I gave my experience 4 stars because my products got stuck at customs for longer than expected. Even after I payed the duty fee and it was released, it still took about 4 days to get to me from the Fe... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I gave my experience 4 stars because my products got stuck at customs for longer than expected. Even after I payed the duty fee and it was released, it still took about 4 days to get to me from the Fe... Näytä lisää
Yritys on vastannut
Poor customer experience. My package has been delayed for over two weeks with no meaningful support or ownership of the issue. Communication was polite, but no actual solution was provided. I had to o... Näytä lisää
Yritys on vastannut
Heard many good reviews about this company while researching trusted sources for buying European goats milk formulas. They lived up to their reputation! Highly recommend! Much appreciated baby doing s... Näytä lisää
When my wife was pregnant, and childbirth was almost near the corner, I started to think of what to feed my baby with. I didn't want to buy something that was sold in the supermarkets, because I am q... Näytä lisää
The Milky Box brings the worlds' best organic baby formula right to your doorstep, with brands like HiPP, Holle, Kendamil, Jovie, Lebenwert, Premibio, Bebe M, Nannycare, Kabrita, and more. Express 1-6 business day insured delivery and 24/7 customer service are staples of our service. And we offer our 100% Happy Baby Guarantee, so if your baby does not take well to a formula, we'll give you a gift card to try another! Shop confidently at The Milky Box - with no yucky stuff, just organic goodness.
On vastannut 70 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Unable to fulfill order. It’s been over 3weeks since the delivery date for my order. They keep lying saying it will ship soon. Still no tracking number

Vastaus yritykseltä The Milky Box
Here I found a good quality product for my son with a milk protein allergy. I also like that the package arrived quite quickly considering the delivery distance.
Baby loves this formula and I’m happy it doesn’t have all the junk most formulas do!
They have a wide variety of formulas to choose from and the website is easy to understand and follow. I messed up on my address because I recently moved, but their help desk was able to help me out quickly and it did not delay my order.
Literally, the worst company I’ve ever worked with. Not only was my shipment three weeks out but when it finally arrived, I had a damaged can. They said, don’t worry the can will be fine even though they have spoilage issues, and who wants to give their two month old baby spoiled food? They offered a two dollar refund what a joke that was.

Vastaus yritykseltä The Milky Box
I ordered kendamil organic stage 1 6 cans and paid for expedited handling. I placed an order on Sunday and received my order here in USA from UK on Wednesday. Very impressed with the service. I will definitely be using them again
Great that there is a european made formula from this site and it can be shipped to the USA, however the shipping is alot and even if you chose expedited and pay more it arrives at the same time-5 days. I found a site that ships for free and you get 2 cans.
Horrible experience. Formula was shipped out, July 24 and lost in transit. Customer service refused to look into it. Had to file a claim on PayPal to get my money back. When I waited the full 30 days for a refund, they told me to cancel my charge back, which I never did and to cancel my claim with PayPal and then they would give me my money back. So fraudulent. I reported them to PayPal, so PayPal was aware of how they were conducting business. I hope they lose their ability to sell items through PayPal. I’m sure the only positive reviews on here are from their own company representatives.

Vastaus yritykseltä The Milky Box
Our baby Loves Kendamil and we love the quality. The Milky box has great customer service and quick shipping.
Still waiting for my order, it's been over a month. You suck

Vastaus yritykseltä The Milky Box
They let me place order and when I emailed days later asking when it would ship, they told me it was out of stock and would ship when in stock, date unknown. How could they let me order the product and not even tell me the formula was out of stock until I emailed them?!
Edit- to make matters worse, they want to charge me a 3% cancellation penalty on my refund! As if this was my fault for being sold an essential product they didn’t have and didn’t communicate.

Vastaus yritykseltä The Milky Box
I exclusively breastfed my baby for 4 months and was looking for the closest formula to mother's milk. Milkybox was an answer to providing access to HIPP Dutch Goat Milk. Delivery was on-time and product was always available, I never run out of formula for my baby and I trust that the product I'm getting is authentic.
DO NOT ORDER FROM THIS COMPANY! I order 3 canisters of formula to later find out it’s out of stock nationwide. On top of it I wasn’t notified by them I found out that information on my own. Even after 10 emails back and forth they still wouldn’t return my money even though they couldn’t fulfill my order. Instead they held on to it until it came back in stock. Due to their dishonest business practices I was forced to buy a cheap, non organic brand in the mean time. Order from Organic Life Start instead, they’re fast, transparent and trustworthy.

Vastaus yritykseltä The Milky Box
It took a month to get my order with no communication that there was a delay ahead of time. I had no warning that I would have to find another way to feed my child and it left me scrambling

Vastaus yritykseltä The Milky Box
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