Great service. I am very hesitant about buying new perfumes but Elizabeth at Bluewater was fabulous. Worked with my preferences, no pressure and I cam away very happy with my choice. Thank you.
Sijainti
Vaihda sijaintiaUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took ext... Näytä lisää
Yritys on vastannut
I asked Barbara in the Bluewater store for advice on a spring/summer fragrance for my son (he has already tried a few and couldn’t decide). She automatically suggested 3 and went out of her way to get... Näytä lisää
Yritys on vastannut
Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Yhdistynyt kuningaskunta
5,0
Erinomainen
218 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
How Customer Service Should Be
Thank you to the lovely Elizabeth, who was a great help to me today in the Bluewater branch and ensured I left as a happy, informed and well-treated customer.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Great service
Great service. I am very hesitant about buying new perfumes but Elizabeth at Bluewater was fabulous. Worked with my preferences, no pressure and I cam away very happy with my choice. Thank you.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
I had no intention of buying any…
I had no intention of buying any fragrance when I visited the store in Bluewater. I was there for something else and just happened to walk past. I decided to have a quick look, with no expectation of purchasing anything. It has been years since I have stepped into a shop to buy fragrance as I have always bought online, so this was a rare visit for me.
As soon as I walked in, I was greeted by Barbara, and she completely changed the experience. She was warm, welcoming and genuinely helpful, without any pressure at all. It did not feel like a sales situation. It felt like speaking to someone I had known for years.
I have worn the same fragrance for around 15 years and never considered changing it. Barbara took the time to show me a wide range of options, going back and forth across the store and letting me try different scents at my own pace. There was no hard sell, just excellent service and real enthusiasm.
There was also a buy one get the second half price offer, which was a bonus, but the reason I made a purchase was entirely down to the experience.
It was a fantastic experience and I would highly recommend visiting the store, especially if Barbara is there. If she is not already the manager, she should be. She is a real credit to the business.
Barbara even charged my .10p for the bag ...
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth helped us in the blue water…
Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overall. 10/10
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We purchased 4 perfume today in…
We purchased 4 perfume today in Bliewater branch because the assistant Barbara was helpful and informed us of 20% for members. The service was fantastic!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth is amazing
Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took extra care in everything she did, including wrapping the gifts. Really enjoyed our time in the store today!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service
Elizabeth from the blue water store was very helpful and kind. Great service :)
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to bluewater to get some…
Went to bluewater to get some aftershave for my dads birthday Kelly B was lovely and showed us all the different options available lovely customer service
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Kelly
Amazing service from KellyB, very helpful, thank you!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth Bluewater store absolutely…
Elizabeth Bluewater store absolutely fantastic. Really knows her fragrances.
Polite, patient & professional all at the same time. Defaintly will be back.
Thank you Elizabeth x
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Barbara helped both me and my mum find a gift for my cousin. She helped us find exactly what we wanted and neatly wrapped up the perfume bottle for us.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth at the Bluewater store was so…
Elizabeth at the Bluewater store was so helpful and informative and helped me choose my next fragrance.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara in bluewater is lovely
I asked Barbara in the Bluewater store for advice on a spring/summer fragrance for my son (he has already tried a few and couldn’t decide). She automatically suggested 3 and went out of her way to get testers for us. He ended up buying 2 of the 3 very happily and really likes them. She was friendly and kind and looked after us so well, giving us a discount and some freebies. Can’t recommend this store highly enough. Our second experience there and last time the staff were all helpful too.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
When to The perfume Shop outlet at…
When to The perfume Shop outlet at Bluewater,the staff who attended to me was nice and customer friendly lady are name is Barbara
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from…
Excellent customer service from Barbara, was very helpful when I was trying to find the right fragrance and ended up buying 2 because of her.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara was really helpful and…
Barbara was really helpful and informative about everything I needed to know and her knowledge really helped me decide and buy the after shave I wanted
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
good attention from staff
good attention from staff, helping me choose an old favourite at a very reasonable price, and getting a new favourite for my granddaughter's birthday also at a very reasonable price.
10. huhtikuuta 2026
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good customer service from Tomi
Very good customer service from Tomi. Bluewater store
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing time at the perfume…
I had an amazing time at the perfume shop at Bluewater Hammedah,Cathy & Charlotte we’re all super wonderful, they took their time to help and cater for my specific want. I’m glad happy and satisfied. Please visit the store and get to meet the amzing team
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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