Stacy was so helpful, as someone who knows nothing about fragrance, she effectively assisted me in identifying what scents and profiles I prefer without having a clue beforehand. Excellent service and... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 51, Queensgate Centre, PE1 1NH PETERBOROUGH, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her... Näytä lisää
Yritys on vastannut
My partner and I visited the perfume shop and could not of had a better experience. We were served by Natalie who was fantastic. She was highly knowledgeable, enthusiastic, patient and we could not... Näytä lisää
Yritys on vastannut
A member of staff, Sarah, was incredibly helpful in helping me choose my first perfume for daily wear. She took down my preferred fragrances and gave me samples. I found a perfume best suited to me. S... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit 51, Queensgate Centre, PE1 1NH, PETERBOROUGH, Yhdistynyt kuningaskunta
4,7
Erinomainen
53 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I went in store few times to try the…
I went in store few times to try the products first class service. Bought online and I was surprised with a gift.
4. toukokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
10/10
Stacy was so helpful, as someone who knows nothing about fragrance, she effectively assisted me in identifying what scents and profiles I prefer without having a clue beforehand. Excellent service and reasonable pricing with great offers :)
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great perfume offers and helpful staff
12. huhtikuuta 2026
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan from Solihull had such an amazing…
Ryan from Solihull had such an amazing vibe was fantastic and he was such a pleasure to be served by, we need more people like this!
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional customer service
My partner and I visited the perfume shop and could not of had a better experience. We were served by Natalie who was fantastic. She was highly knowledgeable, enthusiastic, patient and we could not of asked for better customer service.
I highly recommend this store and a massive thank you to Natalie for making our day. We will certainly be returning.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very knowledgeable
Alex was very knowledgeable and patient even though we took forever to choose! Amazing service
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am disappointed by the service which i got at your Peterborough branch
I am disappointed by the service which i got from your shop in Peterborough. I wouldn't recommend anyone to buy from this shop. I bought a faulty perfume, i found out when i got home now they refused to take it back and refund me or give me a better one
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hello Mlindeli,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.
Sincerely,
Jasmyn
The Perfume Shop Customer Services
I went into perfume shop in…
I went into perfume shop in Peterborough in the centre of queens gate
The lady was very kind and put my order through for Dalivery
That are always excellent there
Thank you again for your kindness and service
27. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Wife’s Christmas present - sorted!
I wanted a DKNY perfume for my wife for Christmas and this is my go-to store as it’s a regular request. The December 2025 visit did not disappoint as the member of staff was helpful with my decision making. She then offered to wrap the gifts and did them exceedingly well - far better than I would have done. Thanks The Perfume Shop - and my wife was delighted with her presents. She’s happy therefore I’m happy. 😀
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Its prompt delivery time for me
Its prompt delivery time for me , its amazing, perfume shop has always been my go to, known for quality and authenticity of their fragrance, always reliable and good price as well.
17. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Efficient customer service
I made an online purchase, and one of the items arrived damaged.
I called the customer service over the phone immediately, and I was given a choice to replace the item or to return it, and because I really wanted this item, I decided to replace it. I was, also, given a choice to return it for free via post or to return it to the local store. Since the item was low on stock, out of fear to loose a very good deal, I phoned the local shop, and the manager of the local shop was more than helpful, and resolved this problem in no time. I'm very grateful for her help, many thanks!
4. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
wonderful service team
27. lokakuuta 2025
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Amazing customer service
I came into the store to find gifts for Christmas n birthdays . Stacy went above and beyond with her customer service and was patient with me on helping me find the perfect gifts
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great service
Great service from phoning the shop , ordering online and receiving my perfume in the post . Highly recommend
25. lokakuuta 2025
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tehya
Tehya was extremely knowledgable when helping me find my fragrances today, she also showed me a discovery set of tom ford perfumes which had little samples of a few fragrances in them when i told her i didn’t know which one i’d like. Perfect customer service!!!
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Mel is great
Mel is great, her recommendations are top notch.
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Peterborough 80
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
Trustpilot-kokemus
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Tutustu Trustpilotin arviointiprosessiin.
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