right round, obviously because of the weight you need to lay it out. My son loves it and has slept great.
8. marraskuuta 2020
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