Their AI Support Centre is appallingly bad in 2026. I have been unable to log in though Sum up knows my account but the log in will not accept the many codes i an being sent by text and email. I... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Goodtill on the whole is OK but does have serious flaws (IMHO) Re discounts rules, you do not see these applied until you press the pay button. My staff have applied a manual over ride hence give the... Näytä lisää
Yritys on vastannut
Horrendous - Ordered system well in time for our new start up. No stock, even though we paid for it. Apparently courier delayed when stock actually located. System meant to then arrive by 10am on day... Näytä lisää
Yritys on vastannut
Went through the cancellation process to be told it’s 3 months notice back in October but confirmed we wanted to cancel and still being charge now. Not happy at all and now processing chargeback... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
UK based Point of Sale systems provider. iPad based POS and mobile ordering platform for retail, hospitality, leisure and entertainment venues.
Yhteystiedot
16 Shorts Gardens, Seven Dials, Covent Garden, WC2H 9US, London, Yhdistynyt kuningaskunta
- +44 203 764 0800
- UKpossales@SumUp.com
- thegoodtill.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Jordan has been extremely helpful and…
Jordan has been extremely helpful and made the decision much easier for my business at this stage!
Supported during lockdown and closure
Subscribed to Goodtill when I first opened my cafe-bar back in November 2017. The software itself was excellent whilst we were trading but the 5 stars is for the support during lockdown and now following the closure of the business. Businesses like this should be supported by those that still need their services - in contrast to many other less supportive operators out there.
Top Class
Couldn't recommend highly enough. Started a new business and from moment one to my open day, the customer service from Sumup was excellent and the system was ideal for what we needed.
What a great experience
What a great experience! Matt Day has been brilliant and helped me very patiently to switch over from my current till provider. Matt is professional, extremely knowledgeable and I strongly recommend him.
Didn’t return my call
Our Epos provider went out of business during lockdown so we needed to find a replacement ASAP
After looking around I decided to try Goodtill, reviews were good and we needed to find a provider who would be supportive and on the phone while we got going.
I phoned and spoke to someone who seemed hurried and actually quite impatient with me. All of my details were taken, and I was promised someone would call me back to discuss our software and hardware needs.
2 weeks later and this has not happened, I suppose it was a near miss for us!
I can only assume that they are getting busy as we return from lockdown and as we only wanted one terminal we were not a priority.

Vastaus yritykseltä The Good Till Co Limited
Great POS
Switching here as an izettle pro customer after izettle ceased development. They've now replaced it with izettle food and drink which is a crippled version of what izettle pro was.
The Good Till seems to offer a lot more functionality and so far customer service has been fantastic.
Superb support
Superb support! Right from the beginning of our relationship with Goodtill the staff have been brilliant. Nothing is to much trouble. They run a tight knit knowledgable and friendly team. I have recommended them to many of my business network and we look forward to having a long term relationship. Goodtill are our go to team for up to date current systems that run efficiently and effectively!
Amazing service
Amazing service
I would just to say what a brilliant service from these guys from start to finish.
We took out an account with Good Tills back in April during the first lockdown for a delivery & collection service and the system was very easy to use for us & our customers.
We have decided not to offer deliveries or collection and to close until 2nd lockdown is lifted, so dont have a use the the system anymore.
However, Good Tills have been brilliant in helping me close down our account and even gave me a refund when they did not have to.
I am so impressed with their honesty and integrity, that i felt compelled to give a well deserved review.
Thank you to all the Good tills team, especially Ben whom I have been communicating with.
Any potential customers looking to join, then definitely to do as they really are super friendly and helpful.
Best wishes for the future guys.
Good service and a very adaptable…
Good service and a very adaptable system! constantly updating its software with new features. its very good fit for our business.
Thanks Guys
We use the Goodtill Epos system and…
We use the Goodtill Epos system and also the goodeats platform. We are always impressed with the system. Goodtill are always very helpful when we need support!
Up to my expectations
It was a great experience working with guys at the goodtill, everything went smoothly and efficiently. The team is helpful and well organized, which is something I admire and appreciate when dealing with online services. The system itself is great and covered all my needs.
Excellent customer service
Excellent customer service, very quick and helpful
Great support and service
Great support and service, fast to help and get things done.
Feel like nothing is too much to ask :)
3 happy years...
We have been using TGT for over 3 years now. The functionality of the Till keeps evolving for the better. The additional features to aid us in managing our customers and sales has been invaluable to help us grow our business. In comparison to other Till / POS providers, it offers great value for money. We primarily deal with Kyle if we need any training or shown how to use the new functions. Nothing is ever a problem. His knowledge of the product is phenomenal.
Amazing service and product
I can't speak highly enough of the Goodtill. I manage 18 different outlets and the support, installations and customer relations teams at Goodtill are outstanding. They are always on the end of a phone or email for any support required, and are constantly updating and innovating their products.
Opening our venue after 3 months of lockdown was a daunting experience made so much easier by the amazing Goodeats system and the support offered to my customers and I in set up.
Thank you Goodtill for always being brilliant!
No regrets 🙌🏼
After being on the look out for a great epos system for 5 years, I finally decided to go with the goodtill in May 2019.
What a great decision. We have 8 locations all seamlessly using the system and the company are also evolving and developing as demand requires.
100% recommend the system and the whole of the goodtill team 🙌🏼🖤☕️
SYMPOSIUM.coffee
Ever-evolving quality product with a team who cares
We've been a customer of GT from a few months after they began. We came to them after a period of searching for the right solution for our shop.
Before we actually bought the system, we were firing questions at the team and testing the system and I had very good communication from them.
GT have been incredibly helpful over the past 3 years and taken many of our suggestions on board and incorporated our views into their software.
As with all software providers and new technology there have been a few blips along the way and things haven't always been perfect however, the team at GT have never wasted time to help address our concerns and put things right when they can.
We had an issue with some of the initial delivery but GT quickly sent replacements.
Even during COVID-19, the team at GT have been there to help work with us to develop solutions.
Over the years too I have had amazing experiences with Ben who always helps us how he can. Rob has often valued our input as technical users and for offering solutions to some of their problems. Adrian went above and beyond to help us integrate our till into a large screen menu board and Artemis does her best to keep the help desk running.
The team at GT is growing due to the success of what they do. As that happens there may be some training issues to address but the sentiment is there and there will always be someone available to help.
Were now on first name terms with many of the team and having a mutual respect for each other can only benefit both parties. Unlike other companies out there, GT are willing to listen and adapt software if it's possible to do so and if you work with them.
Generally over the past 3 years, GT has managed to fit our needs very well. There is room for improvement but that's the thing with GT, it's always evolving and improving.
I often recommend the system to anyone who asks. You get out of it what you put in. Invest time with the team and you'll have a solution which works.
The best POS system around!
If you’re after a company to help simplify and improve your business, look no further.
Incredible POS and stock system, with amazing customer service.
Always open to suggestions to improve and work with you to get the best out of their product.
Absolute 10/10!!!
great ordering system used for my cafe…
great ordering system used for my cafe now for 4 years recommend all the way keep up the good work....
Horrendous
Horrendous - Ordered system well in time for our new start up. No stock, even though we paid for it. Apparently courier delayed when stock actually located. System meant to then arrive by 10am on day of opening! Now 2.30pm and nobody at Good Till answering their phones. Shocking customer service. I'll be requesting my money back. Do not use

Vastaus yritykseltä The Good Till Co Limited
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