Do not buy from this company. You do not get the product you order, they do not reply to e-mails enquiring about said orders. So customer service is shocking along with the retail. Then they have the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The angel was exactly as described, well packaged and arrived on time via a very polite courier. The young girl for whom it was intended loved it and it is now watching over her magic garden. Thank... Näytä lisää
First time purchase, and encountered no problems. The fit together foam tiles for the children to make whatever their imaginations come up with, have been a huge hit and I will be purchasing more. Pac... Näytä lisää
Fantastic company!! Bought a standing Buddha for the garden and it is absolutely beautiful and the price was half of what anywhere else was selling them for. Next day delivery. Will definitely be purc... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The Home Hut are an online retailer based in Cheshire and we have been trading and expanding ever since. Everything is based in-house, which allows us to focus our passion on what we do best - providing a great range of products with the best prices and knowledgeable customer service. Our team of buyers are devoted to developing the best products at the best prices and always strive to innovate, improve and develop our product ranges. All of our products have been chosen to meet our exacting standards for quality, craftsmanship and value for money.
Yhteystiedot
unit 42, Zone 2, CH52NU, Deeside, Yhdistynyt kuningaskunta
- 01244951614
- info@thehomehut.uk
- thehomehut.com
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First time purchase
First time purchase. 3-5 working days delivery. Ordered in time for Mothers Day. Goods failed to arrive. Poor (nil) communication. Just got a bland email saying I would get a refund. No 'sorry'. No explanation. They couldn't be bothered.
Won't be using Home Hut again
My garden clock was delivered quickly…
My garden clock was delivered quickly and we'll packed. It looked a nice brown colour. Only comment about product was that the hands had to be pulled out a little. They caught and stopped the clock from going round. Good value though.
this item was just lovely, was not disappointed well made and just perfect as a little memorial to my little dog i had just lost
Great service arrived on time very pleased with this item , would use again
Ordered a clock through Amazon
Ordered a clock through Amazon. It stopped working after a few weeks. Requested a refund. Return label was generated. Ok, it took me several months to return but that’s my prerogative (also had to purchase special packaging as the clock is huge). Returned item through Royal Mail and have a receipt. I’ve chased numerous times on Amazon and got no reply. In the end Amazon sent messages and that’s generated a dialogue but my goodness, not a helpful one. This is without doubt the rudest company I’ve ever dealt with. They don’t answer questions like “please confirm that you have received the return” and instead answer with punchy responses like “this was ages ago - out of warranty!’ and ‘see previous messages’. I honestly don’t know if the responses are AI generated or there’s a human being behind them. I hope AI because the responses are embarrassing if from a human. This company clearly has no idea about consumer rights and basic law including the Sale of Goods Act, which is a bit worrying given that they’ve been trading for several years. I can only assume therefore that they’re being purposely obstructive. At the beginning they referred to a 30 day return period….completely ignoring the fact that this is not a case of someone who’s changed their mind. The clock was defective and not fit for purpose. The item has been returned within 6 months of sale and the onus is on them to show that it was not defective at the point of sale. Given that they can’t even confirm that it’s been received (it has…..Royal Mail has confirmed as such) I don’t hold out much hope of educating them on basic consumer law so off to the Small Claims Court I go. What a waste of everyone’s time (and their money). Pathetic seller.
Loving hare
It is absolutely glorious and is exactly as the picture only better. Service excellent would buy again
Great quality solar lights
Great quality solar lights, that are far nicer than any others o could find online. Very quick delivery
Replyed to my email very quickly and…
Replyed to my email very quickly and offered me my options very good service and will use them again
Garden click …
Very happy with purchase good quality for the price,looks great in my garden everybody’s commenting on it 👍
Great company.
Great company to deal with.
Well packaged and quick delivery ***** 5 stars.
Looks good and good price
Nice looking garden clock, keeping good time, good price, delivered promptly.
Delivered on time… works well.
It is late starting but works ok after
Excellent Value.
Both items arrived quickly. Good prices, really good value. Looking ar a few more things to biy
They was lovely and good value for the…
They was lovely and good value for the money
Great product and arrived quickly
Great product and arrived quickly. Competitive price.
Arrived ahead of time and kept informed…
Arrived ahead of time and kept informed about the delivery. Price ok.
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