Thehouseful.com Arvostelua 

Efficient and good humoured service

The products arre wonderful even though I had a difficult experience early on as the description of the orudyctvwss misleading so zi got something I did t really want. But the service is top top and the delivery always spot on !

I bought the 12 piece dinner service (x3) and the majority of the items arrived chipped or otherwise damaged. They were not damaged in transit and instead were sent out in this state. I immediately raised my concerns and was dismissed and told to pay to return them. They should not have been sent out in that condition in the first place. They claim to have all sorts of consumer protection policies but they won't do anything when there's a problem.

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Just updating to say that this company has blocked me on Facebook to try to silence me and are attempting to charge me to return their broken plates whilst simultaneously withholding some of my money. I will be £100 out of pocket by the end of this because they sent out broken pottery.

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Editing again on 13/10 to confirm that they were not "small dots" in the pottery and instead were significant chips and gouges. Seller expected me to pay to return their substandard items. Under UK regs, the seller is responsible for the return costs but they refused to pay. I am now pursuing action relating to their breach.

I placed a very specific order where I chose exactly which plates and bowls I wanted in exact colors that I wanted. Instead I was sent one darker bowl than the one I selected. They did not contact me to inform me the selected bowl was out of stock in that color and let me choose if I wanted to proceed. Instead they sent a darker one without approval. Since then they have not acknowledged my request to return the item (14 day return window) and are ignoring my emails. Strongly suggest you don't buy from them.

Fabulous! Loved the confirmation of delivery email, amused me, tears from my eyes!

Love my beautiful plates. Great service too

that the plates are beautifully painted and you think you are in Italy .

THE MOST GORGEOUS PLATES I HAVE EVER SEEN. Over the moon with them honestly. Shipping and delivery was fast. No complaints whatsoever.

Beautiful plate, arrived well packed, in a reasonable time. I’m happy

Beautiful dishes bringing a little bit of Italy to my dining table !! Fast delivery and customer service was excellent. Would definitely recommend and will be buying more in the future. Thank you

I ordered plates from the Capri collection.
The package arrived very quickly. The colour of the plates was stunning and the quality was excellent.
Emanuele in the customer service was amazing.

Beautiful Dishes.
Quick delivery and excellent service.

Through TheHouseful, I replaced a treasured glass tumbler found in Florence. Grazie mille!

Once again received a first class product which off a high standard. Will be going back to this company for more products.

Plates look incredible! Perfect service and delivery.

Prompt service and beautiful plates

Quality product and fast delivery. Thank you.

I sent a set of Amali plates as a gift (selected by Bride & groom) and made the error of assuming delivery would be secure & thus did not realise there was a problem until the bride contacted me to say it hadn’t been received thus I informed the seller of a problem at 32days rather than within the expected 28day window. The parcel was clearly lost during delivery but as courier is FedEx no photo to confirm delivery is provided & no insurance. The seller considers the issue is with FedEx & me (for the delay in informing them of the loss) and takes no responsibility for the loss. No discount/voucher offered for the necessary repurchase of the gift (I asked and they have declined)- so all the financial loss carried by the buyer whilst they make a profit twice!

Gorgeous and high quality linen tablecloth and scented soaps, great communication and delivery, delighted with purchase, will use again.

Fantastic designs, lovely colours and an even better service