Didn't know this type of service existed until directed to them by Volvo following an accident. From first contact till completion everything was fluently dealt with by the Mansfield Group - courtesy... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I broke down in a hospital multi storey car park & Jonathan came & recovered both me & the car back home, he was a lovely fella he put me at ease which helped my stress levels, it really was a 5 star... Näytä lisää
The phone was answered quickly and details taken. I was given two options - fix the car or recovery to my destination. The mechanic came within the time the operator predicted and diagnosed the proble... Näytä lisää
The Mansfield Recovery Group response was extremely fast. Beverley was very kind and caring and gave me all the information I needed. She demonstrated First Class customer service with further updates... Näytä lisää
Yrityksen tiedot
- Kuljetuspalvelu
- ja myös
- Autovarasto
Yrityksen kirjoittama
The UKs largest dedicated vehicle Rescue & Recovery operator with over 200 fully trained staff and a fleet of 180 modern Rescue & Recovery vehicles that are fully supported by our continuous investment in the latest roadside response technology. With 24/7 365 nationwide coverage across 11 service centres coupled with a centrally located operation centre our team will continue to deliver the very best service to our extensive customer base.
Yhteystiedot
Unit 19A, Queensway Industrial Estate, ST6 4DS, Stoke-on-Trent, Yhdistynyt kuningaskunta
- 0370 600 3444
- info@themansfieldgroup.com
- themansfieldgroup.com
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The best service I have received in a…
The best service I have received in a very long time. So much so, that I have told many people already how utterly impressed I have been
The recovery was arranged
The recovery was arranged, picked up and sorted within the hour. The driver personally gave me an eta which made my planning around working hours much more convenient. Very professional service, very reassuring and I do recommend.
Matt came on time and completed the job…
Matt came on time and completed the job quickly.
Outstanding Service from JAMIE
I just wanted to say a big thank you to Mansfield Group and especially to JAMIE, the recovery driver who came out today to transport my BMW 520 to the garage\.
Jamie was absolutely brilliant from start to finish\. His recovery truck was spotless, well\-maintained, very safe, and spacious, which gave me complete confidence that my car was in good hands\.
He was polite, friendly, and highly professional throughout the whole job\. What impressed me the most was the amount of care and attention he took while loading my car\. He carefully checked all around the vehicle and made sure everything was done properly rather than rushing the job\.
Thank you, Mansfield Group, for providing such a high standard of service, and a special thank you to JAMIE He’s a real credit to your company.
THANKS
UDAY
Great communication as soon as I called…
Great communication as soon as I called about the car until the moment they dropped it off to where I needed. Thank you Tommy!
Very helpful and efficient
Very helpful and efficient. Car hire sorted very quickly.
Dishonest response time and additionalCosts
I was connected to the Mansfield group through Ford rescue. Ford were dreadful but that is another story.
I was informed that I would be recovered within the hour by someone from the Mansfield group, meaning I would be collected at 19.45. However when I was contacted directly from a representative of Mansfield this became 21.00. At 21.00 I called them back and said no one had arrived I was informed that due to delays the recovery vehicle would not be with me until 22.00. When they finally arrived he informed me that he had only received the call about the job at 21.30. Mansfield had lied about the timing of the job.
The operative himself was excellent, he was efficient and kindly dropped me at a safe location closer to home. However my understanding now is that vehicle recovery should be returned to wherever they have asked to go. The vehicle and I should have been returned to my town. Instead I had to get a taxi and getting the vehicle back has cost in excess of £200. Again I think there is a level of dishonest about how this was done.
Our car been hit by neighbour when…
Our car been hit by neighbour when parked in front of house. Guy came in and he has been excellent when he came to collect our car.
Service was excellent
Service was excellent, "The response time was fast, efficient, and helpful."
I was waiting for over two hours
I was waiting for over two hours. When the recovery arrived, I was informed that they did not receive any call-out. . I will be changing to AA WHEN I renew MY INSIRANCE.
Excellent service collecting my…
Excellent service collecting my motorbike today very quick within sorting collection and very friendly, helpful staff thank you
Very good service
Very good service, the recovery driver was very helpful and explained what was wrong with the car. Didn't wait too long.
Amazing service
Amazing service, very good response time, very cordial staff.
Thay was on time verry friendly and…
Thay was on time verry friendly and reliable
Quick to respond and keep in touch and…
Quick to respond and keep in touch and incredibly helpful and understanding during a hard time. Very friendly and very easy many thanks to all.
Great communication and picked up the…
Great communication and picked up the car on time. The driver was very professional and friendly, it was lovely to use Mansfield Group for my car pickup.
Great and excellent service really…
Great and excellent service really impressed
The driver was lovely
The driver was lovely and very friendly. He was sent to my old address but didn’t moan when I explained the mix up.
Took a picture of the mileage for me and told me where my car was being taken which put me at ease.
Car was loaded carefully. Thank you Sir
Great technician very nice and helpful
Great technician very nice and helpful, time from requesting rescue to technician turning up was fast so wasn’t stranded long at all
The driver was friendly, chatty and collected my car in a professional manner. 5 ⭐️
From first contact to collection the service was faultless. Times given were correct. Driver was friendly chatty and recovered my car in a professional way. 5 stars.
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