Iksha was very warm and welcoming, super patient in showing us a number of perfumes. We were happy with her suggestions. She helped us buy two perfumes for Men . We look forward to shopping again
Yritys on vastannut
Sijainti
Vaihda sijaintia37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Näytä lisää
Yritys on vastannut
Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... Näytä lisää
Yritys on vastannut
Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Yhdistynyt kuningaskunta
4,9
Erinomainen
240 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Reading Store
Reading Store. Lovely customer service by Salma! Excellent!
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alexia is so helpful and really good…
Alexia is so helpful and really good for her job here at Oracle Reading branch. Thank you
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Bad experience with staff
Hi,
We went to a perfume shop today around 5 o’clock. There was a lady working there with a nose piercing and her hair in a bun. She was using her phone the entire time.
We asked her twice for help, and she replied very rudely, saying, “I am busy.” After about three minutes, she spoke to us again in a rude manner and said, “We don’t have this product,” and then started speaking in her own language.
Seriously, she ruined my day.
26. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Salma from the reading branch was very…
Salma from the reading branch was very helpful and nice
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Alexia was so kind to explain and guide…
Alexia was so kind to explain and guide me around.
Thank you Alexia
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Would have been better if the ribbon…
Would have been better if the ribbon thanks says merry Christmas was the right way up. A bit disappointing when its a Christmas gift and ive payed alot of money.
13. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
We are sorry the ribbon on your gift was not right. We know it's disappointing when an item isn't perfect, especially for a Christmas gift. We'll look into this, please pop in touch with us. Thanks for your feedback.
The Perfume Shop
Jada was a very pleasant and helpful…
Jada was a very pleasant and helpful sales girl and it was a pleasure doing business with her. Loved the sales too!
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your 5* feedback!
The Perfume Shop
The perfume shop Reading
Reading store - Alisha, was brilliant, great advice, let me smell numerous giving her perspective on each.
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Had a lovely experience with Ramona…
Had a lovely experience with Ramona today super helpful and lovely :)
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Friendly helpful and informative
Friendly helpful and informative served by Sana
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
very nice sales called jayda very…
very nice sales called jayda very attentive to customers 👏
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
The Perfume Shop - Oracle - Reading
As always, a great service. Especially from the lovely Ramona [Manager]. Very professional and friendly and always a pleasure to see her. She always goes that extra mile. I only buy from there now. Thanks Ramona. Iain. Henley on Thames.
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
MY experience she was very good and…
MY experience she was very good and friendly to help to me so I give her a great score rate of 100%that why and went with my family and friend in Reading town mail walk keep the work up on your service to get a great score again okay
7. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent customer service
Ordered online what I thought was Romance for men. Got sent the female version so took it into the perfume shop store in Reading to exchange, only to find romance for men no longer exists. However, the staff were so helpful, looking up whether it was available anywhere. They offered to refund or to gift wrap the one I’d brought with me to return. Beyond the call of duty/expectation. Sent me home better!
20. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Great service
Fantastic service, brilliant customer service from Jada
She is kind and helpful and didn't mind when I asked for more than one sample
She was chatty and had a smile at all times
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Had a great experience at Reading store…
Had a great experience at Reading store with Ramona, she helped me choose perfect fragrances for my loved ones.
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Reading perfume shop
Had an amazing experience at the reading perfume shop, being served by such a lovely employee called Ramona who was so helpful and patient with choosing out and packaging our perfumes🙌
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Ramona
Ramona - she was excellent at her service at her reading store . We loved her service and she is so kind, lovely and extremely friendly..
23. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Just met Alexia at the Reading branch
Just met Alexia at the Reading branch - very helpful indeed with an amazing smile and even gift wrapped my purchase - great customer service!
23. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Reading 67
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.