Amazing when there are offers on but a bit pricey when retailing full price and can be bought a bit cheaper elsewhere. Live that they can engraved the bottles that is a big plus and packaging is beaut... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit LG07, St Stephens Arcade, Chapelfield Shopping Centre, NR2 1SB NORWICH, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Maddie really made a difference today. She was so kind, gentle, and attentive while helping me choose a perfume. There was no rush, no pressure... just genuine care and a warm presence. You can tell... Näytä lisää
Yritys on vastannut
Always buy from the Norwich store, such lovely service from everyone there, full of smiles & I walk away happy, thank you so much Maddie, lilly, Gemma & Emily! ♥️
Yritys on vastannut
I always get served by Lilli in the Norwich branch. Always greeted with a smile and always very polite. Brilliant customer service and a lovely store.
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit LG07, St Stephens Arcade, Chapelfield Shopping Centre, NR2 1SB, NORWICH, Yhdistynyt kuningaskunta
4,7
Erinomainen
43 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Delivered very quickly
8. toukokuuta 2026
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lilli - Norwich Store excellent
I always get served by Lilli in the Norwich branch.
Always greeted with a smile and always very polite.
Brilliant customer service and a lovely store.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing when there are offers on but a…
Amazing when there are offers on but a bit pricey when retailing full price and can be bought a bit cheaper elsewhere. Live that they can engraved the bottles that is a big plus and packaging is beautiful! x
7. huhtikuuta 2026
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Click and collect ready within 2…
Click and collect ready within 2 hours...lovely job!
11. heinäkuuta 2025
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service was excellent
The customer service provided by Emily was fantastic. She was quite helpful and the options she recommended fit the description perfectly.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Simple process.
Very friendly and professional service, the store assistant sorted everything out for myself and 4 days later the item arrived.
21. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Excellent service and a sample in the box which I would never have tried but will now definitely but.
27. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Swift delivery and affordable perfume.
26. helmikuuta 2026
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfect ordered to store for my…
Perfect ordered to store for my daughters birthday
14. elokuuta 2025
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Everything was on time and before…
Everything was on time and before delivery date
14. tammikuuta 2026
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Cannot believe how quick I received my…
Cannot believe how quick I received my mulgar perfume, and at a great price. Believe me I shop around and this was the best price by far
6. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Brilliant
Brilliant brilliant brilliant brilliant brilliant brilliant brilliant brilliant brilliant brilliant
3. joulukuuta 2025
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Norwich - Maddie Excellent Service
Maddie really made a difference today. She was so kind, gentle, and attentive while helping me choose a perfume. There was no rush, no pressure... just genuine care and a warm presence. You can tell she truly enjoys helping people, and it shows in the calm, comforting way she speaks and guides you.
Her kindness felt real, and that’s what stood out the most. She turned a small moment into something memorable simply by being herself. Maddie, thank you.. your warmth and grace truly made my day better. You’re a lovely person and an asset to your team.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Easy to order and find product details
Easy to order and find product details. Fast delivery
17. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Very quick delivery and amazing price
18. marraskuuta 2025
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Customer feedback
Served by Maddie in the Norwich shop she was lovely, friendly, informative,encouraging without being pushy, a pleasure to be served by her, fantastic customer service.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Delivery was very quick as promised and…
Delivery was very quick as promised and paid for.
Product was as expected.
30. lokakuuta 2025
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Vastaus yritykseltä The Perfume Shop - Norwich 145
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
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