The LTL Shop Arvostelua 

Great products, and always great offers.

So much cheaper than buying at the hairdressers.

Shipping takes around a week, but it's worth it.

I am very disappointed with this company. I ordered two products by mistake and immediately sent a message asking to cancel the order. The next day, I was informed that the order had already been packed by another team and that, to get my money back, I simply needed to refuse the delivery when it arrived. I followed these instructions. Two weeks have passed; I have contacted the store several times, yet I still haven't received a refund.

I have purchased items from The LTL shop before. The prices are very good and the service is excellent. Thank you!

Website is easy to navigate. Plenty of choice, excellent products, well priced. Always get a bargain.

Always the best price on the market for Redken shampoo and conditioner and orders received within days. Excellent customer service and products well wrapped and distributed

All the best products at unbeatable prices from a retailer you can trust. Plus the website is user friendly, shipping is either free or inexpensive. Can’t knock them!

Great offers, specials & cash back are regularly offered by LTL. I have ordered multiple times & been highly satisfied.They offer many brands & products to suit all hair types & colours.

Veronica at Soho branch, cut my hair. I ordered a cut and blow. She did an amazing job. Couldn’t be happier.

Ordered my items on the 25th June 2026, we are now 16th July. Still no order. Contacted customer service to be advised its on back order!! The prices maybe good but 3 weeks waiting and no idea of when it's coming. Beware

I have placed an order of hair products from this company almost a month ago ( middle of June 2026)

I have contacted them at the beginning of July to see where my order was
I received one email saying items were on back order with no further information

Why was the order accepted if they didn’t have the items in stock ?

I am extremely disappointed and dissatisfied with the service so far

I have still not received my order and have no updates from the company.

I would hesitate to order for my his company again.

I haven’t found you before but I’m glad I did . Good quality goods at reasonable prices and that’s what we all need these days Limited budgets are difficult and I have to be careful like so many others so to be able to purchase good quality products is very satisfying. Thank you

LTL have consistently supplied me with great products at competitive prices. Their customer services respond promptly with helpful and informative responses.
Very happy.

I cannot recommend these guys highly enough the quality of their products is second and non-

I have never received my order. It has now been over 5 weeks. I've emailed b their customer service 3 times and I have not had a response.
Do not buy from this company

UPDATE

So - credit where credit is due!...My order finally arrived today and does seem to be an authentic product..I guess for the amount of money I saved on ordering through the LTL shop I am ok with this..I had some still left to use up luckily..perhaps LTL could consider informing customers that there will be a prolonged wait for some products...in this way expectations will be managed....and reviews will reflect this...

Still waiting for an order placed on June 6, 2026 for Redken Conditioner. Two emails sent to query status of order have gone unanswered.

Total disdain for customers...

Wish I could leave zero stars!..

UPDATE JULY 7 2026

STILL NO RESPONSE from this company to my email of 4 days ago and no delivery as of yet. Have asked for refund.

Ordered on 6th June and followed up on email 15th because I hadn’t had any tracking. Literally was completely ignored so I asked to cancel my order and get a refund ( still ignored ) they have now allegedly sent to package out despite me asking for it to be cancelled and refunded. Massive joke and 0 customer service avoid

If I could give it zero stars I would. I placed an order on the 3rd June, emailed on the 15th and was told it was on back order so asked why there they will still saying there were 12 in stock and got some rubbish excuse. I emailed again on the 23rd and 24th to ask for a refund and both have been ignored. I’ve emailed again today to let them know that if I don’t hear back from them regarding my refund by Monday I’ll be initiating a charge back via my bank. Complete scam, AVOID!

Customer service does not reply to emails,this company is a scam.
AVOID THIS COMPANY!
YOU WILL WASTE YOUR MONEY!

Fantastic service.
Quick delivery.