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Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Katso, mitä arvostelun kirjoittajat sanovat
Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made... Näytä lisää
Yritys on vastannut
We had a wonderful experience at The Perfume Shop in the Bon Accord Centre in Aberdeen. Penny served us and she was an absolute delight, she was so kind, helpful, and incredibly knowledgeable about th... Näytä lisää
Yritys on vastannut
To be honest “Jasmine” she served us was amazing outstanding experience we ever had, she was so polite, we didn’t hesitate to ask her for any help. We are really appreciate her
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Kosmetiikkaliike
- Maustetoimittaja
- Hiustuotemyymälä
Yrityksen kirjoittama
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Yhteystiedot
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, Yhdistynyt kuningaskunta
4,8
Erinomainen
529 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered 3 bottles of perfume…
I ordered 3 bottles of perfume contacted the shop. They said it was at the Notting depot. Still not recieved them. Well over a week ago
6. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your feedback. I’m very sorry for the inconvenience this has caused. After looking into your order, I can see that both parcels were unfortunately lost in transit with Royal Mail.
I have personally reached out to ensure this is resolved for you and we will work to get this sorted as quickly as possible.
Thank you for your patience, and I sincerely apologise again for the disruption.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Penny & Cara = Dream Team
Went in here to purchase something for my mum for Mother's Day & her birthday, which coincidentally fell on the same day this year. Was served by the lovely Penny & was asked my budget & was given wonderful service & recommendations, along with her equally lovely colleague Cara. Was really nice to have a wee chat with the 2 of them & tell them how spoiled the mother was going to be this year. Would definitely recommend this service with a smile & friendly vibes
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
They lost my parcel after making me…
They lost my parcel after making me wait 2 weeks
3. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello Saad,
I sincerely apologise for the confusion and the delay you experienced. After looking into this, I can see that your order unfortunately got lost in transit with Royal Mail. As part of our process, we have to wait 6 working days before a Lost in Transit claim can be processed.
I can now confirm that this has been resolved and your refund has been processed. We truly appreciate your patience while we worked to resolve this for you.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Wonderful staff love coming here!
Wonderful staff love coming here!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just met PENNY
Just met PENNY! Amazing, lovley lady ! Helpfull and very kind. Thanks Penny and see you soon!;)
Daria
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was not supposed to buy coz I just…
I was not supposed to buy coz I just came back from Philippines but this kind hearted gorgeous woman name Penny always wearing the nicest hello and smile so I said to myself I need to buy something coz Im sure I will have the best service experience again l!well done!excellent service!God bless x
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic
Another fantastic experience at the Perfume shop today with Cara and Penny. Been using this branch for over 20 years. Cara always keeps me right with all the new fragrances and the best deals, always feel well looked after. She’s really patient and really listens to my requirements. Would totally recommend this branch. And I am sure I will be back again soon. Thanks again for your help ladies.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
4. maaliskuuta 2026
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience in The Perfume Shop
When I visited The he Perfume Shop today I had a very good experience, the Assistant Morag was very experienced, and had a wide knowledge on all the products which were available.
This makes my visit to The Perfume Shop very good and I would highly recommend everyone to visit this shop.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
OMG!!!
OMG!!!
Penny made my whole day 🥹❤️
I called her mummy😂
She is such a sweet soul!
I’ve got lots to say but yes she is good one❤️✨
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Interaction with Penny
It was an amazing experience to say the least. I ended up getting a rabbane perfume( settles down into a soft scent) that I absolutely loved and funny enough it was a personal recommendation from Penny, who was an absolute delight, she was very patient, kind and helpful. Honestly we all need a little bit of kindness during these days and Penny was mine today.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Jill
Fantastic customer service from Jill, super helpful and friendly
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a pleasant shopping experience as…
Had a pleasant shopping experience as the staffs are always ever helpful and friendly. On this occasion I was served by Penny at the Bon Accord outlet. She made my experience feel very special as I was looking to get perfumes for my wife's birthday. She helped me in looking at the options, explaining the notes on the scents and was very delightful. Absolutely amazing!
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny in Abz center is a wonderful…
Penny in Abz center is a wonderful perfume expert , I have known her for years and she always manage to offer me the best so I have to always leave the shop with an irresistable perfume and price . Being part of the VIP memebership also had its perks and Penny makes sure u get everythingyou deserve even perfumes that are out of stock everywhere else.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I really appreciate your help Penny.
I really appreciate your help Penny.
I didn't expect that, honestly you are amazing. My husband used to buy perfume in your shop and me I wasn't interested, but when I got there for the first time I realised that I was wrong for years. I was surprised to see nice perfumes and had a great service.
Thanks Penny
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Penny for all your help
Thank you Penny for all your help. You saved me as always!
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cara helped me out to choose great…
Cara helped me out to choose great perfume for my wife's birthday, with beutiful gift wrapping, lovely lady.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service was superb
Customer service was superb. Thanks to Penny and Clara. Such lovely and beautiful ladies ❤️🥰❤️🥰
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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